January 3, 2026 Was…read moreon line @ Gracie Post Office this morning. Got up to the window saw a sign "NO MONEY ORDERS" I asked the clerks she said they do not have Money orders. How does a post office have no money orders to sell to the public. This is a new one for me. Very poor management here shame.

NOTE: Their mail drop off for letters is "broken."…read more Normally, they close and leave the building open for 1 hour so people can use the mail chute to drop off mail. I see the sign that the chute is broken, which says "go to counter." I go to the counter and the worker yells at me WE'RE CLOSED!! I'm literally just holding a letter with no where to put it, because they are that incompetent. Why can't they just put a basket on the counter for mail?? Would that be so hard?? And I literally don't think there is a way for a mail drop off to be "broken." It is literally a hole in the wall where the mail falls through to the other side. I think they just don't want to do their jobs. They removed most of the mailboxes on the street where you could mail things. So beware you have to go while they're open if you have a letter to mail.

It's like entering a Time Machine in Lennox Hill. The inside isn't the cleanest and the trash was…read moreoverflowing. Note - bring your own pen because the used TD pen they taped to the desk coulda used some help. Despite the long line, there was thankfully more than one person working and the attendant was efficient. Overall, not the cleanest or modern but gets the job done. Rare to find any decent post offices in the city. No restrooms.

U. S. Post Office (Lenox Hill 217 East 70th Street)…read more Yes I have been into this post office! It's not a favorite. I got in trouble for trying to take photos inside. This last visit I took my photos outside. I didn't feel like having a hassle. It's a huge building and I like the architecture. It's wheelchair accessible and that's a necessity in this neighborhood. There's always a lot of activity and I don't enjoy the wait time. If you live or work nearby make sure you get there when they first open! Three Stars because if I had their job I'd probably be pissed off all the time too. And because everyone has a bad day now and then.

United States Post Office is the tops in my opinion. This branch has always been convenient for me…read morewhen I'm in the neighborhood. It's on York just south of 79th Street. When the Charles Schulz Peanuts collection came out I went to every nearby post office trying to get the stamps. Naturally my local post offices didn't have them. My daughter surprised me and ordered them online as a gift for my birthday or some occasion! I find the employees here to be more cooperative over the years since the postal service made it easier to review your experience. Just use the QR Code on the receipt and answer a few questions! Five Stars easily.

This place is an absolute nightmare. I just moved nearby, and the attendant in the first (leftmost)…read morebooth is just plain angry, abusive, and aggressive. I sat waiting for a label to generate for about 20 minutes- she seriously just yelled at EVERY SINGLE CUSTOMER coming through her line. Very argumentative, rude-- I cannot believe why she has not been fired. I have been here multiple times (unfortunately to her window), and would not return. I have been to the person on the other side (rightmost booth on long side), who is perfectly reasonable and none of the above. This aggressor sets the tone for the entire PO. After she rushed everyone through, yelling about it incessantly, she called her friend and talked about the cheesesteak she was about to eat for 10m. Also, I would like to note there is a difference between comprehensibly explaining something to someone, vs picking an argument and yelling at someone with negative assumptions. Another time it was almost (but NOT) closing time and right in front of me, another person locked the front door while I was inside the vestibule. I WAS STANDING RIGHT THERE. And even said this OUT LOUD! Seriously it makes no sense. It's as though they WANT to upset us for being customers who need postal service. It wasn't even closed yet, but afterwards she explained that she has to lock it, or people will keep entering. THAT IS WHAT OPEN HOURS ARE FOR.

The government needs to shake up, revamp, and retrain the current personnel at the post office‼…read more One day it's just an ok experience the next day it's like the old days at the DMV. I've had 1 amazing agent and that's sad. The attitude feels like "THEM AGAINST US" WHY DOES THE POST OFFICE NEED THOSE PLASTIC BARRIERS TAKE THE BARRIERS DOWN hire and train new people to pretend they enjoy their job‼ I dread going into my post office. It's depressing‼ The fish always stinks from the head down. I don't think anybody who can make these decisions walks into these post offices or they're so used to this way of doing business that they can't be objective maybe you need to hire me‼

This by far the worst postal service in Manhattan! They had two people working in the middle of the…read moreafternoon. Incredibly rude staff and could not be slower. They could not care less. No customer service at all!

