The nicest people ever. Very helpful, fair pricing, and quick service. We've used them twice in the past month, both times with the same experience. read more

They usually do a good job, but I was expecting a package, and I hadn't received notice that it it had arrived. I was quite disappointed to learn that it arrived 4 working days ago. That's almost a week!! upon physically going to PakMail to ask about the situation, I was told that it didn't get scanned in. Aren't there checks in place so this doesn't happen? Apparently not. Multiple times the employee there told me how much mail they receive on a daily basis. Like I care!!!! If they can't handle the volume of mailthat they're receiving, maybe they shouldn't accept new customers. read more

I don't generally take the time to give a review, but couldn't sleep without thanking PAK MAIL this review. First off I would say the staff was the most helpful of any shipping company I've EVER dealt with PERIOD! Now to the Pick Up, Pack, and Shipping of my subwoofer. Pick up A+++++++ with not so much as a smudge Pack A+++++++ I can bury my sub in the box and it would be still in tack Shipping A+++++++ I asked them last Thursday ( which was the 11/4 ) if I could get the package by the end of this week, which would be 11/12......... I got it on Sunday which was the 7th........HOW IN GODS EARTH DID THEY PULL THAT OFF!!!!!! No enough stars would be my only gripe. read more

See all

I can't say enough about the great service I received from Pak Mail in Colorado Springs. I had an antique desk in storage in the Colorado Springs area & I needed to have it shipped to me in California. To be honest I wasn't sure where to start. I called Pak Mail/Colorado Springs & Philip helped me through the entire process. They picked up the desk, packed it for shipping & shipped it via Fed Ex Freight. It arrived in perfect condition!!! Thanks so much to everyone at Pak Mail for all of your help. I really appreciate everything you did for me. Claudia R. Monterey, CA read more

Friendliest staff and just a great local mailing shop. Take all Christmas shipping needs there. They are good with my little kids too.

If you need to ship packages to your family for Christmas, this is the place to use. They are located on Centennial Blvd to the left of Safeway. They will find you the best rate between USPS, UPS or Fed Ex. Was super surprised that Fed Ex was the cheapest, by $12. We didn't want to stand in the lines at the post office. Toni made this very easy for us, thank you..........Friendly staff!! read more

I bought an item from ShopGoodwill that ShopGoodwill was not able to package and ship. PakMail quoted me a reasonable price to pick-up the item from them, package it securely, and ship it via FedEx. They ended up doing the job for $20 less than their original estimate and the item arrived at my home safely and quickly. Toni - who I believe is the owner of this female-owned business - clearly cares about her customers. All good! read more

They helped me pick up a fragile item from Colorado and ship to California. (Shipment is still in process - will update after the delivery as well). My experience is great so far. Special thanks to Mandy for managing this process and dealing with my calls regarding the pick and shipment!! Great customer service - thanks Mandy! read more

I was a mailbox customer here for four years with the old owners and had great service!! After the new owner took over the service dropped off some, but then seemed to return to the previous level....until the time to renew my yearly payment for the mailbox doubled ! I was forced to look elsewhere for a mailbox. I was able to find one closer to me, but the service is not the same. read more

Website talks about notary services a lot. Turns out they don't have one at all. Waste of time

They manage all my shipments from Colorado Springs. They already shipped 50 snowboards and skis from they location. They provide amazing customer service, great communication and very helpful. THANK YOU FROM WINTER SPORT SOLUTIONS read more

PakMail Colorado helped me pick up an item and ship from Colorado to California as I could not do so while living on the west coast. They created a custom wooden crate for me since it was a very heavy item. This was unexpected and extremely welcome. They did a fantastic job and were very kind and professional to me throughout the entire process. I really wish I could have the ability to work with them again someday. If only other shipping businesses were as great as this one. We truly need more like them. Thanks PakMail Colorado. read more

My friend who is a fantastic photographer used this business to send me two framed photos that I bought from him. These photos were particularly important as he was selling them to raise money to help out an old friend's wife with finances after he passed from a long struggle with cancer. The box itself was oversized and filled with packing peanuts. Nestled inside, the two 17 x 13 framed photos were wrapped securely in bubble wrap and were in perfect condition. As a former shipping and receiving clerk for several years, I know how important good packaging and packing is. Pak Mail did a perfect job. Thank you! read more

I had to ship estate items to heirs. They did a terrific job packing items and all arrived safely with no damage. They also made helpful suggestions for how to pack and handle items. read more

Phillip recently assisted our son in shipping a bike. Not only was it during the crazy busy holiday season but it was a large item needing to be disassembled. Phillip got it all taken care of. When FedEx had some delivery issues Phillip followed up to ensure we got our package. I would absolutely use his business again! read more

If you have to deal with the old lady with gray hair you're going to be treated like crap. Just warning ya. The rates are higher here than the UPS store down the street at the corner of Fillmore and Centennial. And the service at UPS is far superior. read more

Phillip the recently new owner of Pak Mail, is not very considerate of his customers! On 2/13/19 I mailed a package to Pueblo, paid extra for next day delivery, he had the nerve to ask me to take it about a mile down to the post office since the USPS mailman had already been by his store! I had to drive it to the post office to insure overnight delivery!! (strike 1&2) This Wednesday 3/13/19 I decided to give Phillip 1 more chance. I entered his store, only to be coolly greeted, and then wait 2 minutes for him to send a text! Strike 3!!! won't waste my time and $ doing business there ever again! The post office appreciates my business, and never makes me wait while they send texts!!! read more

A family owned crew of very kind and hard working people! Had an easy experience sending out my package. Will definitely use them again!

We've had a mailbox at Pak Mail for several years now, and the service has only gotten better under Raelynn. Everyone there is always pleasant and helpful. Great job, guys!! read more

We have used their services for nearly 5 years and will continue to be loyal customers. They provide excellent services at reasonable rates and we like to support a family-run, female-owned local business! read more

Chris and Jim are helpful, kind and incredibly patient. My other half and I sold a golf cart on ebay and then the shipping confusion began. Ebay told us one thing, UPS told us another and Pak Mail told us something else altogether. By the time everything was sorted, we found that Pak Mail was the only place that really seemed to know what they were doing! They gave us a very fair price for freight which turned out to be the only safe way to send the cart and it actually cost LESS than UPS ground even though it would be providing much better handling. These guys really know their shipping. From now on, anything we sell we are taking to them, putting it in their hands and sitting back knowing they are honest and knowledgeable and will take care of it all without our having to worry. Our experiences with USPS were a nightmare. Our experiences with UPS was like getting caught in a whirlwind of confusing information, and our experiences with Fed X though better than UPS were not great when it came to trying to figure out insurance (hard to get straight answers). Really, the bottom line is if you don't want to worry, take your package to these folks. read more