I use this place frequently. The people and service are awesome. So convenient and I'm in and out…read morein a matter of minutes.

Excellent Customer Service Had to come in twice (my fault)…read moreand store manager and the young lady at customer service saved my day !! Thank you so much !!

I moved into the apartments behind this business some months ago. Shortly thereafter, when I…read moreordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you!

Just left this location where for the second time in a row I have had the wrong mail in my box…read more This does make me concerned about who may have my mail in their box. When I noted this to the cashier at the register, she responded rudely that she is not the one who "throws the mail." She then directed me to speak with the manager. He did not acknowledge me and went on slow slowly helping other Customer. I just walked out. I think you should be careful about engaging their service.

Returning an item can cause a little stress when you have to follow a few steps, including paper…read moreinside and writing things on the outside. I wondered if the people would be annoyed. Mandy and Conner made the process fast and very pleasant. Mandy even wrote the order number and return code on a sticker and placed it on the outside. It couldn't have been easier. Thank you.

I've been a customer of this Postal Annex for more than 16 years! I've never had a problem with…read moreanything and have found the staff to be professional, cordial, and always extremely helpful. They will always go out of their way and go the extra mile for their customers.

I went in and Eileen was totally baller. She was all helpful and I was like, "that's awesome", and…read moreit was. Thanks UPS Store 3693.

This is a great place for taking care of shipping needs. The staff here are very helpful with what…read moreyou need, and the computer is fast and has a printer that works very fast and well. The prices are fair and worth it.

Have enjoyed using this service for several years now. Thank you for your prompt and attentive…read moreservices.

Went in Christmas Eve day to pick up package because UPS had left a note on my front door. The…read morelady at postalannex was understandably in a rush locking the door behind me at 2:00pm telling me to come back. To be honest I'm not sure she heard a word I said she was in such a rush I came back to pick up my package December 31st arriving at noon ant the store was closed. The following day was New year and of course they were closed that day. as well. I realize it was the middle of the holidays but I've never heard of anyone closing the day before the New Year. As far as feeling welcomed into the store and the friendliness of the employee they were seriously lacking in that regard. However they do carry some really neat cards for all occasions along with other little gifts . Pricing is higher than USPS and UPS. As far as going back for any services they do offer , I'll take my business somewhere else.

This business goes Above & Beyond with how they process your mail and with their amazing customer…read moreservice!!! Everyone that works here has an outstanding work ethic and genuinely care about all their customers! I refuse to get my mail anywhere else.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Can't say enough good things about these folks! Shipped several complicated items and everything…read morewas great! Super helpful and knowledgable staff, friendly service, overall a great resource.

Fantastic service and some of the nicest people you'll ever meet. They helped me with a passport…read morephoto then to mail my application. The man who helped me caught that I had signed my passport application with blue ink. The form states everything needs to be in black ink. He helped me fix it. As I'm expediting the passport application I appreciated the catch since it could have slowed the process down. My photos were also attractive. Much better than DMV or other places I've been. You'll be glad you give them your business!!

Love the people that work there. They are so helpful and kind and they always say hello, goodbye…read moreand thank you. I cannot say enough good things.

The people that work and own this business are some of the best people you will ever meet. They…read morealways take care of any problem you might have. I cannot say enough about them.

The nicest people ever. Very helpful, fair pricing, and…read morequick service. We've used them twice in the past month, both times with the same experience.

They usually do a good job, but I was expecting a package, and I hadn't received notice that it it…read morehad arrived. I was quite disappointed to learn that it arrived 4 working days ago. That's almost a week!! upon physically going to PakMail to ask about the situation, I was told that it didn't get scanned in. Aren't there checks in place so this doesn't happen? Apparently not. Multiple times the employee there told me how much mail they receive on a daily basis. Like I care!!!! If they can't handle the volume of mailthat they're receiving, maybe they shouldn't accept new customers.

I'm a Graphic Designer in California and I have a client who is near this printer in Colorado. We…read morehave ordered many items and several that happen annually through Tri-Lakes Printing including their Annual Report, event programs, posters, and various other items. I've been working directly with them since 2021 (my client has many more years with them) and they've always delivered an excellent product, even on short timelines. Their staff has amazing attention to detail and always check with us if something might not print well or they have a better solution to offer!

I went in Saturday morning seeing how it was closed for the weekend of labor day. The owner saw me…read moreparked outside not knowing it was closed and let me go inside really quick to print out some resumes. Great service and really appreciate that gesture!