i live across the street trucks pulling in from 330am on beeping and making noise . mail being…read moreconstantly delivered to tenants that havent lived there in years. mail left on radiator in lobby. when i mail something it takes 3 weeks and when im mailed an invite i either dont get it or it comes 3 weeks later . everyone at my job got w2 except for me . by far the worse USPS ive ever experienced . laziness and lack of care at its best. I think a complaint should be put to the Manhattan post master in charge of all USPS in nyc. Alot of how our mail is handled is actually illegal. So disappointing cant even count on that being done right .

I'm not fond of this post office because they love to give mixed signals. Prior to coming here I…read moredid my research to see if an appointment was needed to apply for a new passport. No where on the website does it state that you need one. I thought to myself, "Great!" My hunny decided to take me bright and early Saturday morning. As we get there we notice a sign in the lobby that reads passports by appointment only. Once we walked pass the lobby we noticed another sign that read, "Apply For Passports Here". As confused as we were I stood online and inquired about the signs. It was confirmed that passports are by appointments only. Ugh what a waste of time.

I've used this location several times and the customer service from everyone is one of a kind!…read more They work efficiently & its usually not a long wait. Today Marion assisted me and he was so kind and helpful. It was a relief! I'll be back soon.

My coworker told me about this location because I needed to renew my passport. I was excited to…read morefind out that this location offers walk-ins for passport services, no appointment necessary. My hubby took me on a Saturday morning as soon as they opened up so I can get my business squared away. Holy crap the lines were concert long. I could've sworn that the post office was giving something away. I thought I had all of my documentation in order but I left my original passport at home. A very nice gentleman was so sweet to help get me setup although I forgot the key piece at home. His name alludes me but he's a black older gentleman. Such a professional and delightful personality. Thanks again!

They are beyond inept. Always notifying me that a package is "delivered in mailbox" then I come to…read morecheck and it's not even there. I go to the actual post office and lo and behold my package is there. I guess their mail carriers are too lazy to do their JOB. I've had this happen to 4 PACKAGES so far. The USPS used to be so on point. Who in Christ's name did you hire to handle such crucial and important tasks? The goddamn Kardashians?!

Been coming to the Hollis location for over 10 years now and I must say the custodian Robert has it…read moresmelling good and looking clean now. No more overflowing trash cans and the lobby is always nice and fresh now. The main thing I notice now is the pleasant smell that it never used to have. I used to visit another location but I think this will be my main one now just because of how clean it is. Now something can be done about my packages!

2nd time they lost my paycheck. Their mail boxes get robbed and even the gray boxes that hold mail…read morefor the mailmen to access on their routes are broken into.

Paul J Singer is possible the worst manager I have ever tried to talk to about customer service…read moreissues. My one day delivery package that was never received nor was a notice left but apparently I wasn't eligible for a refund because the clock was stopped when they tried to deliver to my apartment yesterday although I still don't have my package. Absolutely the worst customer service I have ever received. Never go to this post office if you can avoid it.

this is the worse experience i've ever had at a P.O. so my…read morewife & i scheduled an appt to get our 8y/o son his passport. i can write a whole report about the completely unprofessional way all THREE employees handled this yesterday, March 09, 2026 but i don't want to lose ppl. PLEASE BE AWARE OF THESE 2 LADIES whom will do whatever they feel with your documents. i have a NYS govt Issued id which they did not want to honor in completion of my application only because they were unfamiliar with it. they inferred it wasn't a legitimate id card and refused all other id i presented them with when i asked to speak to a supervisor or manager, the lady whom came from the back was annoyed she had to pause her personal phone call to help us and just proceeded to make any excuse why the clerk feels she can't application. they told me to see the clerk, a man who based only on what he heard from the two young ladies told me he cannot complete my application either due to the fact he "is not familiar with this form of id & doesn't know how to verify it" mind you, there's several fields on the application for OTHER forms of id just for situations like this. he totally denied me any help, service or some way to help this situation and not once did he look at any of my documents or id. he totally disregarded based off what his coworker said all without checking himself. he also seemed annoyed he had to come to the front from the back doing absolutely nothing. so my wife and i took our application to a neighboring P.O. with the same & only id i had presented at the Floral Park branch on tulip ave. my application was completed & processed without a problem. These completely unprofessional young ladies at the floral park branch PO are more concerned with keeping up with their social media while working that they give not one F about doing the job they're paid to do. and of this seemed far fetched, read some of the other reviews from this branch on google particularly. they're all consistent with what happened to me yesterday. these ladies don't have proper training in terms of customer service, nor are they familiar with PO policies concerning verifying documents needed for passport applications. i can go on with the totally appalling experience i had yesterday but thank God the ppl at the NHP branch knows what they're doing & was able to help ! God bless them, but please, beware of F Park PO. i hope their district manager sees this. they def need new training so this doesn't happen to anyone else

