Poor customer service! Charges $2 for a small piece of tape (the length of my nail). Nickels and…read moredimes for everything. The owner is always looking grumpy and uptight. Communication and delivery is so poor. Avoid at all cost, this privately owned location does not deserve any business.

Stopped there today 4/11/26 to drop off a pkg going back to Amazon . I was told by the mgr/…read moreproprietor that I needed to place the item in another covering since mine was in a clear see thru covering . I explained that this png was exactly how it was sent to me . He said it's ok for delivering to a home but for a return it needs to be in a more protective wrapping . I left and went directly to UPS store in Clifton in the Richfield shopping area . They took my pkg exactly the same as I presented to the owner at Main st . Little Falls . This was the third time this has happened to me where they wanted to sell me their wrappings . It's a scam so he makes more money . I'll never go back there .. to Main St Little Falls. The guy is a liar & scammer . Never will this happen again !

Courteous and reliable always Good location and…read moreaccommodating business hours. Fast shipping is appreciated

Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

Saw a bumper stick on one of their company cars that said "all lives splatter nobody cares about…read moreyour protest" and it showed a car running people down. This company doesn't support people's first amendment rights and makes light of murder. Will never use this service. Also the mailboxes are just hideous.

We were very pleased with the service received by the company, YOU'RE GOT MAIL, I saw the ad in All…read moreIsland Media, and there was a $25.00 Off Installation Coupon. The company has been in business for over 20 years. They were a few specials on the website...www.ygmailboxes.com. The deal was for a post, mailbox and installation. Spoke to Dianne, the owner, who was very personable, and knew her stuff. It was a matter of days and the truck arrived. Tom and his assistant Wayne got the job done. It wasn't easy to get the previous post out due to a huge amount of concrete. We are very pleased with the results. The house number will be arriving soon. Have no hesitation in hiring this company. I think you will be pleased.

I've had a mailbox here for several years for deliveries of more valuable items and it's the best…read moremoney spent. Brandon sends me an email each time I have a package arrive and he's always more than accommodating with helping me transport heavy items. They also make it super easy to print labels (or print anything). Great customer service and just friendly people.

Best spot in the village for all your shipping needs. They also do copies and faxes passport photos…read moreand more

This is the worst post office I ever dealt with I wish I can give this post office a zero. I went…read moreto the window and ask to speak to the manager and the clerk came back and said I told him he said he was coming , after standing there for 20 minutes he never came up front and I asked the clerk to go remind him, the came back and said I told him, after waiting 45 minutes for this rude manager he still never came up front to address my issue. I started using this post office for about 4 months and my packages go missing my mail doesn't get delivered and if it does the carrier puts it on top of the mailbox. Now I receive mail every 3-4 days maybe , They leave the mail in house because my route doesn't have a regular mail carrier. So when my mail comes it's a lot of mail. At this time I'm waiting for important mail and this place is so bad informed delivery isn't available because it's so dysfunctional. I have called about 6 times to put in complaint about all of these issues. So one when I walked in the post master was in the lobby assisting people and she called me over to help me , she said she would call this post office and find when, what, why and gave me the number to her secretary. Well I called her number and there is no answer machine and she doesn't answer the phone. The people running this post office is doing a horrible job here and their customer service is terrible. They just don't care. I can't wait to move so I don't have to deal with this post office anymore. As long as I'm here I'm going to keep calling and complaining .....

Last week I sent a small parcel Express under 1 pound with measurements of 8x5x4 inches. I was…read morecharged 27.00 Dollars by the man that worked there. Today the woman there wanted 58.00 for the same size box with less weight. She's a thief, trying to pocket the difference. Reporting to main office today October 24, 2025

Robert made it a very wonderful experience. I was in and out with my returns in minutes. He was so…read morecourteous, professional, and extremely helpful. It was a breath of fresh air to be helped by someone who genuinely takes their job and customers to heart. I hope he is there every time I come back.

5th Update and 5th 5 Star Review in 10 years:…read more Excellent fast and quality customer service at this UPS Store location. Your item always gets to its destination on time and in one piece. Plenty of parking available.

I stopped inside this UPS Store to mail out a package last Thursday. I had a good customer…read moreexperience here. It's in an easily accessible location downtown, close to the train station, and also has a private parking lot if you're driving. When I went inside, the associates working said hello. When you enter, the rental mailboxes line the length of the back of the space. To the right, associates will be standing behind the register/service station counter. The selection of packing materials - envelopes, tape, pens, markers, etc. - will be to the right, too. The specialist who helped me on Thursday (Milly) was friendly, professional, and walked me through the shipping process smoothly. If you're in the area and need to go to UPS, I think this is a good location.

Customer service is the SLOWEST!!! If there is one than ONE customer expect like a 10 mins wait to…read moredrop off a pre paid package... this the only UPS where drops take this long... You are better off going to the Main Street location in Paterson or the River Rd location in Fairlawn

Stay away!! The owner is nasty. I went to return from Amazon and the box was not taped closed, she…read morewanted to charge me for a 2 foot piece of tape to seal the box. I refused...I took it to the UPS store in caldwell and they taped it and sent it back with no issues at all. I will never walk in there again. Stay away!!!!!

From the owner: The UPS Store #7747 in Roseland offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Roseland Commons.