The allendale post office staff is beyond the most helpful and kind group of people I've ever met. I will always choose to come here out of any other post office in Bergen County. Joe assisted us with a passport renewal and so friendly and helpful with whatever questions we had. Compared to many other local post offices you genuinely don't get this type of experience. Any trip here whether it's for passport services or simply to mail a package is worth the extra miles. read more

Front counter is always prompt with service, patient and efficient. No delay in waiting, unless there is a line.

I don't recommend Allendale post office for their passport services. As per a sheet the post office handed to my husband yesterday, the passport hours are til 11am on Saturday. So we showed up at 10:45am today. When the man attended to me at 10:49am he turned my child away! I told him the sheet said 11am but he didn't care. He said it would take over 15 min to process hence it was too late. I asked nicely to stay and he again refused. He pulled some sheet from under his desk saying the rules are here. This was a different sheet then the one handed to my husband with no disclaimers. Very poor customer service. So we are now at Waldwick public library where everyone is pleasant, smiling, helpful and accommodating. So I recommend Waldwick public library. This is actually where we went 5 years ago for our child and it was pleasant. Not sure why we even thought of deviating. read more

if I could give it zero stars I would. i will never go there again and I live 5 min from there. I went there to drop off a prepaid box. I normally leave it for my mailman in my mailbox. I've also brought it to that post office numerous times and put it on the counter for drop off. No receipt is needed,no forms need to be signed, just drop off and leave. I've done it NUMEROUS times. The other day I went to drop off the package. Two postal workers were there. The one to the right was filling out a passport for a couple. The one to my left was helping a gentleman. I went to the middle lane, put my package on the counter, as I always do (and have been instructed to do ) and kindly said this is just a drop off and before I could finish my sentence, Melani, the postal worker to the left, shouted at me "get your package off of the counter now!" needless to say she didn't only startle me. I was shocked and took my package off the counter, stepped in line and tried to calmly, nicely tell her it was just a drop off. She once again cut me off. as I approached the counter, when it was my turn, she shouted out, "next, the woman who thinks her package is more important than everyone elses!" this whole time, the postal worker that always helps me, was cowardly hiding in the corner, not wanting eye contact, not wanting to get involved. horrible! I told her she was very rude and I was shocked at her actions. I asked for her name and for a manager. She told me she'd gladly give me her name, even spelled her last name for me, and said there was no manager there. No one deserves to be treated like that. I will never go to the post office again. read more

Don't trust these fools with your passport application! It might seem that their walk-in passport hours are a convenience. But you may find that they are ignorant/untrained and cost you additional money, time, and/or aggravation. On the day I went in there with my expired US passport as proof of citizenship, the clerk (Bill?) AND the postmaster both told me that I needed a long-form birth certificate to prove citizenship. I left there dejected and unable to file my application. They sent me on a wild goose chase for a new birth certificate! When I got home, I scrutinized the wording on the application which states that an old passport is sufficient proof. I called the gov't phone number to confirm. With this knowledge in hand, I went to the walk-in passport hours at the Nyack Mall PO and filed my paperwork without any need for my birth certificate. Allendale PO sucks and I will never return there. read more

This is by far the best post office in Bergen county !! What great service !!( Joe thank you !!) easy parking and a great place to renew your passport ! Not the closest to my house but I would never go anywhere else !! read more

After reading previous reviews, I guess things haven't changed. The postal workers were still rude and condescending. I walked in at 2:15 and no patrons were in the post office and they refused to process my passport. Everything was filled out and a picture was attached. They told me to come back tomorrow because it would take them at least a half hour to process it! To do what? Read a form?? It was laziness at it's best. Think twice before going there. You may think you're saving time, but it's not worth the aggravation. read more

The workers were rude. Walked in at 2:15 pm and asked to process my passport application--the place was desolate and there were 3 workers. We were told that we couldn't be helped because passport services close at 2. Meanwhile 3 of the workers were doing nothing; I'd understand if the place was busy but nobody was there. I explained that I'm heading to college the next day and really need the passport. No help. Just a sarcastic comment from the old guy with white hair. Won't be back read more