The service sucks. What a bunch of incompetent, greedy pigs. They won't admit a mistake, even in…read morethe face of unassailable logic, receipts and incontrovertible evidence. 2 days ago, I went there to FAX an item to a company that still requires faxes. Although the price that they charge to send, the faxes is ridiculous, it's the only place in town that I could find that still has a FAX machine. I waited a while. The help that day was cordial but marginally helpful. Sending a fax isn't exactly rocket science, basically requiring a little more than dialing a phone so when they handed me the confirmation and the receipt after I paid them (silly ME) I took that to mean it was done correctly. They charged $13 to FAX 10 pages, 9 pages plus cover page. The confirmation said it was received but as everyone who knows anything about FAXes knows that "received" does not mean legible. As soon as I returned to my desk, the recipient called to inform me that the pages were illegible and the clarity was of insufficient quality. When I returned to the store two days later, with receipts in-hand and screenshots the recipient had sent me of the illegible FAXes, the younger, dark-haired bearded man at the cash register was about to issue me a refund, then the older, heavier dark-haired bearded male swooped in, claiming the FAX machine was "just checked". "Checked" by whom and for what purpose he was unable or unwilling to say and he refused to furnish any proof. He didn't even know or ask me what the problem was. How then could he be so certain it wasn't his store (or his employee's) fault? He tried to blame the multibillion dollar company I was sending the fax to. The 2nd individual (the one who was eavesdropping and swooped in to prevent the man at the cash register from issuing me the $13 refund) said they wouldn't issue a refund because in his superficial level of understanding , he believed "services were rendered." Confirmation means the transmission went thru not that it's sufficient quality or legible". I paid to have a fax sent, not to have a recipient receive 10 illegible pages of insufficient quality to be legally acceptable. UPS store didn't offer any other remedy (ie refaxing the documents) he refused to look at the screenshots of proof they were illegible and refused a refund. This store is poorly managed. The help has absolutely no authority to manage customer complaints. no matter how badly or how obviously they screw up, it's always "somebody else's fault". That's not how serious people do business. This UPS store must really be on the ropes to need my $13 that badly. Hang onto that $13, guys. Pissing off customers to keep your grubby fists hanging onto a couple of bucks... that'll really keep your doors open. I must've missed that chapter in business school. Another time I was sending a gift to a friend whose address I had been to many times. The man behind the counter, proceeded to argue in attempts to gaslight me that the address was "123 ___ circle", not "123 ___ boulevard". I stepped outside, called the intended recipient who confirmed what I already knew. I was right. The UPS stores computer was 100% wrong and the pedantic jerk who'd originally helped me was also wrong. "Boulevard" NOT "circle". BIG difference. I reentered the store and (lucky for me) by then a woman was behind the counter. I showed her the address on my phone, explained the unnecessary discrepancy I'd just had. She listened, clicked a few simple key strokes, overrode the erroneous address and printed out a correct mailing label. She was a competent, helpful employee with good listening and people skills, so of course, I never saw her there again. Again, in that case I paid for a service (having a specific item delivered to a specific person at a specific address) and the men in that store would rather argue w/ strangers at Christmastime & send it to a bogus address rather than just LISTEN to the customer, click "override" and admit he was wrong. Instead of conducting honest business and learning basic customer service, the bearded clones at this store would rather argue and cling to a few bucks like greedy trolls. Any time you go into a store 3x in a matter of months and ALL 3x customer service is abysmal-to-nonexistent it's a clear indication incompetence and failure are a feature, not a bug. It's not about money. It's about poor management, arbitrary decisions, lack of people skills and disrespect. If you still wish to trust these people with important documents and packages, good luck. Next time I'll use FedEx or USPS. If I ever need anything faxed, I'd BUY a fax machine and send it myself, hire a courier, even a carrier pigeon before I'd trust these incompetents. Look at their replies. 100% are attempts to lie, evade and deny responsibility. Poor management. Clearly they don't want to do better and believe customers should just accept that. NB: Awarded 1 star by default as Yelp! doesn't allow negative integers.

