I rarely go to the USPS anymore as most services can be done online or by other methods but today I…read morehad to visit the local post office in East Elmhurst and lucky me , no lines , no grumpy attitude bad window clerk , no problem at all . Had to make a postal money order and send my documents and money order next day air and to my surprise, the lady window clerk told me to come right back to her window without getting back on line . Postal fees have gone up quite a bit the last few years but my envelope got to the destination the very next day and that's what matters . 3.5 stars for the local USPS in East Elmhurst.

They literally have a person that steals mail packages from within and the manager/supervisor with…read moredreads does not do anything about it. He does not reprimand the mail person working the route at all. Each time he says he will get to bottom of it all it ends up becoming a useless apology knowing damn sure he's not going to do anything. So instances of 'notice left' or 'delivered' is all made up ...some of the staff there are scammers but he would rather service them than figure out why does this keep happening and ensuring the delivery of packages to the people

Worst post office I've ever visited. Severely understaffed, passport service is terrible,…read morepoor/contradictory communication, and most of the clerks are rude.

The best service that this post office offers are the self-service kiosks that enable productive…read moreexperiences with no staff engagement whatsoever.

I will never use this post office again. I mailed a check using the blue box out front. The mail…read morewas white washed and deposited multiple times to different names and bank accounts. I now have to deal with the hassle of shutting down my accounts. I wouldn't be surprised if this an inside job.

Usups is good when they can put small packages in the mailbox. When they don't along with Big…read morepackages they leave it in front of the mailbox and apartment walk ups do not have lobbies. there is just the front door, mail area (you know stand up shower size space) and then the door that is access to the apartments and you need access for that(buzzers are in the mail area for entry). So instead of bringing the package up to the correct floor or at least the second floor and not on the ground floor we wouldn't be getting our packages stolen. Yes sadly and originally you are not obligated to so but, it would be nice if the whole company understood that to do a splendid job( said by all your customers)and would be appreciated if as said to bring the packages upstairs instead if having to worry if the package was stolen or not after delievery. My package was small an ornament was in it and it was returned a couple of times to you guys and never arrived officially. I had to get a refund from etsy. This easily could have gone into the mailbox. I have pillows coming too and idk if they will be abandoned because one of the delivery guys may leave it in the mail area or downstairs where it can be easily taken and that's not a job well done.

I am a clothing reseller , and the USPS is my best friend since it is 2 blocks away from…read moreme...letting me offer my customers super fast shipping date service in my opinion. Why i am giving this a 1 star now is due to , none of the clerks are not taking my packages because they say it says "Amazon Prime" and they will not take and sit there and argue with you like if your stupid and don't know what your doing. When i started reselling , they took my packages saying Amazon Prime with no absolute problem...now they want to say it's a huge deal and they CANNOT take it...but if you go to any other USPS in the city and go up to the clerk with your package in a Amazon Prime mailer because you probably couldn't find a normal plain box , they wouldn't even say anything about the Amazon Logo and just take it. I swear bro these Indian clerks at this location are just lazy pieces of shit and don't want to do their work.

After reading the past posts that others have left, I think it's important to take time to give…read morecredit where it's do. For the past year that I've been going to this post office, it's been the same two women working every day of the week every Sunday. They're very much overworked and underpaid. Not to excuse what others have experienced, but imagine having a customer facing role, working a six-day work week with regular opportunitlies to have vacation time. The post office FINALLY hired a few additional folks. So perhaps now that everyone gets to take vacation, they can be more happy workers!

A post office that is closed during the middle of the week at 2 PM? what is the point?read more

The reviews are correct: rude, unhelpful, and slow moving. I spent an hour trying to mail two…read morepackages only for the woman to reject one and not tell me why. She was curt with customers and everyone inside was unbelievably frustrated. The line was out the door the entire time I was there.

This post office is always a shitshow. Though not as bad as some of the ones I have experienced in…read morethe Bronx. There is always a huge line and only a few windows open. The line to pick up packages can be very chaotic with no system whatsoever in place. It's come to the point where I would get Amazon packages sent to the locker at the 711 instead of to my address and risking it being sent through the post office and then having to go pick it up. One thing that is really not the post office fault is that there are a lot of people sending packages overseas so it's a bit more time consuming to process. I wish they would have express counter for package drop offs like UPS and Fedex has. I'm sure there are a lot of people who just want to drop off a prepaid package and end up in line as the people who need more service.

