Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

I use this shipping center frequently considering I'm not a business. The owner is always helpful…read more& will give me suggestions as to the best way to ship something. I've had a few things I needed packaged. Every single one has arrived intact.

The service sucks. What a bunch of incompetent, greedy pigs. They won't admit a mistake, even in…read morethe face of unassailable logic, receipts and incontrovertible evidence. 2 days ago, I went there to FAX an item to a company that still requires faxes. Although the price that they charge to send, the faxes is ridiculous, it's the only place in town that I could find that still has a FAX machine. I waited a while. The help that day was cordial but marginally helpful. Sending a fax isn't exactly rocket science, basically requiring a little more than dialing a phone so when they handed me the confirmation and the receipt after I paid them (silly ME) I took that to mean it was done correctly. They charged $13 to FAX 10 pages, 9 pages plus cover page. The confirmation said it was received but as everyone who knows anything about FAXes knows that "received" does not mean legible. As soon as I returned to my desk, the recipient called to inform me that the pages were illegible and the clarity was of insufficient quality. When I returned to the store two days later, with receipts in-hand and screenshots the recipient had sent me of the illegible FAXes, the younger, dark-haired bearded man at the cash register was about to issue me a refund, then the older, heavier dark-haired bearded male swooped in, claiming the FAX machine was "just checked". "Checked" by whom and for what purpose he was unable or unwilling to say and he refused to furnish any proof. He didn't even know or ask me what the problem was. How then could he be so certain it wasn't his store (or his employee's) fault? He tried to blame the multibillion dollar company I was sending the fax to. The 2nd individual (the one who was eavesdropping and swooped in to prevent the man at the cash register from issuing me the $13 refund) said they wouldn't issue a refund because in his superficial level of understanding , he believed "services were rendered." Confirmation means the transmission went thru not that it's sufficient quality or legible". I paid to have a fax sent, not to have a recipient receive 10 illegible pages of insufficient quality to be legally acceptable. UPS store didn't offer any other remedy (ie refaxing the documents) he refused to look at the screenshots of proof they were illegible and refused a refund. This store is poorly managed. The help has absolutely no authority to manage customer complaints. no matter how badly or how obviously they screw up, it's always "somebody else's fault". That's not how serious people do business. This UPS store must really be on the ropes to need my $13 that badly. Hang onto that $13, guys. Pissing off customers to keep your grubby fists hanging onto a couple of bucks... that'll really keep your doors open. I must've missed that chapter in business school. Another time I was sending a gift to a friend whose address I had been to many times. The man behind the counter, proceeded to argue in attempts to gaslight me that the address was "123 ___ circle", not "123 ___ boulevard". I stepped outside, called the intended recipient who confirmed what I already knew. I was right. The UPS stores computer was 100% wrong and the pedantic jerk who'd originally helped me was also wrong. "Boulevard" NOT "circle". BIG difference. I reentered the store and (lucky for me) by then a woman was behind the counter. I showed her the address on my phone, explained the unnecessary discrepancy I'd just had. She listened, clicked a few simple key strokes, overrode the erroneous address and printed out a correct mailing label. She was a competent, helpful employee with good listening and people skills, so of course, I never saw her there again. Again, in that case I paid for a service (having a specific item delivered to a specific person at a specific address) and the men in that store would rather argue w/ strangers at Christmastime & send it to a bogus address rather than just LISTEN to the customer, click "override" and admit he was wrong. Instead of conducting honest business and learning basic customer service, the bearded clones at this store would rather argue and cling to a few bucks like greedy trolls. Any time you go into a store 3x in a matter of months and ALL 3x customer service is abysmal-to-nonexistent it's a clear indication incompetence and failure are a feature, not a bug. It's not about money. It's about poor management, arbitrary decisions, lack of people skills and disrespect. If you still wish to trust these people with important documents and packages, good luck. Next time I'll use FedEx or USPS. If I ever need anything faxed, I'd BUY a fax machine and send it myself, hire a courier, even a carrier pigeon before I'd trust these incompetents. Look at their replies. 100% are attempts to lie, evade and deny responsibility. Poor management. Clearly they don't want to do better and believe customers should just accept that. NB: Awarded 1 star by default as Yelp! doesn't allow negative integers.

