Small town post office with the small town charm…read more The staff in this office goes above and beyond. It's amazing actually considering the bad rap the P.O. usually gets. I would go out of my way to go to this particular location based on the fact that I know I will leave there confident in the fact that my package will be taken care of and properly handled. Last but not least, they have phenomenal personalities!! It's like you're transported to a 21st century version of a Mayberry!!

Great staff convenient location never a live in and out favorite post office I'm new to town glad…read moreI found it

You need to give Chris a raise! He was extremely helpful, friendly and efficient. I wish my usps…read morehad employees like him. Thanks so much. Good vibes all around with him.

The only post office I've been in where every staff member is friendly, patient, and helpful. I…read morehonestly never know what I'm doing when I mail or ship packages, and they are always patient and explain everything. They definitely keep the line moving. I've never had to wait long here.

So it's been two weeks since we requested our mail to be forwarded. We filled out the paper form,…read morethe online form, and told our former postman. The email that we received confirming our request stated that we would begin to receive our mail in "7-10 postal business days after your move-effective date OR your file date, whichever date is later." It has been two weeks and we have yet to receive a single piece of forwarded mail. I called the Waldwick post office to speak with the Postmaster and was told that they don't come in till 10am. At approximately 10:30am I called again. She still was not in, so Corina helped me. She confirmed my request was in the system. She also called my new post office to confirm that they have not received anything. She stated that my mail must be at the sorting location and should be arriving "in drips and drabs" soon. Corina went above and beyond, so I thank her, but if you are moving make sure you put in your request at least two weeks prior. The mail has gotten SO slow.

Horriable customer service!! The workers at the front really need a lesson / seminar about what…read moregood customer service is. They all look unhappy and grumpy with these lives. The tall large guy who works at the front is just plain rude and he answers you in a belittling tone. I really wish they would hire new workers for the front in all honesty.

The allendale post office staff is beyond the most helpful and kind group of people I've ever met…read more I will always choose to come here out of any other post office in Bergen County. Joe assisted us with a passport renewal and so friendly and helpful with whatever questions we had. Compared to many other local post offices you genuinely don't get this type of experience. Any trip here whether it's for passport services or simply to mail a package is worth the extra miles.

Front counter is always prompt with service, patient and efficient. No delay in waiting, unless…read morethere is a line.

They deliver packages to wrong addresses. Lost package and the picture uploaded as proof of…read moredelivery doesn't match my house.

stopped in 10 minutes before closing. worker was so pleasant even after hours of being at work…read more very professional and courteous. glad to have this store in my town!

