Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

I use this shipping center frequently considering I'm not a business. The owner is always helpful…read more& will give me suggestions as to the best way to ship something. I've had a few things I needed packaged. Every single one has arrived intact.

Might look a bit unorganized, but the people running this place are the absolute MOST HELPFUL I've…read moreever encountered. They will go the extra mile every time and will help you with any shipping problems you might encounter. UPS, USPS, FedEx, they do it all. I no longer go anywhere else to ship things. Friendly service and highly recommended!

This guy is awesome! One place where you can quickly and easily drop off all packages - UPS, USPS,…read moreFedEx, and DHL. LIFESAVER. The best and so glad it's local!

This business may be better than I experienced in terms of the technical aspects of shipping items,…read morehowever, how do you own and run a business and you can't even muster a smile or a "hello" to greet your customer?? It's not that hard. It seemed like I was torturing him by needing to use his business. Weird. I'll definitely use a different shipping service the next time I need to ship something. Edit: is the business' response generated by AI? The reason I ask is because in my review I articulated exactly what I did not like about my experience in this store. I don't have anything further to email about. I prefer to patronize businesses that are appreciative of me choosing to spend my money there as evidenced by a friendly interaction bookended with a simple "hello" and "thank you". Period.

The owner of the UPS store was rude and unpleasant.  I tried asking a few questions about a…read moreservice, and he grew impatient and couldn't be bothered to help me. I prefer to patronize businesses that are appreciative of me choosing to spend my money at their store. It would have been simple for the owner to spend a minute to help with my questions  instead of being dismissive and curt. I will never do business with this UPS store location again, and recommend other potential customers to bring your business elsewhere.

Basic UPS store. Easy drop off. The staff is very nice and very helpful here. Great for returns…read moreetc. Faster than other drop offs

We had an abundance of last minute varying printing requests for our wedding and everything turned…read moreout amazing. Akshay and the entire staff were incredibly friendly, professional, and went ABOVE AND BEYOND to make our experience as painless as possible. Amazing service and I highly recommend. We look forward to using this store again!

In all the chaos the Coronavirus has created, the Pompton Plains Postal worker who attempted to…read moreanswer my phone questions patiently tried to help me despite a long line at the counter. I inadvertently discarded a tracking number to a pkg I had mailed and was seeking his assistance to track the location of the pkg. Without the tracking number, there wasn't anything he could do to help me, but he was extremely patient and kind on the phone.

I am writing to formally lodge a complaint regarding a deeply upsetting experience at your store on…read moreSunday, March 22, 2026, at approximately 6:12pm. As a supporter of your organization's mission, I was shocked by the blatant lack of professionalism and the hostile environment I encountered. The most distressing part of my visit occurred as I was putting my shopping cart away. My cashier, Samia T, was talking about me to a colleague while looking directly at me and laughing. This behavior was derogatory and made me feel incredibly uncomfortable and unwelcome. To be mocked by the very staff member that assisted with the checkout is utterly unacceptable. The hostility continued at the register. Samia T was slamming my items onto the counter after scanning them, showing a complete lack of care for my purchases. The situation culminated when she refused to sell me a symbolic, holy item because the price tag had fallen off - an issue caused by the store's own poor labeling, which I noticed throughout the disorganized shelves. When I requested a manager to resolve the matter, I was met with further disappointment. The manager was entirely lacking in compassion and flatly refused to price the item - despite my explanation that the sticker had fallen off and adhered to another item in my cart. I left your store feeling devalued and disgusted. The combination of being laughed at by your staff and the cold, unhelpful response from management suggests a significant breakdown in your customer service standards. I trust you will investigate this matter with the seriousness it deserves. Customers are asked to make an additional donation at the end of a purchase but won't sell a symbolic holy item for $2.99. Register ID: P0S912_1

Im sorry but WHY do goodwills now close at 6pm? I understand why these were the hours during covid…read morebut to keep it like that makes no sense. Most people get out of work at 530. So I can literally never make it to the store. Even staying open until 7 is more normal than closing at 6. Not to mention they give an announcement every 5 minutes starting at 5 reminding everyone the store is closing at 6. Annoying. And if something is not priced they won't sell it to you. It's junk just say it's $5.99 and sell it. Ridiculous.

I came in to the print center and asked for help. The lady showed me a computer. Well I could…read morehave used the computer at home. I really was like for consultation. She did end up giving me some advice and she was nice enough but sometimes people aren't ordering online because they want help from the business.

I asked for a spiral bind of a book I bought on Amazon, a service that I've had done at Staples…read morebefore and a service I rendered when I used to work at this exact staples. This morning, the man working there said they don't do that anymore (I just had the same service done in NYC last week), and refused to help. Let the customers decide to take the risk. With the recent change in managers at this location it is not a surprise to see the quality slipping. Very disappointing.

They are the best most helpful, and friendliest packaging , and shipping store in the area. They…read moredo a great job, and are always helpful and fair. Support your small local businesses, especially when they work hard and deserve it. I've even used them to transform VCR tapes to DVD, and used their fax services too.. Five Stars *****

My visit to Packaging Plus was a pleasure. Frank, the owner, guides you through the process and…read moregives you the best return for your money. Together with Fed Ex, he helped me send four packages into New York during the pandemic. The packages were literally delivered the next day. Staying open during this difficult time is not an easy task and all the customers appreciate Frank's efforts. Packaging Plus and Fed Ex make a good combination. Thank You for your hard work. Dana L.

I hate when I have to come here and do Amazon returns. The people that work here are almost always…read moremad that you even come here. Would not recommend.

I went there to ship a pre-paid package and return an Amazon item. It seems there are different…read morerules for Amazon drop off locations. At Staples you can't return an item with a box but at The UPS Store you must have a box. The older staff spent the whole time berating me with their rules and they even neglected to offer the product that that they are there to sell - a box and packing. It was a negative and pathetic experience.

Excellent service and clean storage facility. Helpful staff! Great value and safe environment!…read more The hours of operation are perfect! Very happy using this facility! Highly recommend!

Great business friendly employees You don't have to worry about your stuff and it's a safe building…read morein a convient area everyone is super nice try them out.