I went into post a birthday gift, the location was close to my church and so it was an easy pic…read more Service was terrific. The customer service rep was attentive, answered all of my questions, and gave suggestions. The box seem a little bit more expensive to post than if I went to the USPS, but it was Sunday and I didn't have any other options.

The service sucks. What a bunch of incompetent, greedy pigs. They won't admit a mistake, even in…read morethe face of unassailable logic, receipts and incontrovertible evidence. 2 days ago, I went there to FAX an item to a company that still requires faxes. Although the price that they charge to send, the faxes is ridiculous, it's the only place in town that I could find that still has a FAX machine. I waited a while. The help that day was cordial but marginally helpful. Sending a fax isn't exactly rocket science, basically requiring a little more than dialing a phone so when they handed me the confirmation and the receipt after I paid them (silly ME) I took that to mean it was done correctly. They charged $13 to FAX 10 pages, 9 pages plus cover page. The confirmation said it was received but as everyone who knows anything about FAXes knows that "received" does not mean legible. As soon as I returned to my desk, the recipient called to inform me that the pages were illegible and the clarity was of insufficient quality. When I returned to the store two days later, with receipts in-hand and screenshots the recipient had sent me of the illegible FAXes, the younger, dark-haired bearded man at the cash register was about to issue me a refund, then the older, heavier dark-haired bearded male swooped in, claiming the FAX machine was "just checked". "Checked" by whom and for what purpose he was unable or unwilling to say and he refused to furnish any proof. He didn't even know or ask me what the problem was. How then could he be so certain it wasn't his store (or his employee's) fault? He tried to blame the multibillion dollar company I was sending the fax to. The 2nd individual (the one who was eavesdropping and swooped in to prevent the man at the cash register from issuing me the $13 refund) said they wouldn't issue a refund because in his superficial level of understanding , he believed "services were rendered." Confirmation means the transmission went thru not that it's sufficient quality or legible". I paid to have a fax sent, not to have a recipient receive 10 illegible pages of insufficient quality to be legally acceptable. UPS store didn't offer any other remedy (ie refaxing the documents) he refused to look at the screenshots of proof they were illegible and refused a refund. This store is poorly managed. The help has absolutely no authority to manage customer complaints. no matter how badly or how obviously they screw up, it's always "somebody else's fault". That's not how serious people do business. This UPS store must really be on the ropes to need my $13 that badly. Hang onto that $13, guys. Pissing off customers to keep your grubby fists hanging onto a couple of bucks... that'll really keep your doors open. I must've missed that chapter in business school. Another time I was sending a gift to a friend whose address I had been to many times. The man behind the counter, proceeded to argue in attempts to gaslight me that the address was "123 ___ circle", not "123 ___ boulevard". I stepped outside, called the intended recipient who confirmed what I already knew. I was right. The UPS stores computer was 100% wrong and the pedantic jerk who'd originally helped me was also wrong. "Boulevard" NOT "circle". BIG difference. I reentered the store and (lucky for me) by then a woman was behind the counter. I showed her the address on my phone, explained the unnecessary discrepancy I'd just had. She listened, clicked a few simple key strokes, overrode the erroneous address and printed out a correct mailing label. She was a competent, helpful employee with good listening and people skills, so of course, I never saw her there again. Again, in that case I paid for a service (having a specific item delivered to a specific person at a specific address) and the men in that store would rather argue w/ strangers at Christmastime & send it to a bogus address rather than just LISTEN to the customer, click "override" and admit he was wrong. Instead of conducting honest business and learning basic customer service, the bearded clones at this store would rather argue and cling to a few bucks like greedy trolls. Any time you go into a store 3x in a matter of months and ALL 3x customer service is abysmal-to-nonexistent it's a clear indication incompetence and failure are a feature, not a bug. It's not about money. It's about poor management, arbitrary decisions, lack of people skills and disrespect. If you still wish to trust these people with important documents and packages, good luck. Next time I'll use FedEx or USPS. If I ever need anything faxed, I'd BUY a fax machine and send it myself, hire a courier, even a carrier pigeon before I'd trust these incompetents. Look at their replies. 100% are attempts to lie, evade and deny responsibility. Poor management. Clearly they don't want to do better and believe customers should just accept that. NB: Awarded 1 star by default as Yelp! doesn't allow negative integers.

Can't get in touch with anyone and zero communication. They have a VM that goes to a Vm box that…read moredoesn't accept Vm??? Can't find a decent vendor if you tried. Update Window was installed with incorrect material, sizing was incorrect and have to be fixed, we could not get anyone on the phone to resolve and the quality of print and paper were poor. Also have some tears in the vinyl. Waited over a month for signage I would stay far away from this location in MP. Fighting the charges and requesting a refund. The manager is coming out on Monday so I will wait to update or post photos of the work.

These folks provided AMAZING service for my order!…read more I'm over on the West Coast but needed a last-minute project printed and bound for a big presentation in New Jersey, and Dave at Alphagraphics was able to work with me to make that happen! He helped me pick the best format and materials for printing, tweaked a page layout to make it work for the print job, smoothly added a last minute change to the file, and made sure that the finished pieces were delivered right on time. On top of all that, he was incredibly friendly and informative when it came to answering my questions about costs and materials. Although his quoted price was competitive with the local big box office store, he was much more flexible when it came to print capabilities. He also had more paper options on hand: the local Staples didn't even have chipboard backers for paper larger than 8.5 x 11. In short, I'm so glad we chose AlphaGraphics in Bergen County!

I play in a band and needed posters for a show in NYC. I found Dohrman Printing online and called…read morethem. Lisa was my contact person and she helped me get my job done ontime, and within my budget. The color printing was excellent, and I would highly recommend their services. As others have said Lisa was not only knowledgeable and friendly, but the ultimate professional. It's rare to find customer service at this level anywhere, but Dohrmon Printing has it! Even though I live across the country from them, I am tempted to give them all of my business, they are that good!

I met with Lisa, who came well prepared for our meeting and showed me many exciting options. I let…read moreher know what I wanted, and she said that she'd get back to me on the coming Monday. As promised, that Monday she emailed me with prices. She is quite knowledgeable, and I feel in good hands. Dohrman is a one-stop printing service. They have everything at competitive prices and high quality.

The staff at Cordes Printing really know their stuff. I Couldn't be happier with all they did for…read moreme. I used their website, http://www.cordesprinting.com/. Cordes definitely know how to take care of business.

Assisted with buying and preconditioning a glove for our 9 year old grandson. Great experience!…read moreWould definitely go there again!

Farrier is a great local sports shop! They had the pins for my ball pump that got misplaced. They…read morealways have what I need in a pinch without having to get on a highway.

Comptime has been our printer for over 10 years. We have never had any problems they cannot solve…read moreor offer suggestions for. They have a fast turnover time. Truly the best - professional, accessible, competent, and personable. Wonderful people! Wonderful work! I recommend Comptime with complete confidence. They are the best.

Comptime has always produced quality printed materials for us in a timely manner. Easy to get a…read morequote through their website or by phone. We've been very happy with them and recommend them highly for your printing needs.

I contacted the team at Rush with a very tight deadline for new logo design and business materials…read more Everyone was amazing not only with calming my nerves that everything would be done in time but also with the value and quality of the final product. THANK YOU!!!

Impeccable attention to detail, incredibly professional service. Our job was completed on time and…read moreexactly as we requested. Highly recommend