The service sucks. What a bunch of incompetent, greedy pigs. They won't admit a mistake, even in…read morethe face of unassailable logic, receipts and incontrovertible evidence. 2 days ago, I went there to FAX an item to a company that still requires faxes. Although the price that they charge to send, the faxes is ridiculous, it's the only place in town that I could find that still has a FAX machine. I waited a while. The help that day was cordial but marginally helpful. Sending a fax isn't exactly rocket science, basically requiring a little more than dialing a phone so when they handed me the confirmation and the receipt after I paid them (silly ME) I took that to mean it was done correctly. They charged $13 to FAX 10 pages, 9 pages plus cover page. The confirmation said it was received but as everyone who knows anything about FAXes knows that "received" does not mean legible. As soon as I returned to my desk, the recipient called to inform me that the pages were illegible and the clarity was of insufficient quality. When I returned to the store two days later, with receipts in-hand and screenshots the recipient had sent me of the illegible FAXes, the younger, dark-haired bearded man at the cash register was about to issue me a refund, then the older, heavier dark-haired bearded male swooped in, claiming the FAX machine was "just checked". "Checked" by whom and for what purpose he was unable or unwilling to say and he refused to furnish any proof. He didn't even know or ask me what the problem was. How then could he be so certain it wasn't his store (or his employee's) fault? He tried to blame the multibillion dollar company I was sending the fax to. The 2nd individual (the one who was eavesdropping and swooped in to prevent the man at the cash register from issuing me the $13 refund) said they wouldn't issue a refund because in his superficial level of understanding , he believed "services were rendered." Confirmation means the transmission went thru not that it's sufficient quality or legible". I paid to have a fax sent, not to have a recipient receive 10 illegible pages of insufficient quality to be legally acceptable. UPS store didn't offer any other remedy (ie refaxing the documents) he refused to look at the screenshots of proof they were illegible and refused a refund. This store is poorly managed. The help has absolutely no authority to manage customer complaints. no matter how badly or how obviously they screw up, it's always "somebody else's fault". That's not how serious people do business. This UPS store must really be on the ropes to need my $13 that badly. Hang onto that $13, guys. Pissing off customers to keep your grubby fists hanging onto a couple of bucks... that'll really keep your doors open. I must've missed that chapter in business school. Another time I was sending a gift to a friend whose address I had been to many times. The man behind the counter, proceeded to argue in attempts to gaslight me that the address was "123 ___ circle", not "123 ___ boulevard". I stepped outside, called the intended recipient who confirmed what I already knew. I was right. The UPS stores computer was 100% wrong and the pedantic jerk who'd originally helped me was also wrong. "Boulevard" NOT "circle". BIG difference. I reentered the store and (lucky for me) by then a woman was behind the counter. I showed her the address on my phone, explained the unnecessary discrepancy I'd just had. She listened, clicked a few simple key strokes, overrode the erroneous address and printed out a correct mailing label. She was a competent, helpful employee with good listening and people skills, so of course, I never saw her there again. Again, in that case I paid for a service (having a specific item delivered to a specific person at a specific address) and the men in that store would rather argue w/ strangers at Christmastime & send it to a bogus address rather than just LISTEN to the customer, click "override" and admit he was wrong. Instead of conducting honest business and learning basic customer service, the bearded clones at this store would rather argue and cling to a few bucks like greedy trolls. Any time you go into a store 3x in a matter of months and ALL 3x customer service is abysmal-to-nonexistent it's a clear indication incompetence and failure are a feature, not a bug. It's not about money. It's about poor management, arbitrary decisions, lack of people skills and disrespect. If you still wish to trust these people with important documents and packages, good luck. Next time I'll use FedEx or USPS. If I ever need anything faxed, I'd BUY a fax machine and send it myself, hire a courier, even a carrier pigeon before I'd trust these incompetents. Look at their replies. 100% are attempts to lie, evade and deny responsibility. Poor management. Clearly they don't want to do better and believe customers should just accept that. NB: Awarded 1 star by default as Yelp! doesn't allow negative integers.

I went into post a birthday gift, the location was close to my church and so it was an easy pic…read more Service was terrific. The customer service rep was attentive, answered all of my questions, and gave suggestions. The box seem a little bit more expensive to post than if I went to the USPS, but it was Sunday and I didn't have any other options.

Our public library is one of the best things about our town. My family visits often. It has a very…read morekid-friendly environment, and my children often meet their friends from school here. The library has a great selection of books, movies, and music. If they don't have something on-site, the staff can order it from any other library in Bergen County, and you'll get what you need in a day or two. They always have programs and activities for children. As an added bonus, there is super-fast WiFi.

Talk about a seamless process. Called back in March for an appointment to get my passport renewed…read more I had my appointment last night, and for 10 dollars, they had all the paperwork printed for me, took my photo, and checked to make sure I filled out all my paperwork correctly. They finally gave me everything I needed, highlighted the address where I needed to send it, and sent me on my way. 10 minutes in and out the door, issue resolved.

I would give negative stars if possible. Absolute disgrace of a business and Pete the manager is…read morebeyond incompetent. He's an arrogant condescending idiot. They lost my package and then had the audacity to blame me. The only advice they could give is to call ups as they are not ups and do not work for them. Awful, awful, awful.

From the owner: The UPS Store Wyckoff offers in-store and online printing, document finishing, a mailbox for all of…read moreyour mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Wyckoff Shopping Center Across From Aldo's.