Recently I had to return an item that I purchased and the it had a UPS return shipping label…read more So I went to this location within the Roxbury Mall shopping area. Plenty of parking. The place has a sign it is under new ownership. It's clean and the staff was friendly as I approached the counter to drop off my box and quickly got attended to with good customer service and given a receipt for tracking. It appears to have all the services (boxes, packaging materials, copier for printing documents, design & print customized products, mailboxes, etc.) of a traditional UPS store, even though it is not huge. I was in and out in a few minutes!

Preface w/YES LISTEN TO MY 100% DISPUTED REVIEWS ON THESE THEFTS!!! I buy nearly everything as many…read moredo online for convenience, easy, pricing. Naturally, returns are a service that is now needed for online shopping. Amazon, and other carriers have worked out contracts that keep both sides thriving. Now, per this exact store since the newer ownership. It was a wonderful Asian family who had manned this store for awhile, ans was always so pleasant to my wife and/or myself when we came in. We never once had a problem that would of been on caused by this store. Sure, sometimes they were slow and it took longer than usual, but this is life and its not always moving as fast as we would or expect it too sometimes - take some deep breathes people, everyone has off days or plenty of unknown problems in their life that could be causing an "off day (i.e. slower than normal). Those to me should not be reviewed like people do, not fair. The store that is currently owned by the newer Indian folks (Please forgive me if Indian is not the correct name - absolutely no racial hatred or done on purpose at all. I love diversity ), that still operate as of this review April 1, 2026. I did not figure this out until I used some tech gadgets to see exactly where all of these random items I was returning to various stores (high,value electronics seem to be the constant) were disappearing to. Example: I returned a Samsung phone for a "trade-in" credit for an upgraded phone. This trade-in happened to be brand new in the factoey box and valued at $1,200.00 for the trade in price toward the different newer phone. Packed it all up, took pictures, it was fully sealed, sticker protection, etc. and brought to this store. The gentleman scans it in, I get a receipt and off I go. I wait for it to be delivered to Samsung and they get the trade-in and deny it and charge my card for $1,200.00 because the trade in device sent back was not the device I sent. They have videos shows its arrival like every other one, and it shows only the box I sent, which was now open and had some other phone in its place. It took me 8 months to finally get my money back. Well, this happens like 5 more times with other items and now I am looking like some kind of thief, and understandably so. I am not going to disclose how I finally figured out it was the new people at this store. I shared this information with all the parties involved at that point, and was cleared of any possible fraud or wrong doing on my behalf. I can't imagine how many other people they are doing this too. So, PLEASE SAVE YOURSELF HOURS OF HEADACHES, MONEY GETTING TIED UP UNTIL YOU CAN PROVE IT, AND SIMPLY TAKE IT ELSEWHERE! I don't have words for people like this.

First visit here to send out an package. Had a pre-paid return label to return equipment for…read moreoptimum (FYI: worse cable provider). The interior was clean and organized. The lady at the front counter clerk was friendly and quickly scanned in my package.

HORRIBLE SERVICE!! I was expecting a shipment for a client of mine which I was supposed to receive…read moreTuesday, it is Friday and I got no shipment because it was postponed because of the weather, even though it didn't snow today, and the roads are clear, along with my driveway. Amazon came here multiple times with no problem. I'm seeing my client Saturday which means he's not going to get his shipment and I'm going to have to make a special trip to bring it to him. Thanks FedEx

I am always treated with respect when I go to Lake Hopatcong Postnet. Great service. Very courteous…read moreand pleasant staff.

I have always had a good experience when I ship from PostNet. The staff is always helpful, and if I…read morehave any questions about how to ship, they help me to decide the best and most cost effective way. I also like the fact that I get my email confirmation practically immediately so the tracking information is available.

Look up the word "service" and you'll see this shop's owner's photo. He truly goes the extra mile…read morefor me every time I have to ship something. Recently, I shipped a heavy, large, car spare tire (Porsche 911 - big and valuable). He figured out how to package it in a way that didn't break the bank and still get the thing to Chicago intact. Fast, friendly and professional. A local gem. Recommended.

Unfriendly staff. The gentleman behind the desk could not be bothered to acknowledge me (yes, I…read moresaid hello and explained why I was there). He waved his fingers so I would push the package closer. I greeted him on my way out. No response. Apparently he is doing me a favor. Won't be back.

I come here often. They're friendly. They're honest. They do what they can to make things right…read morewhen they can. It's a UPS STORE. They do pretty good job compared to all the UPS stores I've been to in my life.

A single guy working inside, the racks of boxes to the right was impressive. The store is very…read moreclean, and the Amazon no-box return I had in hand was quick and efficient, once the person ahead of me was done with their damage return. Convenient and two entrances. Plus open on a Sunday, which was nice as not all UPS stores are.

Aaleyah took time to make sure everything was boxed up correctly. I couldn't have done this without…read moreher help! This place is wayyy better than anywhere else I've shipped from.

From the owner: Our shipping center is a one-stop destination for a diverse array of services, catering to the…read moreneeds of both individuals and businesses alike. What sets it apart is its comprehensive range of offerings combined with a focus on convenience, efficiency, and personalized service. Mailbox Rentals: Secure and reliable rentals for mail and packages, catering to both individuals and businesses. Shipping Services: Partnered with FedEx, UPS, and USPS, offering tailored domestic and international shipping options. Technology Consulting: Specializing in VoIP solutions, network optimization, and internet provision, ensuring seamless communication for businesses. Passport Photos: Hassle-free professional photos meeting official requirements, simplifying travel preparations. Retractable Banners: High-quality banners for trade shows, conferences, and promotions, tailored to business needs. Poster Size Prints: Exceptional quality prints for advertising and personal projects, utilizing cutting-edge technology. Public Notary Services: On-site notary services for legal document authentication, ensuring customer convenience and peace of mind.