Have shipped a number of packages internationally at this location. Never had to wait more than a…read morefew minutes to be helped and each employee has had a great attitude and has been very helpful. The addition of this location in Monument is great for the area...previously used the store on N Academy which is no comparison customer service-wise.

Ben is amazing and so nice and helpful! This location is prefect. It's so nice to not have to drive…read moreto the Springs for our Southwest discount.

This is a great place for taking care of shipping needs. The staff here are very helpful with what…read moreyou need, and the computer is fast and has a printer that works very fast and well. The prices are fair and worth it.

I went in and Eileen was totally baller. She was all helpful and I was like, "that's awesome", and…read moreit was. Thanks UPS Store 3693.

I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

Just left this location where for the second time in a row I have had the wrong mail in my box…read more This does make me concerned about who may have my mail in their box. When I noted this to the cashier at the register, she responded rudely that she is not the one who "throws the mail." She then directed me to speak with the manager. He did not acknowledge me and went on slow slowly helping other Customer. I just walked out. I think you should be careful about engaging their service.

Mailing a post card in Monument, Colorado…read more.. This is a really large, clean, and relatively new post office! It's safer to drop off mail here because theives have been stealing from residential mail boxes... and taking deliveries from people's porches! I'm glad that I already had postage stamps on me. Because it was a Sunday, the Post Office was closed, but the self-service kiosk was open. Customers were waiting in line to use it! Forms for holding mail and other services were available... as well as free flat rate boxes. There were so many boxes for secure mail delivery, too. Thanks for being reliable, US Postal Service!

The Monument post office has been holding my package hostage since Nov. 11. A package that was sent…read moreon Nov. 6, (it is now Nov. 22) and at one point made it to Colorado Springs and close to a delivery. But then it went on a whirlwind road trip and left Colorado. It came back, landed in Monument, and there it freaking sits. I call and the phone rings forever and then it hangs up on me. WHY DO YOU PUBLISH A PHONE NUMBER ON A PHONE YOU NEVER ANSWER? I opened a case several days ago. My local PO is handling it, and has told me they've sent several emails to the Monument post office, but are not getting a response. Apparently there is no way to for one post office to contact another post office other than emailing, which seems insane to me. Maybe they are nice as others have indicated, but they sure are not responsive to someone who is trying to find out what the problem is with getting my package delivered. Glad I don't live in Monument and have to use that post office. At least my post office answers their phone.

Rude "tough guy" at counter gets a mean tone if you "bother" him …read more... Even though the place is empty. I found using Arial Lavanderia's machines was DEFINITELY a learning process, and think anyone would have questions about how to navigate their system? I guess the attendant thinks keeping the place clean is his only job ? He is obviously tired and vexed from explaining how to wash clothes through their confusing computerized central kiosk. . I also don't like having to create a profile & password and share my credit card info to wash my clothes.

you let me wash my clothes and then made me leave with wet ones. You just lost a customer. I used…read moreto come here every week and now I'll never come back.

I'm a Graphic Designer in California and I have a client who is near this printer in Colorado. We…read morehave ordered many items and several that happen annually through Tri-Lakes Printing including their Annual Report, event programs, posters, and various other items. I've been working directly with them since 2021 (my client has many more years with them) and they've always delivered an excellent product, even on short timelines. Their staff has amazing attention to detail and always check with us if something might not print well or they have a better solution to offer!

I went in Saturday morning seeing how it was closed for the weekend of labor day. The owner saw me…read moreparked outside not knowing it was closed and let me go inside really quick to print out some resumes. Great service and really appreciate that gesture!

I'm constantly mailing or shipping packages and PostalAnnex is always my go to. I have been using…read morethem for over four years and have always received excellent customer service. When you enter the front door, you are always greeted and quickly helped. PostalAnnex is a family owned and operated business. Ken, is the friendly dad of the operation who employees son-in-law's and daughters. I always look for Brandon because he knows me by name (even with a mask on)! Shipping from here is made easier when you ship to the same addresses often. Those are stored in a secure system under your name (like your own personalized address book) so it's quick and easy to send subsequent packages. You do pay slightly more per services than if you go to the post office directly, but the customer service, and timely delivery of packages is worth it to me.

PMB customer always friendly…read moregood service sorry James B. you must have caught them on a bad day

This is the second time I've used them in just two years. First review was from an apartment to a…read morehouse and now unloading a house and packing a 26 foot truck. I specifically sent them a list of what was priority to move a few days before. The guys showed up on time. They looked over the items, rooms, and truck then they got to work. The guys finished in the promised amount of time, packaged and wrapped things really well. We even did some prep work by wrapping and placing things in the living room. Next thing we know, they have already wrapped and loaded the washer and dryer very quietly and quickly. We were shocked. Would highly recommend using them! Quality and efficient is important and they take it seriously. Worth every penny.

Having never used movers before, Moving Brothers has certainly set a high standard to beat! Their…read morepricing is very reasonable, with 2 1/2 hour minimum and incremental charges for every 15 minutes after. We love that they only charge from when they start moving our stuff to finish moving our stuff. And there are no hidden fees or surprise costs. The staff was very responsive and communicative and clear while getting us set up. And our movers, Willie and Odera, were super efficient and fast and very careful with all of our belongings. Not to mention very kind and respectful! We live on the second story and don't have an elevator, and it was no problem. Can't recommend this company highly enough. We will certainly use them again in the future. 5 stars doesn't do it justice.

Ben is great. I brought a vest to him to put a company logo on. I had an idea of what I wanted,…read morebut he pointed out that another plan would show up better. He was right! It looks great, saved me money and was done quickly. What's not to love about that. I will use them again.

From the first time I contacted them to today they have been nothing but friendly, fast and…read moreefficient! They took something I had stressed about for a month and made it so easy for me to keep things rolling for our team! I can't thank them enough!! I highly highly recommend them for all your printing needs from t-shirts to bags to sports jerseys and uniforms! A gem in Monument, CO!