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Wayne, NJ

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US Post Office

3.3 (3 reviews)
Closed • 8:30 am - 5:00 pm

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US Post Office

US Post Office

(4 reviews)

As of recent years, I have my mail forwarded to me during the winter. I pay the premium charges…read morewhich are ridiculously high. Since the charges are what they are one would expect the service to be stellar. IT ISN"T. I started the forwarding two days before I left town. The next day the mail was held and the second day it was delivered to my home. I called the post office and after trying for 15 minutes Donna finally picked up the phone, I told her my frustration and she promised me that it would be taken care of. I thought it was but then yet again the mail was delivered instead of being forwarded, I called the number for approx 20 minutes having the phone ring 20 times per call totalling 8 times. NO ONE ever picked up the phone. No wonder people find the postal service so frustrating. If I didn't have to use the service I wouldn't.

Been at the same address since 1963 and never once had a issue. Well let me tell you something…read more Lazy, complaining, idc kinda attitude. I'm going to say that being a mail carrier has challenges. Rain, sleet, snow, hot sun but hey, I work in it tooooooo. Listen up you soft humans. Get it together. It's part of your job. Yup. You have to deliver the mail. You signed up for it so do it. Our carrier of 15 years was pleasant and kind. We helped him as he helped us. This new carrier is nothing but a damn complainer with threats of not going to deliver our mail And we can go pick it up. Your truck is too close to the box. Ok so we loved it. Relax and do your job. The difference from workers then and now is a big issue. Services go down prices go up. Lazy lazy lazy

The UPS Store

The UPS Store

(27 reviews)

I've never had a problem here...as long as I've had my things in order. I read the negative…read morereviews to date and they all seem to be about trying to do something and not getting the results expected. I've used this location several times and when my affairs were in order, things went smoothly. I don't give 5 stars because, to the point of some others, if you don't have your act fully together, you won't get a ton of help. I don't see it as a bad thing, but you have to go the extra mile for a 5.

I had a very frustrating experience during my recent Amazon return. There was a long line, and I…read morebrought in a fairly large item. The owner immediately told me, in a very abrupt and public way, that I needed a box, which felt unnecessary given the situation. I actually had a box with me, but it wasn't visible from his side of the counter. When I politely asked if I could use some tape, I was told I had to purchase it, again in a tone that felt more confrontational than helpful. The overall interaction lacked basic customer service and made the situation more stressful than it needed to be. The tape cost $8, what a ripoff. To make matters worse, the item weighed over 50 pounds, and while an older woman nearby struggled to handle it, there was no offer of assistance from the owner. Combined with ongoing issues like unreliable in-store WiFi, the experience left a very poor impression. I value efficiency and respectful service, and unfortunately, this visit did not meet those expectations. I hope management takes steps to improve both customer interaction and overall service quality.

US Post Office - postoffices - Updated November 2026

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