College Point's Super Post Office. I love these folks! They're friendly, professional and…read moreefficient and, totally unlike my Mom's facility in Prince Georges County, MD, very responsive. Mark (the Manager) and Mike (Assistant Mgr.) immediately resolved a priority mail delivery issue that I had with my Mom's P.O. that had been dragging on for weeks. Mark said to me, "the customer's always right." It's because of individuals like him and his staff that I support my local post office and terrific mail carriers. They go out of their way to be helpful. Thanks again!

I overnighted my son's test results discs from NY Presbyterian Hospital to a surgeon at St Francis…read morehospital. The package wound up in Pennsylvania where it sat for 5 days. Today it arrived in Roslyn and I had to pick it up. The clerks at the post office called me a liar when I said they were sitting in Pa for 5 days and the manager refused to talk to me. I had the tracking info.

Slow and unbothered by a long growing line. one perso behind the glass. Very frustrating.read more

My package was dropped off at this office WEEKS AGO and hasn't received ONE UPDATE!! I filed a lost…read morepackage search claim and it was CANCELLED and I was told to call this location as apparently it was left here and hasn't left the location since the drop off?? Now I've been calling them for hours as this package is very important and they have not answered or cooperated once, also apparently this is a regular experience for this location so DO NOT go here for your own sake

This has been my neighborhood post office for more than 10 years that I've lived here and the…read moreladies who work at the front are some of the loveliest people I've ever met. Considering the amount of people and issues they encounter daily, I've never once seen them being disrespectful or rude to any customers. Bless them. Anytime I had to ask some questions, they always tried their best to help. This is a small post office, shipping supplies are typically in stock. If you're looking for something that's run out just ask the front. Lines as you can imagine goes up and down based on the time. Morning, Noon and before 5 are the busiest. Parking is convenient. There's (I think metered)street parking out front but there's also a huge parking lot in the back.

Had multiple packages lost by this post office. Filed a complaint online. They all had the same…read moreresults. Postmaster tries to find it. Carrier doesn;t remember delivering package. Package is lost and a sorry email is sent to you. If you file an insurance claim, they always deny it because the tracking says "delivered". It's a scam.

The most shit business of all time, stole my package, and then ignored the phone and didn't update…read moreany sort of tracking to me. DO NOT use this location

Only one person in there at all times; horrible customer service. Super long wait times, nasty…read moreagents. They do not answer the phone, it rings and then you just get disconnected. Awful.

They literally have a person that steals mail packages from within and the manager/supervisor with…read moredreads does not do anything about it. He does not reprimand the mail person working the route at all. Each time he says he will get to bottom of it all it ends up becoming a useless apology knowing damn sure he's not going to do anything. So instances of 'notice left' or 'delivered' is all made up ...some of the staff there are scammers but he would rather service them than figure out why does this keep happening and ensuring the delivery of packages to the people

Great people and kind I got lucky and got there fast so the line wasn't really long but overall…read morereally good!!

I'm not sure how on God's green Earth this place received anything besides a one star review. If…read morethis office was not walking distance from my home as I'm without a vehicle I would never return. Now I'm here again and a customer has lost 3 of his checks through this location. ALWAYS some nonsense in this location. Now we have a line that takes up the entire location however only ONE window is open to customers. Then when I ask if we can get the line moving since no one was taking any customers, she then gets the nerve to start an argument with a customer saying " I don't even have to start working, I can leave and is helping me out" I told her speak when spoken to

Yesterday, I witnessed something at the post office that deeply disturbed me -- something I never…read morethought I'd experience firsthand in this country. A couple was trying to get a U.S. passport for their newborn. They couldn't speak English. Instead of receiving support, they were met with hostility. The passport clerk a woman of color herself was dismissive, rude, and outright refused to help them or ask a Spanish-speaking colleague (who was also a supervisor) to assist. Thankfully, an angel, a stranger stepped in to translate. But even then, the employee made it clear she was annoyed that someone was helping. She voiced it out loud. Where is the basic human decency? Where is the empathy? This country was built by immigrants. Its strength is in its diversity. English is not the "official" language of the United States because we are not defined by one language, but by our shared humanity. And to the USPS an agency that relies on public funding and is under constant political threat your frontline service should reflect the very people who keep you alive. That family deserved respect. That translator deserved gratitude. We all deserve better. Do better!!

Was impressed with how quick the line went. Didn't have to wait very long. Recommend this post…read moreoffice.

Diana was amazingly helpful when I came asking for help finding the best way to send in my passport…read morerenewal application. She not only advised me on which service to use to ship my items with, but also went above and beyond in making sure I had everything correct and completed before I mailed it in. I was also impressed with how the post office thought to set up a desk by the door earlier this year to expedite the service. I was even able to make my payment there, and quickly at that. I see this as a sign for good things to come as the USPS continues to modernize and improve their service!

I have been to a lot of UPS stores in the past but nothing can beat this one. This review is based…read moreon multiple times that I have been here. I had come to ship some time sensitive documents going to immigration. The service was excellent, workers are very polite and customer friendly and sometimes go out of their way to make sure you're satisfied. They showed me all my options for next day service and my documents got there right on time. The other time I was here I wanted to ship a PS4 to Atlanta but I didn't have any box or packaging with me, but they assured they will take care of it since it was a fragile item. I had asked the receiver to send me pictures of the package and the item once it gets delivered and when he did I was surprised how amazingly the packaging had been done. These guys are professionals when it comes to packing. I will always comes back here for all my shipping and packing needs.

This UPS Store is shady and untrustworthy. They charge a $20 fee just to use their address for…read morepackage pickup, even though they're listed as an official UPS pickup location. When Apple shipped my iPhone here, they told me I had to pay the $20 fee. I refused and asked them to return it to the sender. After they realized it was an iPhone, the package mysteriously disappeared and was never returned, according to the tracking number. I later read other reviews with similar complaints, especially about valuable shipments going missing. Do yourself a favor and avoid this location at all costs. These people are crooks, and you risk losing your package entirely. They also charge 5$ to print out a shipping label, which is just one sheet of regular copy paper.