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    US Post Office

    3.5 (2 reviews)
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    9 years ago

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    7 years ago

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    Champion Shipping

    Champion Shipping

    (5 reviews)

    Ozone Park

    Do not use this company. Their service sucks!!!! I was…read morerecommended to this company by a friend and was so excited to support. This all went awry and I should have known that something was amiss because they shipped with no tracking numbers for the packages. Who does that?? How are you able to reference or even know the status of your package??? I shipped my package the week of 12/06/12 via boat and was assured that it would take 15 days to get to Guyana. I was so happy because my mom would get the package before Christmas. Today is 01/22/13 and she still has not received it! I have been calling on several different occasions and I keep getting the run around. Today I am told that the package is there, yet again! However, no one has called my mom to let her know this and when she has called the number in Guyana there is no answer! When I spoke to the gentleman on the phone he was so unprofessional and uncaring. He did not once apologize about the inconvenience caused or the poor professionalism of his company. How sad that you try to support your fellow country man and you are treated in this manner. I would highly recommend that you do not use this service. POOR. POOR. POOR.

    OMG. Please dont use this company as they are unreliable . I was recommended to use them and this…read morewas a huge mistake. They dont give you the bill of laden and no shipping documentation. They told me that the merchandise will take 6 weeks and it has been three months. You cannot get anyone on the phone nor even leave a message as there is no one there and the voice mail is always full. I called them almost everyday for 4 weeks and even went there twice and no one is ever there. I gave them my credit card information and after three months I was told that the card was no good . At the time I was promised that everything wil be sent to my email. I gave them back my credit card information after I was lucky to get someone and as of today the charges are still not there. Its amazing that this company is still in business. the service they offer is way below any business I have ever seen.

    US Post Office - Aqueduct Racetrack mural for Ozone Park Post Office with an airplane taking off from nearby John F. Kennedy Airport.

    US Post Office

    (30 reviews)

    Ozone Park

    To be fair, THIS location isn't as terrible as the Sutter location. It's nicer, the employees are…read morenicer in comparison to the Sutter Avenue location and the wait, though shorter, isn't usually shorter by much (these days). I have been using this location for maybe 3 years and the wait times used to be much shorter, 10-15 minutes or so, compared to 30-45 minutes nowadays. I think that's because there are also fewer staff. Back in the day, there used to be at least 3. Now there are usually only 2, and in some cases, just a single person behind the counter. I have to shout out that one South Asian clerk who helps me out; the little dude with the curly hair who talks soft. He always apologizes when the wait is long, and he's efficient and works as quickly as he can while still being accurate. I also miss Robin and Shannon; I really looked forward to going to this location in the hopes that I would get one of them. I have only ever had one baby incident with a clerk who gave me a little bit of an attitude because I wrote the "From" and "To" addresses on the box incorrectly and she asked me to rewrite it. I understood though: she was frustrated because she was the only one working that day (one of the clerks called out) and the line had been out the door for a good 30-40 minutes so I know she was stressed. To her credit, she taped over the box with a sheet of paper so I could have space to write, and she even lent me her marker because I didn't have one (since I didn't think I would need one). Overall, this location is okay. Had this been a review from 3 years ago, it would have been 4 or even 5 stars because of the short wait times and nice clerks. I started using this location because even though the Sutter Avenue location is closer to my house, it's right there by the projects, and the clerks in there are ghetto as hell and like another reviewer said, they act like you are bothering them for just doing their job. Crazy, right? Tell me I'm lying. I feel like this place is always busy nowadays. One reviewer correctly said try to go here when they are first opening up. I agree, and definitely don't try to do business here on your lunch break, unless your lunch break is two hours long.

    They do not respect appointments…read more I made 2 appointments for passport processing. 1. First one was cancelled because "Do not schedule passport appointments on a Monday". even though their system allows it. They put me all the way to hillside. They also let me know this maybe 30mins before hand. 2. Second one cancelled (although they got annoyed when I said that on the phone...). They put me at a different post office and at an even earlier time. So my only option was to leave work. I really didn't want to go through with this BS again. So I did to handle this. Also if I wasn't lucky enough to be close by, I wouldn't be able to make the appointment.

    US Post Office - postoffices - Updated June 2026

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