The service sucks. What a bunch of incompetent, greedy pigs. They won't admit a mistake, even in…read morethe face of unassailable logic, receipts and incontrovertible evidence. 2 days ago, I went there to FAX an item to a company that still requires faxes. Although the price that they charge to send, the faxes is ridiculous, it's the only place in town that I could find that still has a FAX machine. I waited a while. The help that day was cordial but marginally helpful. Sending a fax isn't exactly rocket science, basically requiring a little more than dialing a phone so when they handed me the confirmation and the receipt after I paid them (silly ME) I took that to mean it was done correctly. They charged $13 to FAX 10 pages, 9 pages plus cover page. The confirmation said it was received but as everyone who knows anything about FAXes knows that "received" does not mean legible. As soon as I returned to my desk, the recipient called to inform me that the pages were illegible and the clarity was of insufficient quality. When I returned to the store two days later, with receipts in-hand and screenshots the recipient had sent me of the illegible FAXes, the younger, dark-haired bearded man at the cash register was about to issue me a refund, then the older, heavier dark-haired bearded male swooped in, claiming the FAX machine was "just checked". "Checked" by whom and for what purpose he was unable or unwilling to say and he refused to furnish any proof. He didn't even know or ask me what the problem was. How then could he be so certain it wasn't his store (or his employee's) fault? He tried to blame the multibillion dollar company I was sending the fax to. The 2nd individual (the one who was eavesdropping and swooped in to prevent the man at the cash register from issuing me the $13 refund) said they wouldn't issue a refund because in his superficial level of understanding , he believed "services were rendered." Confirmation means the transmission went thru not that it's sufficient quality or legible". I paid to have a fax sent, not to have a recipient receive 10 illegible pages of insufficient quality to be legally acceptable. UPS store didn't offer any other remedy (ie refaxing the documents) he refused to look at the screenshots of proof they were illegible and refused a refund. This store is poorly managed. The help has absolutely no authority to manage customer complaints. no matter how badly or how obviously they screw up, it's always "somebody else's fault". That's not how serious people do business. This UPS store must really be on the ropes to need my $13 that badly. Hang onto that $13, guys. Pissing off customers to keep your grubby fists hanging onto a couple of bucks... that'll really keep your doors open. I must've missed that chapter in business school. Another time I was sending a gift to a friend whose address I had been to many times. The man behind the counter, proceeded to argue in attempts to gaslight me that the address was "123 ___ circle", not "123 ___ boulevard". I stepped outside, called the intended recipient who confirmed what I already knew. I was right. The UPS stores computer was 100% wrong and the pedantic jerk who'd originally helped me was also wrong. "Boulevard" NOT "circle". BIG difference. I reentered the store and (lucky for me) by then a woman was behind the counter. I showed her the address on my phone, explained the unnecessary discrepancy I'd just had. She listened, clicked a few simple key strokes, overrode the erroneous address and printed out a correct mailing label. She was a competent, helpful employee with good listening and people skills, so of course, I never saw her there again. Again, in that case I paid for a service (having a specific item delivered to a specific person at a specific address) and the men in that store would rather argue w/ strangers at Christmastime & send it to a bogus address rather than just LISTEN to the customer, click "override" and admit he was wrong. Instead of conducting honest business and learning basic customer service, the bearded clones at this store would rather argue and cling to a few bucks like greedy trolls. Any time you go into a store 3x in a matter of months and ALL 3x customer service is abysmal-to-nonexistent it's a clear indication incompetence and failure are a feature, not a bug. It's not about money. It's about poor management, arbitrary decisions, lack of people skills and disrespect. If you still wish to trust these people with important documents and packages, good luck. Next time I'll use FedEx or USPS. If I ever need anything faxed, I'd BUY a fax machine and send it myself, hire a courier, even a carrier pigeon before I'd trust these incompetents. Look at their replies. 100% are attempts to lie, evade and deny responsibility. Poor management. Clearly they don't want to do better and believe customers should just accept that. NB: Awarded 1 star by default as Yelp! doesn't allow negative integers.

I went into post a birthday gift, the location was close to my church and so it was an easy pic…read more Service was terrific. The customer service rep was attentive, answered all of my questions, and gave suggestions. The box seem a little bit more expensive to post than if I went to the USPS, but it was Sunday and I didn't have any other options.

They deliver packages to wrong addresses. Lost package and the picture uploaded as proof of…read moredelivery doesn't match my house.

stopped in 10 minutes before closing. worker was so pleasant even after hours of being at work…read more very professional and courteous. glad to have this store in my town!

I totally take back my review my order actually did arrive. It took so long. That I thought…read moresomeone took it. But I was wrong and I apologize

I needed a secure place to receive packages, and this fit my needs. The place is small, but well…read moreorganized. Just about anything you could need (notary, fingerprinting, packaging and shipping, faxes, copying) is right here. Highly recommended.

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

Lovely staff, very accommodating, and the service was impressively fast. I was shipping a document…read moreinternationally, and the pricing was very reasonable. Their hours are also super convenient, making the whole experience hassle-free. Highly recommend!

The place customer service is nowhere to be called service,bring your translator if you need to go…read morethere. They were not friendly at all. My poor mother came there to do something, but no one was able to talk to her in English. She had to use translator to communicate with the person behind the counter. She left the store 100% frustrated like she was at the third country's airport. If it's a rate below 1 I will used it.

From the owner: Ship your packages safe. Ship them to our location. We also provice packing and shipping materials,…read moremailbox rentals and copying services.

I've been coming here for a couple of years now. This place does a fantastic job in helping to…read moreexpedite anything and everything I need to get done. Whether it be sending packages out, making copies of documents, or even sending important info off my phone to be copied these guys are the experts. They will suggest to you the best way to send your packages, especially delicate ones like Antique Figurines to Limited Addition Paintings you name it. They meticulously hand wrap and package each item, what they call their "Bullet Proof" guarantee. They will offer you several different price ranges and thoroughly explain each one and the best way to send it. MBC also creates one of a kind Banners and Posters. They also make one of a kind Plaques to save a Memorable Article you want to keep, or a Diploma etc. They have an array of woods and colors to choose from. They have a Finishing Service which does Binding, Punching, Folding, and Mounting. Mailbox Business Center can help with your Passport Photos, and Faxing, Scanning, and Notarizing Services. This company is truly remarkable and very professional. From the minute you walk in, you know and feel this is no ordinary mailbox place. They know many of their customers on first name basis, and it feels more like a local community business which is definitely a plus. The owner Matt is delightful along with his entire staff. They are all very well trained, especially the other Matt I delt with regularly. They really help take the stress out of printing, copying, mailing, scanning, faxing, and shipping. You can even rent your own mailbox. This is the only place I take my stuff, because they always do an exceptional job. Their prices are very fair. I highly recommend using them

Nice staff, big help with a complex UPS pick up. Tons of options and services definitely a good…read moreplace to keep in mind for a stationary and shipping needs.

I've been going here for over a year, and I won't go anywhere else! The place is immaculate. Isaiah…read moreis both helpful and friendly. They take the stress out of having to make annoying returns, which is a huge plus if you do a lot of online purchasing. They accept FedEx, UPS, DHL and more! Definitely recommend! 5 star service.

This place is so clean that it makes you feel good to be there. Super friendly and helpful staff…read more You can get all your shipping needs done directly here and it's all reasonably priced. You can even get your fingerprints done! I highly recommend