I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

I feel like they swindle people by not explaining the situation. Paid for something that was…read moresupposed to be delivered on sat ( two day delivery, mailed out on Thursday) when i specifically indicated it needs to be delivered 2 days... we checked and cheapest was FedEx. We did have weather delay which i understand we can't do nothing about mother nature but package kept getting delayed. Still not delivered on Tuesday even though package was at the destination. The person at the other end had to go to the local center and they explained it was not sent as 2 day delivery. Called the mail center and they are explained it indicates it is a 2 day delivery but when they get delivered is fed ex issue, not theirs and i did not pay for 2 day delivery. That was never explained...I thought I was getting a good deal but apparently I was swindled... won't be using them.... should be honest with people.

The nicest people ever. Very helpful, fair pricing, and…read morequick service. We've used them twice in the past month, both times with the same experience.

They usually do a good job, but I was expecting a package, and I hadn't received notice that it it…read morehad arrived. I was quite disappointed to learn that it arrived 4 working days ago. That's almost a week!! upon physically going to PakMail to ask about the situation, I was told that it didn't get scanned in. Aren't there checks in place so this doesn't happen? Apparently not. Multiple times the employee there told me how much mail they receive on a daily basis. Like I care!!!! If they can't handle the volume of mailthat they're receiving, maybe they shouldn't accept new customers.

They were great! The entrance was kinda tricky to find, but the customer service was above…read moreexpectations and I thoroughly enjoyed my experience shipping with Navis.

Outstanding customer service! I had a large box that needed to be shipped from Colorado Springs to…read moreIndiana. The initial quote was high, in fact more than the original purchase. The agent said "let me see what I can do with a possible 3rd party". It took a few minutes to finalize but wow what a difference! Thanks team. A very happy customer!

The only place to go! Honestly, between how quick I'm in and out and the quality of service I…read moreconstantly receive I won't go anywhere else. Terri makes me feel like a regular even with only stopping in a handful of times.

U-Haul scam - stay away!…read more I rented a box truck from this 3rd party U-Haul location in January 2024 (EZ Ship off Academy). After returning the truck, the shop manager charged an exorbitant "fuel" charge in the amount of $53. I drove less than 40 miles. I called the store manager to inquire about the fuel charge. Their response was that I should not have placed keys in the drop box, and that I should have physically entered the store to return the box truck. The manager then said that it was likely that another individual siphoned fuel from the truck after it was dropped of at the store. The manager said that I was responsible for someone siphoning fuel out of the truck while the truck was on the store's property, and after the truck had been locked with keys placed in the lockbox. After pleading my case the manager refused to offer a refund, citing a u-haul policy (which was not reviewed adequately during time of contract signing). This experience was extremely disappointing, stay away! Fuel charge will be disputed with CC company and complaint will be submitted to U-Haul.

Fantastic experience here! Jessie was so helpful. I needed an envelope to mail a shirt to my MIL. I…read morethought the 1 rate would be the most cost-effective option, but she helped me pick another envelope and I saved almost 4.00. I also needed to complete some other transactions, and she was so patient and helped me figure out the best delivery options. I know she was busy as the holiday season is starting yet she didn't rush me, she had a smile on her face the whole time, she was efficient and professional! Completely impressed!

Love this PO. eBay friendly because my packages arrive safe and in very timely manner. Go to a PO…read morein a big city if you want to complain

The neighborhood mailbox (cluster box?) was knocked over in late December and is still laying on…read moreits side. The postmaster was notified the day it happened and nothing has been done to fix it. Neighbors have to drive diagonally across the city each day to pick up their mail. No apparent concern by the postmaster.

My family and I Went to go get our passports and was greeted with a very grumpy lady working at the…read morefront desk. Apparently we were to late for our appointment (5 minutes late) and only could get one passport done out of 4. Each passport takes around 7 minutes. Then we got another employee. His name was Ray! He got all of the passports done in around 30 minutes. He was very nice, and very quick with all the passports. Ray should get a raise!!

Do not use this inconsiderate mover. They blocked my driveway while going to my neighbor's house. I…read morepolitely asked them to move their truck completely in front of my neighbor's house or my house so I could pull out of my driveway, and they refused, saying they would only be there for awhile.

Got driven off the road by one of their trucks. Company needs a third person to teach them how to…read moreactually drive said truck.