This has been my neighborhood post office for more than 10 years that I've lived here and the…read moreladies who work at the front are some of the loveliest people I've ever met. Considering the amount of people and issues they encounter daily, I've never once seen them being disrespectful or rude to any customers. Bless them. Anytime I had to ask some questions, they always tried their best to help. This is a small post office, shipping supplies are typically in stock. If you're looking for something that's run out just ask the front. Lines as you can imagine goes up and down based on the time. Morning, Noon and before 5 are the busiest. Parking is convenient. There's (I think metered)street parking out front but there's also a huge parking lot in the back.

Had multiple packages lost by this post office. Filed a complaint online. They all had the same…read moreresults. Postmaster tries to find it. Carrier doesn;t remember delivering package. Package is lost and a sorry email is sent to you. If you file an insurance claim, they always deny it because the tracking says "delivered". It's a scam.

Went smooth very efficient. Clerks were amazing . Helped me…read morepurchase boxes The crew was very friendly, knowledgeable.

Terrible service. I have Chinese friends and the people who work there are awful. The treatment is…read moreterrible. I missed my passport appointment thinking the Chinese community would be different, and I had a very bad experience. That's why I'll stop ordering Chinese rice for a long time. They were very rude and treated me very badly; it was awful. Someone has to stop them.

Although this post office in Bay Terrace is closer to me, I now go to the post office in Whitestone…read morebecause the customer service is better there. There's one particular employee at this post office that's extremely rude and condescending to customers. She emanates passive aggressive "I hate my job" energy and ends up taking out her frustration on customers. Most post offices staff will accept mail at the window, but this one employee asks customers to walk back towards the entrance and utilize the mail slot. I'm mailing out a package and letters, just accept my mail! Like other reviewers have mentioned, I've also observed this employee go to the back room to text on her phone while her poor co-worker has to pick up the slack! The condition of the post office is also very messy and it could use a sweeping (see photo).

This post office is the WORST I have ever been to in my 60+ years, avoid at all costs. The customer…read moreservice people are awful. This is my third negative review about it and I really hope something is done before the Christmas rush for 2025. If I could give zero stars, I would.

The most shit business of all time, stole my package, and then ignored the phone and didn't update…read moreany sort of tracking to me. DO NOT use this location

Only one person in there at all times; horrible customer service. Super long wait times, nasty…read moreagents. They do not answer the phone, it rings and then you just get disconnected. Awful.

Was impressed with how quick the line went. Didn't have to wait very long. Recommend this post…read moreoffice.

Diana was amazingly helpful when I came asking for help finding the best way to send in my passport…read morerenewal application. She not only advised me on which service to use to ship my items with, but also went above and beyond in making sure I had everything correct and completed before I mailed it in. I was also impressed with how the post office thought to set up a desk by the door earlier this year to expedite the service. I was even able to make my payment there, and quickly at that. I see this as a sign for good things to come as the USPS continues to modernize and improve their service!

College Point's Super Post Office. I love these folks! They're friendly, professional and…read moreefficient and, totally unlike my Mom's facility in Prince Georges County, MD, very responsive. Mark (the Manager) and Mike (Assistant Mgr.) immediately resolved a priority mail delivery issue that I had with my Mom's P.O. that had been dragging on for weeks. Mark said to me, "the customer's always right." It's because of individuals like him and his staff that I support my local post office and terrific mail carriers. They go out of their way to be helpful. Thanks again!

I overnighted my son's test results discs from NY Presbyterian Hospital to a surgeon at St Francis…read morehospital. The package wound up in Pennsylvania where it sat for 5 days. Today it arrived in Roslyn and I had to pick it up. The clerks at the post office called me a liar when I said they were sitting in Pa for 5 days and the manager refused to talk to me. I had the tracking info.

This is my go to post office if I need to send things out. There are never any lines, and the…read morestaff, although, not the friendliest, isn't rude. I'm not trying to best friends them so it's not an issue for me. Parking is pretty decent around the area as well. I've never had any issues. I'm in and out, usually in about 10mins. Although, the weekend's weight time is significantly longer. Not sure who Mei is, so I can't speak on that.

Service here is the worst I've experienced this Indian woman gave me a attitude and told me to get…read moreall types of stuff to prove my identification and made me go home 3 times which wasted a lot of time of mine and I had a lot of different stuff to do. Every time I go there it always works with the other workers but when she's helping me, let's put aside the attitude but she's slow too, like I understand that maybe your in a bad mood but don't give me the attitude you got at home. You're working in a post office that requires you to have good customer service but not only every time that I go there you give me an attitude but you're also raciest to Chinese people? When I go in and see people that are not Chinese you're always so nice and smiles at them but when it comes up to me you act like a whole different person. DONT EVER COME TO THIS POST OFFICE CUSTOMER SERVICE IS THE WORST IVE EVER SEEN IN MY ENTIRE LIFE!!!

Very horrible customer service especially from the older Asian guy who's very rude and super…read moreunhelpful. It seems like he's doing you a huge favor by doing the job he supposed to. If you can avoid this location do it by all means. Also this place mid day is a hit or miss. There's only 1 person working any they take lunch anywhere between 12-2PM each day and during their lunch hour the office stays closed so avoid coming in during those hours unless you want to wait outside until they're done. Also they keep their packages in the huge postal carts which are outside the window unsecured meaning anyone can Just walk up and take the packages and leave.

Great, quick service! In and out. Run a small business, and this post office handles all my…read morepackages.