They are horrible there they don't like helping customers, they lost my packages and they also…read moreredirect a package got me going back and fore, I'm a old woman THEY NEED TO FIRE ALL THESE BAD WORKERS! So going back there tomorrow i hate that place their holding a 4th package praying i get that one

Horrible customer service...No sense of urgency whatsoever even when the line is almost out the…read moredoor. No consideration for peoples time and patience. In my opinion they need to switch out staff that is working there.

I have been to this location 2 times. Both times I found the staff to be rude and not helpful. Was…read morehere once with a friend and she needed help sending out a package but they told her to do it self serve. There was an issue with the machine or something so my friend went to another location as she felt too they were not helpful. There are many other ups drop off points/pick up places in the area so, if you can try to avoid this one.

Best UPS store on UES. Staff is friendly, v helpful, they…read morehave a notary 9-11 weekdays. Highly recommend

this place is horrible. Customers are ignored while waiting in line to get service with no one at…read morewindows. these people are getting paid right.

This post office is terrible. Clerks are slow, rude, inefficient…read more I generally find just one clerk working, the others are meandering about, no matter how long the line gets. Just as bad with Amazon deliveries- they don't come and send "attempted delivery, unable to deliver" message to Amazon, meanwhile there is no delivery notice (since they never came) and I have to call USPS for redelivery through Amazon-generally spend about 20-25 minutes on phone. I wish they had better oversight and more importantly, change those employees with people who actually want to work.

Miserable woman behind the desk…read more I came to make a return using the QR code provided by usps. The kiosk printed the label and along side of it was free return bags. I was returning an item to Poshmark and making a Macy's return. A woman came out from behind the desk and approached me from behind yelling MAM! She scolding me that I can't use them because it's not a return like "SHEIN" ... which it was. Really no need to raise your voice when you're that close to me over a free thin plastic bag, actually there's no need at all. You could have simply asked me what my package was before assuming and speak calmly. I did drop off a lot of packages yesterday, given the look on her face she was probably just miserable she had to do work. Seriously unnecessary and inappropriate. I don't know why every time I come in they are so mean. The people at the DMV are nicer.

I had a very urgent package that was supposed to be delivered next-day with expedited shipping and…read moreinsurance. Due to an address issue, it never arrived as scheduled and was instead being sent back to the sender. I was told by multiple USPS representatives that there was nothing that could be done and that the package could not be intercepted.At that point, I was extremely stressed because the item was time-sensitive, and the sender was also unavailable until after spring break, which would have meant a significant delay. But Andy at the USPS on 30-11 21st went far above and beyond what anyone else was willing or able to do. He kept open communication with me and was able to track down the package all the way back at the original post office and arranged for it to be redirected back to me. By the next day at noon, I had it in my hands. What stood out most was that he did this with genuine kindness and initiative, not because he had to, but because he cared enough to help. It meant more than just getting a package on time--it restored my faith that there are still truly helpful and compassionate people out there. Thank you so much Andy!

Hey Supervisor Judith -…read more I've called 718-349-4600 5x today, trying multiple extensions to no avail. What the actual heck is going on there? And who in gods name are you employing? One of your postmen decided to leave my entire building's mailboxes open. This is absolutely not okay. This happened last Friday, I noticed all mailboxes open around 8pm but who knows how long they were like this. Picture attached. I implore you to hire competent professionals, and at the very least, answer your phone. Unacceptable.

I've come here twice and have had such lovely experiences. I was helped by two different women and…read moreboth were so incredibly nice and helpful.

I've believed that I left a review in the past but now i see that I did not...... open till late !!…read moreAt 8pm. (I thought they close at 5pm. ) So you can go there for relaxing mood. Most of the post office close around 5pm. I was here after snow storm day and 2 windows were opened :) it was a big line but I was only on line about 10min. Put music on then waited.... It was pretty quick :) so, do not frustrated from the line. (Many ppl wrote it "LONG LINE") I also recommend to do the self checking. They have ground floor and upstairs. I took one star of the escalator was off. I go here time to time and sometimes one side to the up is on. so, if you don't like to use the stairs, avoid here. Convenient location 909 3rd ave / E55st.

The times I've come the line has moved quickly and efficiently. They were all courteous and didn't…read moreseem needlessly rude at all. Some customers were unpleasant and I did see them get the energy they deserved to put it nicely. It has nice artwork and sculptures around the building and they really put up quite a bit of decorations for Breast Cancer awareness month which I haven't seen any other places do. What is off putting is the smell. It always smells of homeless or has some horrible odor emitting from the place especially at the entrance and the first floor. I would definitely think that if I could smell it and other customers smell it then the custodial staff would also be able to smell it as well.