I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

I feel like they swindle people by not explaining the situation. Paid for something that was…read moresupposed to be delivered on sat ( two day delivery, mailed out on Thursday) when i specifically indicated it needs to be delivered 2 days... we checked and cheapest was FedEx. We did have weather delay which i understand we can't do nothing about mother nature but package kept getting delayed. Still not delivered on Tuesday even though package was at the destination. The person at the other end had to go to the local center and they explained it was not sent as 2 day delivery. Called the mail center and they are explained it indicates it is a 2 day delivery but when they get delivered is fed ex issue, not theirs and i did not pay for 2 day delivery. That was never explained...I thought I was getting a good deal but apparently I was swindled... won't be using them.... should be honest with people.

This is no longer a UPS store. It's a private shipping store that does not support typical UPS…read moreservices, like Amazon returns.

I use this store because it's in my neighborhood and I have to say it is the best delivery system I…read morehave dealt with. They are so friendly to me (even though I know they have to hate me I constantly bring in 50lb boxes lol) but they have never made me feel unwanted there.

I went here for two Amazon returns. The staff was super friendly when I walked in. They greeted me…read moreand they were friendly during our transaction and told me to have a great day. I think this is an excellent UPS store and I would highly recommend it for all your Amazon returns or shipping needs!

I'm 70 this year and things are getting harder. I buy most household goods from Amazon. The return…read moreinfo from Amazon was confusing. The young lady that was running the store was so helpful. She showed me my return info was incorrect, there isn't a Whole Foods within miles of me and on one I said I had a box and label and I didn't. I stayed there and reset my refund/return info. In the meantime the store had filled up. She took care of everyone, one at a time, in a timely manner yet no one was rushed. We then finished up my returns. Yesterday I went back again and she showed me how to use the self service area, I would recommend this UPS store over any of the others, she treats the customer with care, especially the Seniors. I will get her name next time and add it.

If you're looking to print something, this is your place. The process is SO easy and the staff were…read moreso kind and walked me through the process my first time. Using your phone and Apple Pay, you can go write to the printer and send the document you want to print. It's very affordable!

Very accommodating. Shipped a number of valuable pieces of pottery which were well packed by the…read moreseller but overlaid with additional packing which was equally protective. 3 pcs were packed-2 in a 24" x 24" box and 1 pcs in a 14" x 14" box both with styrofoam peanuts and shipped from Colorado Springs to Houston for $100.00. Although weight was not an issue given packing, shipping and how accommodating the staff was in handling the process I must say I was exceptionally pleased with the service and the outcome. Kudos for a job well done.

The nicest people ever. Very helpful, fair pricing, and…read morequick service. We've used them twice in the past month, both times with the same experience.

They usually do a good job, but I was expecting a package, and I hadn't received notice that it it…read morehad arrived. I was quite disappointed to learn that it arrived 4 working days ago. That's almost a week!! upon physically going to PakMail to ask about the situation, I was told that it didn't get scanned in. Aren't there checks in place so this doesn't happen? Apparently not. Multiple times the employee there told me how much mail they receive on a daily basis. Like I care!!!! If they can't handle the volume of mailthat they're receiving, maybe they shouldn't accept new customers.

Both Maggie and her mom are the best at what they do. I have used them for 15 years and wont use…read moreanyone else.

Maggie's was a great local find for a particularly difficult shipping experience for me and she…read morecouldn't have been more helpful. I'd needed to ship a number of large boxes overseas and was directed to Maggie's by my Dad who's previous experience with this shoppe had been work related. After a phone conversation that cleared up a number of my questions Maggie's was able to help me secure the shipping I needed to get my items to their destination. Thanks for such great help, friendly service, and making a stressful experience such a relief.

I used to be a very loyal UPS customer. But then I had the experience where they returned a package…read moreto me because " the apartment number was needed" even though the unit number was right there on the package. When I came back to the store to see if they could resend it for me, they said they would have to charge me full price again. All they did was give me a customer service number. So I went home and called the customer service number. And the guy at customer service told me he couldn't help me that the store should be able to help me. Awful customer service. They're supposed to have some guarantee they'll get it safely to the right place. So much for that guarantee. Guess I'm a FedEx customer now. As will be the rest of my family and anyone else, I tell the story to.

No mask for employees, huh? It's a state mandate. If customers are wearing them and the sign on the…read moredoor says staff are too, pretty sure he should be. Character is what you do when no one is looking. Clearly he doesn't give AF when working solo...?

They were great! The entrance was kinda tricky to find, but the customer service was above…read moreexpectations and I thoroughly enjoyed my experience shipping with Navis.

Outstanding customer service! I had a large box that needed to be shipped from Colorado Springs to…read moreIndiana. The initial quote was high, in fact more than the original purchase. The agent said "let me see what I can do with a possible 3rd party". It took a few minutes to finalize but wow what a difference! Thanks team. A very happy customer!