The guys in the Bulk Mail Department are the most helpful people I have ever come across in any…read morepost office. Thank you, Azim and Dylan!

Understaffed but the staff is polite, helpful and responsive to customer needs. Have had no…read moreproblems with their service. It may have improved from times past.

Angi is so helpful & nice. This post office never has a wait. All the supplies you need are here…read moreand they have great selection of stamps.

Huge parking lot, not much traffic, and Trish was super helpful and friendly. Great customer…read moreservice!

I think we all have pretty low expectations for our experiences at the USPS. The thought of having…read moreto renew and apply for my families passports gave me anxiety. After visiting the Orange USPS and subsequently learning there that their system was "down", I opted for finding a new location to visit given the office in my town does not provide passport services. This Roseland post office is a small location with two windows. When I arrived for my 3pm appointment there was no line (the rep said they were busy with passport services during the day). The young lady at the counter assisted me with 3 renewals and 2 priority mail packages. These transactions went smoothly, without contention. She actually was quite friendly and professional, asking me to attest that statements in my application were accurate. The rep even made recommendations for the best rates to send my packages. She was even kind enough to multitask to assist other customers that came after me with smaller transaction while I completed my documents. The other male rep appeared to be friendly to other customers as well. Welp sorry, Roseland branch your secret is out, it was worth driving the 15 mins from Montclair to take care of my passport services. Simply put they did their job here. That is all we ask as customers.

"Charles" in Passport Services was not helpful. I had to (politely) correct him about information…read moreconnected to naturalization documents, per my conversations with different sources and research on sites, including the State Department's website. I also tried to counter another piece of information he claimed I needed to show him. My experience seems to follow others who have tried to obtain information from this office. I try to have respect for civil servants; this individual refused to listen to me.

Great people work at the Verona location. Every single person I've met behind the counter is…read morehelpful, friendly and courteous. Other than the loud banging door, it's a positive and easy experience. They're patient which is appreciated in this day and age.

The people that work here are so nice , patient and helpful. However, the parking is the worst…read more Not sure why the cafe next store is still allowed to block off two spots for pick up. Its a county road I wonder how that is ok? I'm sure the dog groomer would love her own blocked off spots for drop off and pick up too. Covid is still here but the pick up panic is over.

Employees left a sign saying "on break" during posted times they should be open. No time they left…read moreno time they'll be back. Just a sign on door saying on break. Tons of cars and people parking getting out of car walking inside just to see this. Why are both employees on break?? 11/12/24. 1:55 pm. 2:10 still nobody. I've seen over 20 people come and have to leave during posted time open. Again no time they will be back. Just "on break! Got in. Rashana was the employee who came opened door. She didn't say hi didn't respond to hi then she sat down on a chair while music was playing from her phone and helped everyone. Ridiculous!!

They gave me incorrect information. I asked a Cleo or servant how much to mail an envelope and I…read morehad the contents there to get the exact t price so I could mail it. She scanned the bar code on the back and I said I needed to mail all I had with me in the envelope I purchased. How will they know it was paid for. Her reply. "They'll scan the bat code. I questioned her again, "I have to mail all you see here. how will they know I paid for it?" They'll scan the back! Good thing I didn't take her word for it and made another trip to have her shrug her shoulders and walk away saying "no you only paid for the envelope!" This was a time sensitive envelope that would have hopefully been returned to me because of here negligence. When I went back the second time the other servant called her no less than ; times and she wouldn't come out from the back. When I came back the second time the same thing, called her several times before third person had to interrupt her from the back. She definitely has to be investigated for nonperformance on the job. If she was on lunch or break she is abusing her position and definitely getting paid too much. Maybe she would be better off on unemployment!

don't believe reviews over one year old. this business has new ownership and the people that work…read morethere are great! been using this store past 19 years and since the new ownership workers will help unload my vehicle outside and bring packages in. you don;t ever see service like that anywhere. old ownership was a waste of time nasty owner as he thought he was king of the mountain and did nothing. store was always a mess. been in there one or two times a week for past 6 months and i can say the workers in that store are fabulous and some of them were with past owner. also guess now for christmas i always take care of people that make my job easier and they are now going into my line up for gifts. a message to new owner keep them happy as they are making customers like me very happy. thank you herb

Went back today, late afternoon. Quiet, no lines. Doing a drop off, return. As a retail manager,…read moreI was impressed to see the guys cleaning up. Not hanging out. One fella was washing down the countertops with a spray bottle and paper towels, very fresh smelling. Again, I wish I had 10 guys like this. Well done. Thanks.

Had an amazing experience with Postmaster John Dial. I had trouble getting into my mailbox with my…read morekey. He was insanely kind and went above and beyond to my mailbox to help me!! Im new to cedar grove and am amazed at the service here.

The Cedar Grove post office is one of the best run ones around. During my most recent visit, the…read moreservice was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.

Vistied a few times in the past but the most recent visit was on October 12, 2024. Clean facility…read morewith staff that seems to know what they are doing. Feel confident to send out packages from here. Note the shorter weekend hours.

Hey everyone beware of the West Orange UPS store!!!! I am senior adult, a College Educated business…read moreowner and a 26 year resident of West Orange. As a Real Estate Agent, Contractor and the owner of a Plumbing company I often need Notary Services for my bids and goverment contracts. For years Jessica haa always provided professional friendly service. Now you have Dylan and his side kick the slim kid with the short dark haircut who is suppose to be the manager. These guys are the worst!!!! They pick and choose who they want to give a hard time! They are smug, rude and bad for the business. They will use whatever little limited powers they have to incovience you if they can!!! This used to be my primay UPS Store for years. Now I'm willing to pay a little more and drive a little further until the owner dose something about these guys. Share your experince. Maybe management will start to listen when it starts to affect the bottom line! P.S. I also used to be a NOTARY myself so why they continue to allow this conduct is mind boggling!

Great fast service as promised. No issues. Called scheduled and picked up within my time needs.read more

Quick and reliable service! Vinny was great to work with. Email communication was thorough.read more

I've returned packages at the Amazon Hub Locker in West Caldwell a few times so far…read more There are parking spots in front of the office entrance, and a ramp walkway in case you have a dolly or cart for large packages to lug there. The clerk will scan the QR code on your label and then take your package. If it's large, they may ask you to put the package on a metal shelf for them to carry to the back themselves.

Easy self service, parking spots always available, excellent location, and personnel have always…read morebeen helpful. The question remains: Is it still open, as I no longer have this as an option when returning stuff?