I went into post a birthday gift, the location was close to my church and so it was an easy pic…read more Service was terrific. The customer service rep was attentive, answered all of my questions, and gave suggestions. The box seem a little bit more expensive to post than if I went to the USPS, but it was Sunday and I didn't have any other options.

**Unprofessional and Inefficient- complaint is Against Employee "lead" Eric**…read more This is the worst post office I've ever visited. I asked to drop off a prepaid package--something that should be quick and easy--but Eric, the so-called "lead," insisted I wait in the same long line as others needing full services like label creation. It's as absurd as being asked to stand in line just to drop off a letter. When I questioned why prepaid drop-offs couldn't be handled separately, Eric became rude, dismissive, and unprofessional. He initially refused to provide his name and only reluctantly gave his first name without further identification. His behavior created an unnecessarily hostile environment, especially during the busy holiday season. This post office desperately needs a dedicated drop-off area for prepaid packages. Forcing customers to wait in long lines for something so simple is inefficient and unacceptable. I'll be filing a formal complaint and hope management addresses these issues immediately.

10 months have passed since my last review and they are definitely still the WORST POST OFFICE in…read moreBergen County. They don't even deserve one star...

Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

I use this shipping center frequently considering I'm not a business. The owner is always helpful…read more& will give me suggestions as to the best way to ship something. I've had a few things I needed packaged. Every single one has arrived intact.

Just stored our belongings here while we were transitioning to a new house within town. This place…read moreis awesome! First of all, the staff is super friendly and very helpful which makes a big difference. The facility itself is super clean and secure. Easy to park to load and unload trucks or car. The unit was perfect for what we needed. Highly recommend this place if you need storage.

This is my first time using a self storage unit. The process was made so easy and the customer…read moreservice was excellent. You cannot beat their prices. Job well done!

They deliver packages to wrong addresses. Lost package and the picture uploaded as proof of…read moredelivery doesn't match my house.

stopped in 10 minutes before closing. worker was so pleasant even after hours of being at work…read more very professional and courteous. glad to have this store in my town!

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I trust these guys implicitly. I've used them for big jobs, small jobs and annual maintenance and…read morethe communication, professionalism and rests are always top notch. I've recommended them to friends and family members without hesitation.

UNDERSTAND THE FEES AND GET IT IN WRITING BEFORE RENTING! Even though the rental charge for one…read moreday is $19.95 + tax for 10ft. truck; pay attention to the $1.99 a mile charge that is NOT so obvious + additional fees e.g. NJ Domestic Security fee $5 if you rent for 28 days or less and Environmental fee $1. We travelled 21 miles (Wyckoff to Paramus and back) and the mileage cost was $41.79 for 1.5 hours! This information is not provided - so, ASK questions upfront before renting and get it in writing before leaving their office. We will never rent from them again.

I hate when I have to come here and do Amazon returns. The people that work here are almost always…read moremad that you even come here. Would not recommend.

I went there to ship a pre-paid package and return an Amazon item. It seems there are different…read morerules for Amazon drop off locations. At Staples you can't return an item with a box but at The UPS Store you must have a box. The older staff spent the whole time berating me with their rules and they even neglected to offer the product that that they are there to sell - a box and packing. It was a negative and pathetic experience.

Yegor did a great job by explaining what he does, cleaning all the vents and registers, and…read moreidentifying other issues with the system and gave me diy-actionable solutions so fix those (it's not a sales pitch!). I really liked how he took time to explain how the cleaning works to give me peace of mind.

Yegor did a fantastic job. After he cleaned out about 50 ducts in our house, I woke up the next…read moremorning without a clogged nose. For years I was blaming the poor dentist for sinus issues, when all along it was the dust and debris in the vents. Bravo, Yegor! Yours truly, another satisfied customer.