I visited at post office for pick up my parcel.
I have a real name, but it was put name in Angela for English name. Because that parcel is i ordered something from Germany via eBay. So They sent me that product with my English name. But that post-officer said I cannot give you this parcel because I'm not sure you are real yourAngela Kim, Because so many people have a first name Kim. So you need to go on-line and change the pick up time again. Because I didn't have Social ID with Angela name.
From first time when I met them, they look like having a anger because of fought with someone. Because from first time when I met them their's voice was not confortable. Their's voice was very high and can listen like having an annoyance so much.
And also She and other officer who is met me first time didn't trying listen my words, and looked like a hurry and trying to finish the work fast, and really really so rude and their's behavior was racism although they also asian, but look like they discrimination about whose cannot speak English fluently.
After got a way for the pick up, I was trying to confirm to that what I understood with follow she gave me a information. But they never tried to listen my words with rude attitude, and showed the behavior like a high strung while they were explaining to me. It looked like their's ears blocked. So I said please listen to my words I wanna confirm what I understood. But they just spoken only their's words and never trying listen my words. And they mocked while talking with me and gave me feeling to insult. If you have CCTV you can see that situation through that camera.
So I said your job is service job for citizen so you will be able to meet many kind of customer, you need to trying listen people's word and attention to that what they are saying, ans also as I told you I cannot speak English fluently, but you just talk only your word, Did you take a training for the good communication skills with customer from your company? I don't think so, your behavior is so rude.
But while I speeking all this she never listen about my words and she only spoken her words. So I asked her that do you have camera in here like cctv?, and She responced "Yes, we have." After that soon she made fake smile and she said "Look!! I'm making smile to you', and she made posture the action like smile face with bring the finger to her mouth. And she said "I'm good because I'm making a smile to you".
She had a confident herself with her attitude while mocking me via her spoken look like she is a best supervisor and she looked like that doesn't have any problems.
And I was very upset and was panic with her attitude, so I really needed to get some evidence to proof for this situation. I asked her name, she said "My name is ENABELL". So I asked her what is your name spelling? but she didn't say her name's spelling and just told me that " You don't know the bell? Do you know the sound ZINGLE ZINGLE? that is bell!! My, name, is, E!! NA!! BELL!!, and I'm a supervisor of here!!!, OKAY?? DO YOU UNDERSTAND?? OKAY?? DO YOU UNDERSTAND? THANK YOU FOR YOUR UNDERSTAND!! THANK YOU!! OKAY??THANK YOU for YOUR UNDERSTAND!! Okay!! "
Like this she spoken aggressively without her name's spelling, and repeat.
It looks like mocking me.
I really wanted to call the police.
They look like ignorant and couldn't learn the courtesy from family. When I think other way they also got a discrimination from other so They just show the same behavior like a victimhood or inferiority complex. I think they need to take a psychological therapy.
This letter also could be making a some mistakes for your understand because my English is not perfect and not fluently. But I trying telling you about my experience, I think we need to announce this situation and fix that post office woker's behavior. I wanna punishment her. I think She doens't have deserve to be supervisor for service job of USPS. I really freak out to her behavior. She gave me a anxiety.
The big problem is the worker provide me bad experience about post office's service and she gave me a prejudice and trauma, and made me afraid to the visiting in post office. I'm currently experiencing severe stress. read more