Another update in regards to my stolen package- Long story…read moreshort, I had a package earlier this year that was supposedly "misdelivered" by my local USPS driver. Our building's security footage proves he was never around at the time of the incident, nor was any package ever left. I was also able to check with all of our neighbors and they didn't receive it either. So one way or another, this driver falsified a gps scan. Even before this incident, he has had a bad reputation of repeatedly losing our building's key (conveniently right around the same time mail goes "missing") and destroying our packages. Management here has been told about these issues time and time again. They don't give a damn. All that to say, I just received an email from USPS claiming they're now closing my missing package request. This happened earlier this year and now all of a sudden, they're refusing to even keep that open? I'm pissed. First they cover up this guys blatant felony, lie about sending a carrier to pick up this supposedly 'misdelivered' package and now I'm getting punished for exposing this? I can't stand this post office or anything it represents. I'm warning you, don't trust them. There's a real criminal side to this place and they are not being held accountable.

Now, I finally understand why there're such low reviews (1-2 stars) for this post office location…read morein Flushing. I am here typing up this review as I'm standing in line to buy some forever stamps. I appreciate the fact that it opens until 8pm during most days unlike other locations nearby or in the city. Space wise is kind of decent sized. Looks clean inside but you can see that everywhere is old with age. The ceiling, walls, railings, and especially the architecture from its outer appearance. The task of buying stamps is literally supposed to just take under 3 minutes. There isn't a long line either. It's not even during rush hours or on the weekends. Ends up taking 25 minutes instead in total. By the time I've finished writing up this review, I am still not up at the counter yet. Definitely a slow process imo as a comparison to the speed of how some staff are working. No one is impolite though. Just slow...... They separate different services among two lines. Line 1 is mainly for buying stamps and shipping supplies. Line 2 is for general mailing like packages and letters. That's not entirely true as you can still buy stamps on Line 1. Line 2 has 5-6 counters while Line 1 only has one. Lastly, customers can also apply for a US Passport here.

Went smooth very efficient. Clerks were amazing . Helped me…read morepurchase boxes The crew was very friendly, knowledgeable.

I've used this post office for years until recently letters taking more than 3 days to get any…read morewhere in New York a cross country taking two weeks . They were helpful when a package said it arrived a they called me to confirm as the mail person gave it to me the next day.

Literally the most difficult post office I have ever lived next to. I always get notifications that…read morethey attempted delivery and left a notice. I have a door man.... They don't actually attempt delivery and so they never actually ever leave a notice. I have to always go there and pick up packages because of this. They also close early all the time. Either update your hours on Google or close when you're supposed to close!!! Please either actually attempt delivery or just say it's available for pick up. I hate how I am pretty much lied to by this location.

The post office lacks good customer service. Plus they take over one hour lunch break. I arrived at…read more1:25pm and they said they are closed until 2:45pm for lunch. This makes no sense. Additionally, I have visited to have my mail forwarded and I filled out the necessary forms. The female worker did not tell me anything, I had to ask her what to expect, do I get a receipt, etc.

Very horrible customer service especially from the older Asian guy who's very rude and super…read moreunhelpful. It seems like he's doing you a huge favor by doing the job he supposed to. If you can avoid this location do it by all means. Also this place mid day is a hit or miss. There's only 1 person working any they take lunch anywhere between 12-2PM each day and during their lunch hour the office stays closed so avoid coming in during those hours unless you want to wait outside until they're done. Also they keep their packages in the huge postal carts which are outside the window unsecured meaning anyone can Just walk up and take the packages and leave.

This was my first time at this location and first time renewing my passport. Minh was such a…read moresweetheart and extremely helpful. Had an appointment for 3 people to apply for the passport and got it done in 20 minutes while 3 of the systems were down. We went at 10 am and was a good morning thanks to Minh!

It's usually crowded but they do have a big fan so it's not ungodly hot here and I've not had…read morehorrible experiences with employees here. I've definitely experienced much worse in terms of post offices. The hours are average and the walk from where I live is manageable. Sometimes I have been here where there wasn't a long line and got in and out so that's a small miracle. The line also does move a little better than I've seen at some post offices.