I went into post a birthday gift, the location was close to my church and so it was an easy pic…read more Service was terrific. The customer service rep was attentive, answered all of my questions, and gave suggestions. The box seem a little bit more expensive to post than if I went to the USPS, but it was Sunday and I didn't have any other options.

They deliver packages to wrong addresses. Lost package and the picture uploaded as proof of…read moredelivery doesn't match my house.

stopped in 10 minutes before closing. worker was so pleasant even after hours of being at work…read more very professional and courteous. glad to have this store in my town!

Abdul was absolutely amazing! We had over 20 items to return and it was close to closing time and…read morehe helped us in such a patient and kind manner and didn't make us feel stressed or rushed. He even helped take care of the other guests while still taking care of us to avoid a line buildup. He was amazing and this isn't my first visit and I totally recommend this location and the staff being so helpful!

Urgently needed to get some packages out this morning. Drove up at 8:20 AM hoping to be the first…read morein line. Store hours posted says it opens at 8:30 AM. 845 and there's still no one here, dark inside with the gate down. Had to go to another UPS location and was late for work.

Saw a bumper stick on one of their company cars that said "all lives splatter nobody cares about…read moreyour protest" and it showed a car running people down. This company doesn't support people's first amendment rights and makes light of murder. Will never use this service. Also the mailboxes are just hideous.

We were very pleased with the service received by the company, YOU'RE GOT MAIL, I saw the ad in All…read moreIsland Media, and there was a $25.00 Off Installation Coupon. The company has been in business for over 20 years. They were a few specials on the website...www.ygmailboxes.com. The deal was for a post, mailbox and installation. Spoke to Dianne, the owner, who was very personable, and knew her stuff. It was a matter of days and the truck arrived. Tom and his assistant Wayne got the job done. It wasn't easy to get the previous post out due to a huge amount of concrete. We are very pleased with the results. The house number will be arriving soon. Have no hesitation in hiring this company. I think you will be pleased.

This business may be better than I experienced in terms of the technical aspects of shipping items,…read morehowever, how do you own and run a business and you can't even muster a smile or a "hello" to greet your customer?? It's not that hard. It seemed like I was torturing him by needing to use his business. Weird. I'll definitely use a different shipping service the next time I need to ship something. Edit: is the business' response generated by AI? The reason I ask is because in my review I articulated exactly what I did not like about my experience in this store. I don't have anything further to email about. I prefer to patronize businesses that are appreciative of me choosing to spend my money there as evidenced by a friendly interaction bookended with a simple "hello" and "thank you". Period.

The owner of the UPS store was rude and unpleasant.  I tried asking a few questions about a…read moreservice, and he grew impatient and couldn't be bothered to help me. I prefer to patronize businesses that are appreciative of me choosing to spend my money at their store. It would have been simple for the owner to spend a minute to help with my questions  instead of being dismissive and curt. I will never do business with this UPS store location again, and recommend other potential customers to bring your business elsewhere.

I would give negative stars if possible. Absolute disgrace of a business and Pete the manager is…read morebeyond incompetent. He's an arrogant condescending idiot. They lost my package and then had the audacity to blame me. The only advice they could give is to call ups as they are not ups and do not work for them. Awful, awful, awful.

From the owner: The UPS Store Wyckoff offers in-store and online printing, document finishing, a mailbox for all of…read moreyour mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Wyckoff Shopping Center Across From Aldo's.

The hours posted don't mean anything. It's 421 pm but it closes at 430pm . The guy told 5 ppl at…read more415 -420 it's closed. The hours are falsely advertised. I met woman who had cane who traveled to ge there and was told at 415 it's closed on a Saturday. Just change the hours on the website so people wont be upset

They took advantage of my young employee by adding charges to my bill…read more When I asked them to explain the charges they told me to call corporate and then gave me the wrong number. Do not use this store on main street especially if you are a young person. AJ and Andy were the people at the store that i spoke to that refused to help me resolve this matter.

You need to give Chris a raise! He was extremely helpful, friendly and efficient. I wish my usps…read morehad employees like him. Thanks so much. Good vibes all around with him.

The only post office I've been in where every staff member is friendly, patient, and helpful. I…read morehonestly never know what I'm doing when I mail or ship packages, and they are always patient and explain everything. They definitely keep the line moving. I've never had to wait long here.