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    US Post Office

    1.7 (105 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

    Services - US Post Office

    Mailbox centers

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    Melissa told me that pick up is only possible on Tuesday, but the website says otherwise.
    Josh M.

    Read the negative reviews about the staff, specifically Melissa. I told someone at the counter that I had 3 packages being held at the office. I got redirected to Melissa, who was rude and rattled off that my building's address has not been verified, that the packages would be returned to sender and are only held onto as a "courtesy," and that the pick-up days are Tuesday and Thursday. When I asked her if she could repeat the info / if I should come back on Thursday (or if the packages had already been returned to sender), she got noticeably irritated. Also, the USPS website says that the LIC office's pick-up windows are 9AM-5PM, Monday-Friday. (https://tools.usps.com/find-location.htm?location=1370865) So heads up that they won't let you pick up your packages other than on Tuesday or Thursday.

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    1 month ago

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    3 months ago

    I've come here twice and have had such lovely experiences. I was helped by two different women and both were so incredibly nice and helpful.

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    3 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    Very rude employee. I wanted to ask her advice about which envelope to use, and she yelled at me for wasting everyone's time.

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    8 years ago

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    3 years ago

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    10 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    6 years ago

    Staff here are very nice but just hate how sometimes there is just one person at the window and a line .

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    7 years ago

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    3 years ago

    Since Covid mail hardly comes. I wish I got paid to be awful at my job. I've had coworkers on Long Island get mail from the city before I do

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    5 years ago

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    7 years ago

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    8 years ago

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    15 years ago

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    Page 1 of 3

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    I have gone here on Saturday, Friday afternoon, any day of the week and have not had a bad experience.

    Mentioned in 3 reviews

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    US Post Office - Gotta love my post office! 09/24/24

    US Post Office

    (24 reviews)

    Yorkville, Upper East Side

    United States Post Office is the tops in my opinion. This branch has always been convenient for me…read morewhen I'm in the neighborhood. It's on York just south of 79th Street. When the Charles Schulz Peanuts collection came out I went to every nearby post office trying to get the stamps. Naturally my local post offices didn't have them. My daughter surprised me and ordered them online as a gift for my birthday or some occasion! I find the employees here to be more cooperative over the years since the postal service made it easier to review your experience. Just use the QR Code on the receipt and answer a few questions! Five Stars easily.

    This place is an absolute nightmare. I just moved nearby, and the attendant in the first (leftmost)…read morebooth is just plain angry, abusive, and aggressive. I sat waiting for a label to generate for about 20 minutes- she seriously just yelled at EVERY SINGLE CUSTOMER coming through her line. Very argumentative, rude-- I cannot believe why she has not been fired. I have been here multiple times (unfortunately to her window), and would not return. I have been to the person on the other side (rightmost booth on long side), who is perfectly reasonable and none of the above. This aggressor sets the tone for the entire PO. After she rushed everyone through, yelling about it incessantly, she called her friend and talked about the cheesesteak she was about to eat for 10m. Also, I would like to note there is a difference between comprehensibly explaining something to someone, vs picking an argument and yelling at someone with negative assumptions. Another time it was almost (but NOT) closing time and right in front of me, another person locked the front door while I was inside the vestibule. I WAS STANDING RIGHT THERE. And even said this OUT LOUD! Seriously it makes no sense. It's as though they WANT to upset us for being customers who need postal service. It wasn't even closed yet, but afterwards she explained that she has to lock it, or people will keep entering. THAT IS WHAT OPEN HOURS ARE FOR.

    USPS

    USPS

    (43 reviews)

    Astoria

    Miserable woman behind the desk…read more I came to make a return using the QR code provided by usps. The kiosk printed the label and along side of it was free return bags. I was returning an item to Poshmark and making a Macy's return. A woman came out from behind the desk and approached me from behind yelling MAM! She scolding me that I can't use them because it's not a return like "SHEIN" ... which it was. Really no need to raise your voice when you're that close to me over a free thin plastic bag, actually there's no need at all. You could have simply asked me what my package was before assuming and speak calmly. I did drop off a lot of packages yesterday, given the look on her face she was probably just miserable she had to do work. Seriously unnecessary and inappropriate. I don't know why every time I come in they are so mean. The people at the DMV are nicer.

    I had a very urgent package that was supposed to be delivered next-day with expedited shipping and…read moreinsurance. Due to an address issue, it never arrived as scheduled and was instead being sent back to the sender. I was told by multiple USPS representatives that there was nothing that could be done and that the package could not be intercepted.At that point, I was extremely stressed because the item was time-sensitive, and the sender was also unavailable until after spring break, which would have meant a significant delay. But Andy at the USPS on 30-11 21st went far above and beyond what anyone else was willing or able to do. He kept open communication with me and was able to track down the package all the way back at the original post office and arranged for it to be redirected back to me. By the next day at noon, I had it in my hands. What stood out most was that he did this with genuine kindness and initiative, not because he had to, but because he cared enough to help. It meant more than just getting a package on time--it restored my faith that there are still truly helpful and compassionate people out there. Thank you so much Andy!

    US Post Office - Too large to be squeezed into mailbox duh!

    US Post Office

    (130 reviews)

    Midtown East

    I've believed that I left a review in the past but now i see that I did not...... open till late !!…read moreAt 8pm. (I thought they close at 5pm. ) So you can go there for relaxing mood. Most of the post office close around 5pm. I was here after snow storm day and 2 windows were opened :) it was a big line but I was only on line about 10min. Put music on then waited.... It was pretty quick :) so, do not frustrated from the line. (Many ppl wrote it "LONG LINE") I also recommend to do the self checking. They have ground floor and upstairs. I took one star of the escalator was off. I go here time to time and sometimes one side to the up is on. so, if you don't like to use the stairs, avoid here. Convenient location 909 3rd ave / E55st.

    The times I've come the line has moved quickly and efficiently. They were all courteous and didn't…read moreseem needlessly rude at all. Some customers were unpleasant and I did see them get the energy they deserved to put it nicely. It has nice artwork and sculptures around the building and they really put up quite a bit of decorations for Breast Cancer awareness month which I haven't seen any other places do. What is off putting is the smell. It always smells of homeless or has some horrible odor emitting from the place especially at the entrance and the first floor. I would definitely think that if I could smell it and other customers smell it then the custodial staff would also be able to smell it as well.

    US Post Office - postoffices - Updated May 2026

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