I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

Just left this location where for the second time in a row I have had the wrong mail in my box…read more This does make me concerned about who may have my mail in their box. When I noted this to the cashier at the register, she responded rudely that she is not the one who "throws the mail." She then directed me to speak with the manager. He did not acknowledge me and went on slow slowly helping other Customer. I just walked out. I think you should be careful about engaging their service.

Sold an expensive china piece and had them pack and ship. It arrived in perfect condition. Highly…read morerecommend!

I have been coming here for about a month and was ok with place when i would leave my package off…read more As of today beware customers do not come here, i waited to get service a good 10 minutes not being acknowledged, and i had to say hello . I asked if she was the owner she said well my parents are, even after that not even a sorry for the wait she lied to me about having conversation with other customer. I felt discriminated and if I wouldn't have said anything she would have ignored me. This is after a long day at work.

Returning an item can cause a little stress when you have to follow a few steps, including paper…read moreinside and writing things on the outside. I wondered if the people would be annoyed. Mandy and Conner made the process fast and very pleasant. Mandy even wrote the order number and return code on a sticker and placed it on the outside. It couldn't have been easier. Thank you.

I've been a customer of this Postal Annex for more than 16 years! I've never had a problem with…read moreanything and have found the staff to be professional, cordial, and always extremely helpful. They will always go out of their way and go the extra mile for their customers.

The nicest people ever. Very helpful, fair pricing, and…read morequick service. We've used them twice in the past month, both times with the same experience.

They usually do a good job, but I was expecting a package, and I hadn't received notice that it it…read morehad arrived. I was quite disappointed to learn that it arrived 4 working days ago. That's almost a week!! upon physically going to PakMail to ask about the situation, I was told that it didn't get scanned in. Aren't there checks in place so this doesn't happen? Apparently not. Multiple times the employee there told me how much mail they receive on a daily basis. Like I care!!!! If they can't handle the volume of mailthat they're receiving, maybe they shouldn't accept new customers.

This UPS location is my preferred store. Even though there's a UPS closer to my house, it's really…read moredifficult to get in and out with parking, etc. This location on Hartsel off Randall and Woodmen by Furry Friends is so convenient by offering a lot of parking. The staff is very nice and efficient.

Service: 5/5 Value: 5/5…read more I always have a pleasant experience whenever I need to return my Amazon items and, if you have ever needed to return multiple packages, you know how discombobulated and self-conscious you can feel. The staff has never made me feel like a hassle or problem. This time around, in addition to dropping off my Amazon returns, I needed color copies made for a project that I've been working on. The young lady who helped me was such a darling and so patient with me as I communicated the exact configurations I needed for my copies. I believe each colored copy was around $0.70-0.80 depending on the paper size - totalling my 5 copies to be around $4. I was a bit apprehensive about getting copies made but this painless experience has made me excited for any future copies/paper needs I might have. Thanks for always providing a positive experience, UPS.

Stopped in with a wagon full of Christmas gifts to mail out and met with Donald at the counter. He…read morewas so patient with the 8 big boxes I had to send to 5 different states. He took the time to make sure absolutely everything was correct and tried to suggest ways I could save if I was able to condense items. Knowing I was looking at $200 in shipping, I decided not to open and repack any boxes. All items were shipped and arrived within 2 days! I decided to use UPS this holiday season since I shipped a gift out to PA on 10/26/2020 and that box is still sitting in a USPS warehouse that is "a bit backed up" (for over 2 months now!!!). I highly recommend this UPS location for all your shipping/packing needs!

There is no reason a UPS store should be playing Christian music, like at all. Just trying to…read morereturn a package

I'm constantly mailing or shipping packages and PostalAnnex is always my go to. I have been using…read morethem for over four years and have always received excellent customer service. When you enter the front door, you are always greeted and quickly helped. PostalAnnex is a family owned and operated business. Ken, is the friendly dad of the operation who employees son-in-law's and daughters. I always look for Brandon because he knows me by name (even with a mask on)! Shipping from here is made easier when you ship to the same addresses often. Those are stored in a secure system under your name (like your own personalized address book) so it's quick and easy to send subsequent packages. You do pay slightly more per services than if you go to the post office directly, but the customer service, and timely delivery of packages is worth it to me.

PMB customer always friendly…read moregood service sorry James B. you must have caught them on a bad day

Excellent, dry cleaners! Took two suits, two suit shirts, and one sports coat there for cleaning…read moreafter a wedding weekend. They were cleaned perfectly, ready to go for the next wedding or special event, and were done in one day! Would highly recommend.

Love the convenience of door pick up and delivery. Quality is great. Like that I get text messages…read moreasking if I have anything to be picked up. Glad I found them!