Went inside for help with my passport renewal with my sister and was helped out by sir Marion…read morethrough the whole sending process. He is a God send and was also treated quite well by the woman behind the glass by the name of Sue. Very kind and helpful staff, highly recommend them to those near or far from their post office. :)

I've used this location several times and the customer service from everyone is one of a kind!…read more They work efficiently & its usually not a long wait. Today Marion assisted me and he was so kind and helpful. It was a relief! I'll be back soon.

I have used this post office for 36 yrs I have had no problems, I find the postal people very…read morefriendly and always very helpful.

Very disappointing experience at this USPS location. The staff member who assisted me was extremely…read morerude and unprofessional. She did not explain things properly and had a very dismissive attitude when I asked questions. When I politely asked for her name, she refused to provide it and instead told me to speak to a supervisor. That level of behavior is unacceptable. Customer service here was one of the worst I've experienced. It felt like helping customers was not a priority at all. USPS should seriously look into improving the attitude and professionalism of staff at this location. I would not given 1 star.

I love Marlene she's the best postal employee I've ever met. Great employee; USPS should let her…read moretrain everyone so they can be as prompt, friendly,energetic, and efficient as her. She is exemplary.

the parking has always been a problem but I can live with that because it's very convenient for me…read morebut they seem to be understaffed. there is one young lady with grey hair that is extremely rude to the customers. I would rather go to the Franklyn square post office on Hempstead tpke. they are at least respectful and helpful. don't go the the elmont post office on elmont rd!

I sell things on eBay so I use USPS quite a bit. Most of the folks leaving scathing reviews don't…read morereally know how the post office works, and I highly suggest people do their homework before walking into one and tearing at the (understaffed) workers who're unlikely to blame for whatever issue you're having. With that out of the way, why am I giving this location only 3 stars? Two words: Air conditioning. Fix it. Fix it. Fix it. Fix it.

will never come back again employee treated me like im dumb,…read morepaying 5.49＄ for a box that i had to build up myself, that guy was disrespect and racist, treated ppl differently, make that weird face when I'm trying to figure out how their box works, say merry Christmas to every other customer but not me， felt disrespected. And the box that they selling to me has more than half of the space wasted

Quite possibly the smallest post office I've been to! It's a small "room" and there was one clerk…read morebehind the bullet proof windows. She was sweet and the line moved quickly (I came at 1:30pm). I took off a star because I had a hard time finding this post office as my navi originally sent me to the fedex office at the other end of the shopping center. This post office is located right by Shake Shack so you might as well put that address in your navi to find it quicker. As you may or may not know, this shopping center is huge and the lot is full of traffic and difficult to get in and out of. So if you're in a hurry this may not be the most ideal post office to use. Otherwise, it does the job.

Lines move slooow. Only seems to have one person. Woman who helped me was nice. This must be the…read morenew norm everywhere. Definately better service than some of the other post offices i have used.

I came to Cambria Heights because I am so fed up with the Saint Albans post Office. To my surprise,…read morethis post offer was clean and I found easy parking. The lobby was not crowded and it took me 5 minutes in and out. The clerk was very kind and efficient. She answered my questions and gave attentive service. Her service was greater than 5 stars. I requested service 3 day shipping and a small envelope from a delicate package to ship and she provided so many options for a great value of $5.05.ill come back jete, I wish I lived in this area. I am a letter carrier , so I understand the service.

Ordered from ebay, never received package! Post office said…read moreit was "picked up at 6:41pm"...How? By Who? Post office hrs are 830-5pm? How was it picked up at 6:41pm??!!! Many of my neighbors have the same issue...NOT receiving their packages & orders. Horrible post office.! Full of thieves!!

I personally think that it would be unfair to rate all US Post Offices the same. There are many…read moreworkers suffering with underlying behaviors and underlying issues caused by socio- cultural pressures influencing each postal workers movement. That being said, I have not experienced any complications at this post office, the clerks provide excellent customer service. Also the postal service is an excellent alternative for greeting cards and gift cards. One way USPS can improve in customers service is by broadening the gift card selection. By doing so would increase revenue for the postal service while giving the customer another reason to shop at the post office. I took a friend to Target to purchase a couple of gift cards. The lines were extremely long. I told my friend that the postal service sells gift cards, she stated that she didn't know that. So we scurried on over to the local post office to find that there selection was limited to almost nothing. I was so embarrassed that I suggested to go. Now we must go back to Target when the lines deminish. Even though my word of mouth didn't help either parties, I'm still inclined to.. Inspire more, Yelp more.

I came to this USPS location at around 11:00 PM on Monday, June 29, 2026, specifically to use the…read more24-hour self-service kiosk so I could meet a shipping deadline. The lobby was open, but the kiosk displayed that it was unavailable and out of service. Because of that, I had to drive to another USPS location, adding about 20-25 minutes to my trip and putting my shipment at risk of missing the deadline. If the kiosk isn't working, it should be repaired promptly or there should be a way to notify customers before they make the trip. This was a very frustrating and avoidable waste of time.

Lobby is well stocked. Clerk is very courteous and informative. Received the service I requested…read morewith an explanation.

I don't know why I come to this location. Well I mean I do, my po box is here, but that's the only…read morereason why. This place is always so slow. They have counter space for four or five employees but I've never seen more than two. And usually it's just one. The people are usually pretty nice but sometimes they're not always the brightest bulbs. And I think because of that the service really is lacking in this location. If I didn't live here I wouldn't come here.

They were the only post office that lost my mail (expensive record). Additionally, it takes them…read moredays to get your mail into their system. Avoid if possible.