Courteous and reliable always Good location and…read moreaccommodating business hours. Fast shipping is appreciated

Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

Dropped a pre-paid FedEx package Tuesday at 4:30 PM. The kid behind the counter was eating Cheetos,…read moredidn't offer a receipt until I asked. By Thursday, no tracking updates...so I stopped in. Door was open, no staff in sight for five minutes. When someone finally appeared, I asked about my package. Turns out it had been sitting untouched on their floor since Tuesday. I took it back and brought it straight to FedEx. To his credit, the kid did ask for ID before handing it over. If you claim to be a shipping service, maybe try shipping. What a joke.

I visited this store for the first time this morning. I phoned ahead and the interaction was very…read morepleasant. I needed an odd size, large box for a return. They were very helpful and got the item packaged up in no time. It was a USPS return shipping which they handle as well. Will definitely give them more business in the future.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

Lovely staff, very accommodating, and the service was impressively fast. I was shipping a document…read moreinternationally, and the pricing was very reasonable. Their hours are also super convenient, making the whole experience hassle-free. Highly recommend!

Basic UPS store. Easy drop off. The staff is very nice and very helpful here. Great for returns…read moreetc. Faster than other drop offs

We had an abundance of last minute varying printing requests for our wedding and everything turned…read moreout amazing. Akshay and the entire staff were incredibly friendly, professional, and went ABOVE AND BEYOND to make our experience as painless as possible. Amazing service and I highly recommend. We look forward to using this store again!

Poor customer service! Charges $2 for a small piece of tape (the length of my nail). Nickels and…read moredimes for everything. The owner is always looking grumpy and uptight. Communication and delivery is so poor. Avoid at all cost, this privately owned location does not deserve any business.

Stopped there today 4/11/26 to drop off a pkg going back to Amazon . I was told by the mgr/…read moreproprietor that I needed to place the item in another covering since mine was in a clear see thru covering . I explained that this png was exactly how it was sent to me . He said it's ok for delivering to a home but for a return it needs to be in a more protective wrapping . I left and went directly to UPS store in Clifton in the Richfield shopping area . They took my pkg exactly the same as I presented to the owner at Main st . Little Falls . This was the third time this has happened to me where they wanted to sell me their wrappings . It's a scam so he makes more money . I'll never go back there .. to Main St Little Falls. The guy is a liar & scammer . Never will this happen again !

This location is the best! I've had to drop in a number of times for shipping, notary, returns and…read moreother needs and they're always the best. Super friendly, super helpful, and just a great experience everytime! 10/10 would highly recommend

The customer service there is abysmal. They close at 6:30, we arrived at their door at 6:29 to find…read morethe door locked. Both of the workers were behind the counter and looked up and shook their head 'no'. Basically saying to us F you. I can understand if we got there after hours, but this was prior to the hours posted online and on their door. Find another UPS store to give your business to as this one doesn't care nor do they honor the hours that they post.

I've never had a problem here...as long as I've had my things in order. I read the negative…read morereviews to date and they all seem to be about trying to do something and not getting the results expected. I've used this location several times and when my affairs were in order, things went smoothly. I don't give 5 stars because, to the point of some others, if you don't have your act fully together, you won't get a ton of help. I don't see it as a bad thing, but you have to go the extra mile for a 5.

I had a very frustrating experience during my recent Amazon return. There was a long line, and I…read morebrought in a fairly large item. The owner immediately told me, in a very abrupt and public way, that I needed a box, which felt unnecessary given the situation. I actually had a box with me, but it wasn't visible from his side of the counter. When I politely asked if I could use some tape, I was told I had to purchase it, again in a tone that felt more confrontational than helpful. The overall interaction lacked basic customer service and made the situation more stressful than it needed to be. The tape cost $8, what a ripoff. To make matters worse, the item weighed over 50 pounds, and while an older woman nearby struggled to handle it, there was no offer of assistance from the owner. Combined with ongoing issues like unreliable in-store WiFi, the experience left a very poor impression. I value efficiency and respectful service, and unfortunately, this visit did not meet those expectations. I hope management takes steps to improve both customer interaction and overall service quality.

Stay away!! The owner is nasty. I went to return from Amazon and the box was not taped closed, she…read morewanted to charge me for a 2 foot piece of tape to seal the box. I refused...I took it to the UPS store in caldwell and they taped it and sent it back with no issues at all. I will never walk in there again. Stay away!!!!!

From the owner: The UPS Store #7747 in Roseland offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Roseland Commons.