I love April and her staff. I have mailed numerous packages to my sons. April always gives me…read moreadvice on the best way to package things. She knows me and most of the people that come in. My route mail lady will wave if I'm outside. Such nice people, better than the people at other post offices in the area.

Had an amazing experience with Postmaster John Dial. I had trouble getting into my mailbox with my…read morekey. He was insanely kind and went above and beyond to my mailbox to help me!! Im new to cedar grove and am amazed at the service here.

I needed to ship company products back to an office, so I wanted a place that could take care of…read moreeverything. There is a small parking lot on site which is much more convenient than looking for street parking. The employee packaged up the electronics securely in a box. He told me it would cost extra, but better a professional do it than me if things were going to arrive in one piece. The price was reasonable, and he provided the tracking info and itemized receipt I needed. I didn't have to wait long and got done what I needed.

I should have written this a year ago, but better late than never. Starting under COVID, this…read morefacility no longer scans prepaid shipments when you bring them in. They say just leave it here and your photo is your receipt. Well, I returned an iPhone to Apple here and stupidly didn't take a photo. Apple never received it and since it was never scanned into the Fedex system, I was out over $800. From now on, smaller items go into the Fedex dropbox a little bit further South down (and on the other side of ) Valley. For larger items, I bite the bullet and go to Kinko's in Clifton. When possible, I ship at the UPS Store. I am not accusing the staff of taking my phone. Someone else could have bene dropping off something, recognized what was in there, and pocketed it. I don't see how Apple can't block the IMEI or serial number as stolen, but they didn't. In any case, I am out $800 because I couldn't prove I dropped it off and until I hear from Fedex that a photograph is sufficient proof or Montclair Shipping Plus changes its policy to "scan when asked," I will not be dropping off anything at this center and I strongly discourage anybody else from doing the same.

Amazing quality of work done! They printed all the books we needed. For a reasonable price. And the…read morestaff was so kind and helpful.

Patrick in the printing and services area is SO helpful. Highly recommend and will continue to be a…read morecustomer because of him!

Vistied a few times in the past but the most recent visit was on October 12, 2024. Clean facility…read morewith staff that seems to know what they are doing. Feel confident to send out packages from here. Note the shorter weekend hours.

Hey everyone beware of the West Orange UPS store!!!! I am senior adult, a College Educated business…read moreowner and a 26 year resident of West Orange. As a Real Estate Agent, Contractor and the owner of a Plumbing company I often need Notary Services for my bids and goverment contracts. For years Jessica haa always provided professional friendly service. Now you have Dylan and his side kick the slim kid with the short dark haircut who is suppose to be the manager. These guys are the worst!!!! They pick and choose who they want to give a hard time! They are smug, rude and bad for the business. They will use whatever little limited powers they have to incovience you if they can!!! This used to be my primay UPS Store for years. Now I'm willing to pay a little more and drive a little further until the owner dose something about these guys. Share your experince. Maybe management will start to listen when it starts to affect the bottom line! P.S. I also used to be a NOTARY myself so why they continue to allow this conduct is mind boggling!

Poor customer service! Charges $2 for a small piece of tape (the length of my nail). Nickels and…read moredimes for everything. The owner is always looking grumpy and uptight. Communication and delivery is so poor. Avoid at all cost, this privately owned location does not deserve any business.

Stopped there today 4/11/26 to drop off a pkg going back to Amazon . I was told by the mgr/…read moreproprietor that I needed to place the item in another covering since mine was in a clear see thru covering . I explained that this png was exactly how it was sent to me . He said it's ok for delivering to a home but for a return it needs to be in a more protective wrapping . I left and went directly to UPS store in Clifton in the Richfield shopping area . They took my pkg exactly the same as I presented to the owner at Main st . Little Falls . This was the third time this has happened to me where they wanted to sell me their wrappings . It's a scam so he makes more money . I'll never go back there .. to Main St Little Falls. The guy is a liar & scammer . Never will this happen again !

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

The woman at the counter was very helpful. she helped pack my boxes and ship my items without…read moreworry. will definitely be back.

Needed to drop off a few returns at the UPS store and this is the closest one to me…read more The location is a super small storefront in Montclair but they get the job done. Fayez was the associate behind the counter who processed my returns and did so in an efficient manner. I had a few questions which he answered and I was on my way. I will definitely be back should I have any future UPS returns or shipping to do.

Never have a good experience. Always try to charge you an absorbent amount for shipping boxes even…read morewhen your items are sealed in boxes that they arrived to you in. Staff hastily told me I can go somewhere else, very rude.

I've returned packages at the Amazon Hub Locker in West Caldwell a few times so far…read more There are parking spots in front of the office entrance, and a ramp walkway in case you have a dolly or cart for large packages to lug there. The clerk will scan the QR code on your label and then take your package. If it's large, they may ask you to put the package on a metal shelf for them to carry to the back themselves.

Easy self service, parking spots always available, excellent location, and personnel have always…read morebeen helpful. The question remains: Is it still open, as I no longer have this as an option when returning stuff?

Courteous and reliable always Good location and…read moreaccommodating business hours. Fast shipping is appreciated

Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

Super friendly and efficient here. Charlie the store manager was great. I have been very impressed…read morewith FedEx's recently. They are top tier, have employees that make it diligent work when service is requested, and overall great value.

Needed to stop in to drop off a return to the TikTok Shop and the service was speedy which is what…read moreI wanted and needed.