I've returned packages at the Amazon Hub Locker in West Caldwell a few times so far…read more There are parking spots in front of the office entrance, and a ramp walkway in case you have a dolly or cart for large packages to lug there. The clerk will scan the QR code on your label and then take your package. If it's large, they may ask you to put the package on a metal shelf for them to carry to the back themselves.

Easy self service, parking spots always available, excellent location, and personnel have always…read morebeen helpful. The question remains: Is it still open, as I no longer have this as an option when returning stuff?

Went back today, late afternoon. Quiet, no lines. Doing a drop off, return. As a retail manager,…read moreI was impressed to see the guys cleaning up. Not hanging out. One fella was washing down the countertops with a spray bottle and paper towels, very fresh smelling. Again, I wish I had 10 guys like this. Well done. Thanks.

don't believe reviews over one year old. this business has new ownership and the people that work…read morethere are great! been using this store past 19 years and since the new ownership workers will help unload my vehicle outside and bring packages in. you don;t ever see service like that anywhere. old ownership was a waste of time nasty owner as he thought he was king of the mountain and did nothing. store was always a mess. been in there one or two times a week for past 6 months and i can say the workers in that store are fabulous and some of them were with past owner. also guess now for christmas i always take care of people that make my job easier and they are now going into my line up for gifts. a message to new owner keep them happy as they are making customers like me very happy. thank you herb

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

Lovely staff, very accommodating, and the service was impressively fast. I was shipping a document…read moreinternationally, and the pricing was very reasonable. Their hours are also super convenient, making the whole experience hassle-free. Highly recommend!

I had an absolutely horrific experience with this company. I was moving a small one bedroom…read moreapartment from FL to TX and was originally quoted around $2600 for the move. The sales person was intentionally vague with truck spacing details claiming to be able to offer low prices for the FULL inventory I provided. He also rushed over the inventory list on the phone claiming "it's ok if it's not completely accurate right now they are happy to make adjustments later". They certainly were happy to adjust by intentionally leaving off furniture I had listed and then upcharging me an additional $700 to add it back on a subsequent phone call. Upon pick up, the two movers video called the dispatch office to go through inventory which HAD NOT changed since the previous conversation with the company. The dispatch worker became rude, aggressive and immediately said I had more than what was intended and would not fit in the allotted space on the truck. He said I had the option to either abandon my move with no refund of the previous $1800 I had already paid or pay an additional $2000 for more truck space. When I was questioning how the estimate could be so off since I didn't have any more furniture than what they already had on their list (in fact their list continued to have errors including a book shelf and entertainment center that I did not have and even upon removing those mistakes there still apparently wasn't room) the dispatch worker became aggressive and said he had other jobs and no time to go over these specifics with me. I ended up abandoning my entire bed and my couch as well as a mirror in order to STILL pay an additional $1000 to fit my move. I had also been promised by the sales team half of a truck (ended up being about a fourth of the truck), that I could pay 50% on pick up and 50% on delivery and use a credit card and none of this was true. He completely lied in order to make a sale. I had to pay 70% of the increased price with a personal check on pick up and they wanted cash on delivery which I definitely did not have enough of on me at the time. The salesman also said that the movers would pack up furniture/mirror/TV (wrap, tape, etc) free of charge. I was then told by dispatch this was also a lie. Every single communication I had with this company told me different things and I was continuously charged more money while being treated like I was in the wrong. At one point the dispatch even said "you're not a mover so you wouldn't understand" when I simply asked for him to explain the additional $2000 worth of charges. Extremely rude customer service and sales that were criminal with what they offered compared to reality. I ended up paying over $1700 more than my initial estimate and had to move to a different state with no couch and bed. I feel as though they intentionally were vague and undershot the pricing from the start so they could walk in on pick up day and rack up the price so that I would be desperate to agree in order to get my belongings moved. I cannot express my frustration enough with this company and would NEVER RECOMMEND ANYONE to use them for a move in the future. The two movers themselves were the only silver lining in this horrible experience. They were friendly and treated my stuff with care and ultimately tried to work with us even when the other members of this company were adamant about ripping us off. At the end of the day this was by far the most frustrating and worst moving experience of my life. If I was financially able I would have told them to leave on pick up without taking anything but I would have been out nearly $2000. Other issues: arrived 11 days later than expected, Zero communication, No 24 hour notice after it was promised, driver called and said would be there in 20 mins after I made it clear I needed to bare minimum notice as I was starting a new job, Most days I would not get anyone on the phone and no call back or rude attitude when speaking w customer service and asking for updates, I had to reach out every single time no info was shared upfront even on the expected delivery day, at one point they gave me a fake phone number, Marked everything "SC" without telling us so we couldn't claim scratches at drop off, charged for every addition 100 ft they had to walk, Boxes damaged, Family had to change multiple flights to stay to help, Promised insurance form for my apt and never sent to me They are swindlers and criminals and know exactly how to victimize the vulnerable who have no other options. DO NOT GIVE THEM YOUR MONEY Companies: Moving mania and noble moving and storage Employees I interacted with: Debbie S and Lior A

This place is a scam.! They quote you one price then triple it once they have all of your…read moreprocessions and they steal from senior citizens. The owner of this company should be arrested. There's complaints about them all over social media by different customers. https://www.threads.com/@chrispbalderas/post/DMol-ZGR0Us?xmt=AQF0rF8hGPg-nelwyYsAF8sLVwnJCvxzQXgdGGjbUWH3OQ

How are you a FED EX Ship Center but refuse to take packages because they weigh 40 lbs? I pay FED…read moreEX to ship 20 to 50 packages a day. What kind of a business are you running? You are a shipping facility. ACT LIKE IT!!!!