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    US Post Office

    1.0 (2 reviews)
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    4 months ago

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    The UPS Store

    The UPS Store

    (39 reviews)

    Bay Terrace

    The guys here are always so friendly and helpful. Even when just doing Amazon returns at the kiosk,…read morethey'll call you over so that they can help you when they're not busy. I hadn't been in for several weeks and they even asked me how I'd been. It's a pleasure to have them in the neighborhood!

    If I could give this location no rating, I would. I signed…read moreup for a one-year mailbox service with three months free for business use. I have not been able to use the service at all because I never received a working key. Initially, I was told the keys would take two weeks. When I followed up, I was given multiple different timelines: first 3 to 4 days, then I was told the keys were "lost in the mail" and needed to be reordered again. After several follow-ups, I was told the keys would be ready on Monday at 9am. When I arrived, the key provided did not work. I was then given additional explanations and delays, including that the correct key was unavailable due to another renter. Despite repeated assurances, the issue was never resolved in a timely manner. I paid approximately $640 for a service I was unable to use due to ongoing delays and lack of proper communication. I have filed a complaint with corporate and requested a refund. At this point, I do not feel confident in the reliability or professionalism of this location to handle mail services appropriately. I hope this issue is resolved, but based on my experience, I would recommend considering other locations.

    US Post Office - postoffices - Updated June 2026

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