Just left this location where for the second time in a row I have had the wrong mail in my box…read more This does make me concerned about who may have my mail in their box. When I noted this to the cashier at the register, she responded rudely that she is not the one who "throws the mail." She then directed me to speak with the manager. He did not acknowledge me and went on slow slowly helping other Customer. I just walked out. I think you should be careful about engaging their service.

I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

I've gone here to return Amazon merchandise and always had a problem. Either on the end of Amazon…read moreor on the UPS side but when I return Amazon merch to other places like Whole Foods I never have a problem just scan and go. I didn't find the service helpful here.

We went in to print out lots of documents. They printed single page, instead of double sided. We…read moredidn't notice until we had left. Which means they charged us twice as much as they needed too. And what a waste of paper! Make sure that you go in and ask specifically to have your documents printed double sided.

I have been so impressed with my recent FedEx experiences lately…read more I needed to have a sign printed and mailed out promptly to a nearby Colorado Springs location. The staff at this location - not only made it happen in a matter of minutes - but they were friendly, helpful, and efficient. Tori was so what's up. She was quick to get all of the necessary information from me and then followed up with a receipt and an estimate of when my package would arrive. The next day she was kind enough to provide a tracking code and a helpful E-mail. If you need something important printed and shipped - I wholeheartedly recommend this location. The staff at this location truly care about their customers and helping them. Trust.

I have used this location 3 times now and will use this from now on. My packages actually get…read moredelivered when they say. Everyone is very helpful and nice. Haven't used their other services yet.

These folks know me, greet me with a smile, and are always willing to help. If I warn them about…read morerefrigerated or special shipments they have repeatedly gone the extra mile for me looking out for me, especially when I am out of town. I have never had any sort of error with my shipments in over 2 years. I depend on them because shipments cannot get to my house in snowy weather and I feel safe doing so. Reading old poor ratings makes me certain that those weren't the same people.

Update October 2023:…read more Another great experience at this location. Blake was very helpful and got me the best rate for shipping a large box.

Love this PO. eBay friendly because my packages arrive safe and in very timely manner. Go to a PO…read morein a big city if you want to complain

Fantastic experience here! Jessie was so helpful. I needed an envelope to mail a shirt to my MIL. I…read morethought the 1 rate would be the most cost-effective option, but she helped me pick another envelope and I saved almost 4.00. I also needed to complete some other transactions, and she was so patient and helped me figure out the best delivery options. I know she was busy as the holiday season is starting yet she didn't rush me, she had a smile on her face the whole time, she was efficient and professional! Completely impressed!

Love, love, love the friendly and helpful gals at Divide post office. Connie, Lucy and Cori(sp?)…read moreare all so friendly & helpful. My experiences here have exemplified the small town courtesy and friendliness one would hope to find everywhere. I can't express what a difference a good attitude and smile make when going about one's day. Good job, folks!

Didn't know how to ship media mail, and Sharon helped me tremendously with pricing if it was better…read moreto send media mail or 1 rate. Ended up doing 1 rate. Great post office with great customer service!

U-Haul scam - stay away!…read more I rented a box truck from this 3rd party U-Haul location in January 2024 (EZ Ship off Academy). After returning the truck, the shop manager charged an exorbitant "fuel" charge in the amount of $53. I drove less than 40 miles. I called the store manager to inquire about the fuel charge. Their response was that I should not have placed keys in the drop box, and that I should have physically entered the store to return the box truck. The manager then said that it was likely that another individual siphoned fuel from the truck after it was dropped of at the store. The manager said that I was responsible for someone siphoning fuel out of the truck while the truck was on the store's property, and after the truck had been locked with keys placed in the lockbox. After pleading my case the manager refused to offer a refund, citing a u-haul policy (which was not reviewed adequately during time of contract signing). This experience was extremely disappointing, stay away! Fuel charge will be disputed with CC company and complaint will be submitted to U-Haul.

The only place to go! Honestly, between how quick I'm in and out and the quality of service I…read moreconstantly receive I won't go anywhere else. Terri makes me feel like a regular even with only stopping in a handful of times.

Ben is amazing and so nice and helpful! This location is prefect. It's so nice to not have to drive…read moreto the Springs for our Southwest discount.

Have shipped a number of packages internationally at this location. Never had to wait more than a…read morefew minutes to be helped and each employee has had a great attitude and has been very helpful. The addition of this location in Monument is great for the area...previously used the store on N Academy which is no comparison customer service-wise.