I needed to ship company products back to an office, so I wanted a place that could take care of…read moreeverything. There is a small parking lot on site which is much more convenient than looking for street parking. The employee packaged up the electronics securely in a box. He told me it would cost extra, but better a professional do it than me if things were going to arrive in one piece. The price was reasonable, and he provided the tracking info and itemized receipt I needed. I didn't have to wait long and got done what I needed.

I have been carting around Christmas gifts for almost a week waiting to find time to pack them all…read moreand ship. I asked someone in a store in Montclair where to go and they directed me here. I needed boxes, labels, shipping, etc. I was in and out in under 10 minutes with a huge load off my shoulders. They were pleasant and efficient and the shipping was reasonably priced.

Amazing quality of work done! They printed all the books we needed. For a reasonable price. And the…read morestaff was so kind and helpful.

Patrick in the printing and services area is SO helpful. Highly recommend and will continue to be a…read morecustomer because of him!

Vistied a few times in the past but the most recent visit was on October 12, 2024. Clean facility…read morewith staff that seems to know what they are doing. Feel confident to send out packages from here. Note the shorter weekend hours.

Hey everyone beware of the West Orange UPS store!!!! I am senior adult, a College Educated business…read moreowner and a 26 year resident of West Orange. As a Real Estate Agent, Contractor and the owner of a Plumbing company I often need Notary Services for my bids and goverment contracts. For years Jessica haa always provided professional friendly service. Now you have Dylan and his side kick the slim kid with the short dark haircut who is suppose to be the manager. These guys are the worst!!!! They pick and choose who they want to give a hard time! They are smug, rude and bad for the business. They will use whatever little limited powers they have to incovience you if they can!!! This used to be my primay UPS Store for years. Now I'm willing to pay a little more and drive a little further until the owner dose something about these guys. Share your experince. Maybe management will start to listen when it starts to affect the bottom line! P.S. I also used to be a NOTARY myself so why they continue to allow this conduct is mind boggling!

Everytime I go in here there's always a smiling face at the counter with a warm welcome. A lot of…read morepeople use this location especially to return Amazon stuff, which I was there to do the same. Always clean & free of debris. They do ALOT of services that was not aware of besides shipping.

Poor customer service! Charges $2 for a small piece of tape (the length of my nail). Nickels and…read moredimes for everything. The owner is always looking grumpy and uptight. Communication and delivery is so poor. Avoid at all cost, this privately owned location does not deserve any business.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

Lovely staff, very accommodating, and the service was impressively fast. I was shipping a document…read moreinternationally, and the pricing was very reasonable. Their hours are also super convenient, making the whole experience hassle-free. Highly recommend!

I honestly don't get why the rating here is so low. A lot of the negative reviews seem pretty old,…read moreso maybe they're from prior management. My experiences have been nothing but positive. I've done simple drop-offs (fast, seamless, receipt right away) and also had items boxed and shipped. The staff was friendly, helpful, and the overall vibe was great.

Needed to drop off a few returns at the UPS store and this is the closest one to me…read more The location is a super small storefront in Montclair but they get the job done. Fayez was the associate behind the counter who processed my returns and did so in an efficient manner. I had a few questions which he answered and I was on my way. I will definitely be back should I have any future UPS returns or shipping to do.

I've returned packages at the Amazon Hub Locker in West Caldwell a few times so far…read more There are parking spots in front of the office entrance, and a ramp walkway in case you have a dolly or cart for large packages to lug there. The clerk will scan the QR code on your label and then take your package. If it's large, they may ask you to put the package on a metal shelf for them to carry to the back themselves.

Easy self service, parking spots always available, excellent location, and personnel have always…read morebeen helpful. The question remains: Is it still open, as I no longer have this as an option when returning stuff?

Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

I use this shipping center frequently considering I'm not a business. The owner is always helpful…read more& will give me suggestions as to the best way to ship something. I've had a few things I needed packaged. Every single one has arrived intact.

Super friendly and efficient here. Charlie the store manager was great. I have been very impressed…read morewith FedEx's recently. They are top tier, have employees that make it diligent work when service is requested, and overall great value.

Needed to stop in to drop off a return to the TikTok Shop and the service was speedy which is what…read moreI wanted and needed.

So appreciative for Ned who went above and beyond to ensure my package was ship staying past…read moreclosing to correct the system error. While he didn't need to I recommend his services to anyone who needs to send a package safely.

Unbelievably disappointed in Fedex customer service and usability…read more I'm not typically one to leave a poor review, but after the multiple poor experiences I've had.. I feel I'd be doing injustice to others if I didn't. As a business owner I have very little time for shenanigans. I work with clients in the mental health niche and trust is a very important part of our relationship with each other. When the shipping provider I put my trust in, not only fails to keep their word, but makes it nearly impossible to send and receive products in a timely and reliable manner, I have no other option but to recommend ANY other service provider. This year alone I will send over 1,000 4 pound packages and 10,000 letters. Next year, my projections on that number will more than triple. I would have like to have someone I could rely on to help me service my clients. UPS has given me a much better experience since I've made the switch. I highly recommend putting your trust in them. Their customer service it outstanding and they always deliver on time and with a smile. 10/10 for UPS.