Very disappointing experience at this USPS location. The staff member who assisted me was extremely…read morerude and unprofessional. She did not explain things properly and had a very dismissive attitude when I asked questions. When I politely asked for her name, she refused to provide it and instead told me to speak to a supervisor. That level of behavior is unacceptable. Customer service here was one of the worst I've experienced. It felt like helping customers was not a priority at all. USPS should seriously look into improving the attitude and professionalism of staff at this location. I would not given 1 star.

Fucking horrible if your package is here your basically fucked i waited 7 hours and ended up never…read moregetting my package dont ever use usps and they dont use common sense either there are obvious places to put a package that they have before and all of a sudden they cant usps is terrible never use them for anything

Line out the door and only 1 person at the window! waited over 30 min to send a…read morepackage...ridiculous!

I sell things on eBay so I use USPS quite a bit. Most of the folks leaving scathing reviews don't…read morereally know how the post office works, and I highly suggest people do their homework before walking into one and tearing at the (understaffed) workers who're unlikely to blame for whatever issue you're having. With that out of the way, why am I giving this location only 3 stars? Two words: Air conditioning. Fix it. Fix it. Fix it. Fix it.

will never come back again employee treated me like im dumb,…read morepaying 5.49＄ for a box that i had to build up myself, that guy was disrespect and racist, treated ppl differently, make that weird face when I'm trying to figure out how their box works, say merry Christmas to every other customer but not me， felt disrespected. And the box that they selling to me has more than half of the space wasted

I never wait more than a few minutes. The ppl are friendly and appreciate a quick location that I…read moredo not have long lines. My go to P.O. Highly recommend

I don't usually write reviews of post offices at all but I have to. I went in today and an Asian…read morelady not sure her name but she had short hair. She was One of the most disrespectful and rude person I've ever ran into!! She did not want to deal with me from the moment I walked in. All I asked if she can check if my package is there because they sent me there and she yelled and spoke super rude to me. Wasn't even making eye contact with me she was just like wanting me out right away. I've never been this upset. The way she treated me was awful ! I will never come back here again. I just peeped many others with the same issue probably with the same person too. They need to get this person out!

I normally would not use this post office, but I was pressed for time. When I arrived, there were…read morethree people ahead of me. The clerk was very rude. She told the customer before me to wait so he could be next for continued service as they had to verify something. NO PROBLEM! The problem that I have is that I am at the window now tending to my business because it is my turn. She abruptly discontinued the service and explanation with me to talk and tend to the prior customer. She should have finished the explanation with me and take the guy waiting. I was sending a letter overnight. The clerk has an extremely difficult time trying to explain the difference of overnight and express overnight. Monday guaranteed or 4 day no guarantee. I chose Monday. I Stepped off of the line to fill out the form. I get back on the line for her to tell me that the Monday guaranteed won't get there by Monday maybe Tuesday. For $31 plus dollars, I'll go the cheaper route. So that meant I had to get off of the line again and fill out the first form that I had. She was not very knowledgeable. So, the original form was now guaranteed for Monday delivery. She was unintelligible and did not know what she was talking about, trying to give more information than what is needed by starting off with, there is no overnight deliver after 4 o'clock. I will not return here; I will make sure I have enough time to travel elsewhere!

Worst experience anyone could ever have with a Post Office! They mark your package as delivered…read morewhen in fact it was not delivered. The Supervisor is very rude and tells you to ask your credit card company for a refund. They hang up the telephone on you when you try to explain that your item was not delivered. They suggest that your package was stolen after they delivered it, which is all lies. They cover up for their carriers. Management is even worse than the carriers themselves! Disappointing experiences with this Post Office are too many to mention! I would rate a zero star if I could!

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!