Courteous and reliable always Good location and…read moreaccommodating business hours. Fast shipping is appreciated

Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

Dropped a pre-paid FedEx package Tuesday at 4:30 PM. The kid behind the counter was eating Cheetos,…read moredidn't offer a receipt until I asked. By Thursday, no tracking updates...so I stopped in. Door was open, no staff in sight for five minutes. When someone finally appeared, I asked about my package. Turns out it had been sitting untouched on their floor since Tuesday. I took it back and brought it straight to FedEx. To his credit, the kid did ask for ID before handing it over. If you claim to be a shipping service, maybe try shipping. What a joke.

I visited this store for the first time this morning. I phoned ahead and the interaction was very…read morepleasant. I needed an odd size, large box for a return. They were very helpful and got the item packaged up in no time. It was a USPS return shipping which they handle as well. Will definitely give them more business in the future.

The woman at the counter was very helpful. she helped pack my boxes and ship my items without…read moreworry. will definitely be back.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

We have been going to The UPS Store on Valley Rd. in Wayne since it opened. The Owner and his Wife…read morehave always been helpful, and our packages got to their destination in a timely, safe manner. They also provide Notary Services, fax, confidential shredding, as well as packaging and shipping of items. We highly recommend the UPS Store in Wayne! - Diane & Joe Rothong

Basic UPS store. Easy drop off. The staff is very nice and very helpful here. Great for returns…read moreetc. Faster than other drop offs

A brand new UPS Store opened in Lincoln Park on 12/22, and I was genuinely glad to see it!…read more Like most of us, I need UPS for my Amazon returns, and until now, Lake Hiawatha or Wayne were the only nearby options. Having one right here is a big convenience. The store is located next to Dunkin' Donuts, between Dunkin' and the urgent care center. It's a new building, and this is the very first store at this location. I visited with three boxes. My Amazon returns were accepted without any issues. However, returns for another seller weren't integrated yet. The owner explained they're still setting things up and should be fully ready within a week. The store is spacious with ample parking, so access won't be a problem. They also offer secure package acceptance, which is definitely a plus. I am not sure about other services like passport photos yet, but since they're newly opened, I'm sure they'll be adding more services soon. Good luck to the team--welcome to Lincoln Park!

I cannot thank Theresa and Jen enough for their help today! They were so kind and patient and truly…read morewent above and beyond for me today when I was struggling to get a return label from Amazon. I highly recommend this store for your shipping needs.

Everytime I go in here there's always a smiling face at the counter with a warm welcome. A lot of…read morepeople use this location especially to return Amazon stuff, which I was there to do the same. Always clean & free of debris. They do ALOT of services that was not aware of besides shipping.

Poor customer service! Charges $2 for a small piece of tape (the length of my nail). Nickels and…read moredimes for everything. The owner is always looking grumpy and uptight. Communication and delivery is so poor. Avoid at all cost, this privately owned location does not deserve any business.

This location is the best! I've had to drop in a number of times for shipping, notary, returns and…read moreother needs and they're always the best. Super friendly, super helpful, and just a great experience everytime! 10/10 would highly recommend

Best location ever!! Excellent friendly customer service!!! Notary on site. No more running to the…read morebank then to overnight it. Everything you need!

I've never had a problem here...as long as I've had my things in order. I read the negative…read morereviews to date and they all seem to be about trying to do something and not getting the results expected. I've used this location several times and when my affairs were in order, things went smoothly. I don't give 5 stars because, to the point of some others, if you don't have your act fully together, you won't get a ton of help. I don't see it as a bad thing, but you have to go the extra mile for a 5.

I had a very frustrating experience during my recent Amazon return. There was a long line, and I…read morebrought in a fairly large item. The owner immediately told me, in a very abrupt and public way, that I needed a box, which felt unnecessary given the situation. I actually had a box with me, but it wasn't visible from his side of the counter. When I politely asked if I could use some tape, I was told I had to purchase it, again in a tone that felt more confrontational than helpful. The overall interaction lacked basic customer service and made the situation more stressful than it needed to be. The tape cost $8, what a ripoff. To make matters worse, the item weighed over 50 pounds, and while an older woman nearby struggled to handle it, there was no offer of assistance from the owner. Combined with ongoing issues like unreliable in-store WiFi, the experience left a very poor impression. I value efficiency and respectful service, and unfortunately, this visit did not meet those expectations. I hope management takes steps to improve both customer interaction and overall service quality.

Stay away!! The owner is nasty. I went to return from Amazon and the box was not taped closed, she…read morewanted to charge me for a 2 foot piece of tape to seal the box. I refused...I took it to the UPS store in caldwell and they taped it and sent it back with no issues at all. I will never walk in there again. Stay away!!!!!

From the owner: The UPS Store #7747 in Roseland offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Roseland Commons.