May '26: - I was politely the only one waiting in line. The…read morestaff ignored me. May '24: tl,dr: For basic needs, it's okay. For bigger needs, it's a hit-or-miss. Likes: + I like that I can pick up small mail here without having to talk to anyone. + They help mail out your passport renewal application. + When I needed help reviewing my passport renewal application, the nice lady willingly helped review all my paperwork. I am grateful for her patience and kindness. Non-likes: - They open kinda late on weekdays, at 8:30am. - There is often a long, slow line. - They used to leave the front door unlocked overnight. Not anymore... - When I needed help tracking my lost packages, the managers basically ignored me. - Crowded parking. Some folks may park right next to you when many other spots are still open, hindering your access. - I don't know why they suddenly removed my name from my PO BOX, giving me a big hassle. I had to repeatedly visit this post office to set things right so I can receive mail again. Oh bother.

Right when it's open, there is already a line. The staff are busy and I'm sure they stay busy all…read moreday. I usually use the self service kiosk for mailing packages and skip the lines. Using the flat rate boxes makes it easy to weight and get labels made on the machine. I am not a fan of the increased prices, but that's everywhere now. This is like any typical post office, pretty clean, and boxes are stocked. I didn't interact with any staff. They looked pretty friendly while helping other customers.

I was looking for tracking in my package and the customer service rep was very helpful and…read moreexplained everything to me really well

I was honestly shocked by how dirty and poorly maintained this post office was. The floors,…read morecounters, and overall lobby looked like they hadn't been properly cleaned in a long time. Everything felt neglected and unsanitary. This is a busy U.S. Post Office serving the Huntington Beach community, and there is no excuse for a government facility to be kept in this condition. With so many people coming through every day, basic cleanliness should be a priority. The Warner Avenue location seriously needs a deep cleaning and much better ongoing maintenance. Very disappointing.

I went in around 4:45pm to drop off a package and there was a short line. Unfortunately there was…read moreone postal clerk working so there was a slight wait. However, the postal clerk was very nice and worked quickly to help everyone. Parking can be challenging due to the small parking lot, but overall it was still a positive experience.

Super limited usps and can't even scan QR codes? On top of that the guy worker is always super rude…read moreeach time like we are making him work harder.

Open after hours! Yah!…read more Has a working self service kiosk! Double Yah! I know there are reason's for USPS not to stay open after hours, like vandalism, so thank you for keeping this location open late despite this issue. =))

Absolutely terrible experience. The service was extremely slow, and the employee named Nhu had a…read morevery rude and unprofessional attitude. She was not friendly or helpful at all, and the way she treated me made the whole experience even worse. On top of that, the photo she took was absolutely HORRIBLE. It looked nothing like a proper ID/passport photo. I honestly couldn't believe they would give a customer a photo like that after charging for the service. Very disappointing experience. Poor customer service, extremely slow, and an unprofessional attitude. I would NOT recommend this post office, especially if Nhu is the one assisting you.

There was a long line which is to be expected on a. Saturday but the long haired gentleman manning…read morethe counter was friendly and efficient. Very pleased with his customer service today.

It should not take 20 minutes to get a book of stamps when only one person is in line in front of…read moreyou. Staffing the counter with only one person on a Saturday at 11:30am is frustrating a lot of people. Learn to run a consumer centric business!

Needed to ship a box and send snail mail. Easy to find, plenty of free parking at rear of…read morebuilding. Once inside, although it has a smaller footprint it offers all the services. Very convenient and these particular postal workers are genuinely nice and reliable! Assuredly cheaper than those other large commercial shippers too.

This is my second time come pick up my Mail on Saturday and was closed, 9:30am still not open, and…read morealso the time before I came Saturday at 11:30am, I rent this mailbox for years and never happened like this recently, please!!!! check with the staff who have responsibilities to open for the people pick up their mail, it was ridiculous, I hopefully this review for the Main post office can resolved this problem. Thank you!

Didn't realize this AIM Mail Center spot was part of Amazon's package pickup network. I can't get…read moreAmazon packages sent home because I'm never home (work) in time to get my stuff before package thieves claim them, so I've been utilizing Amazon lockers lately, especially with the nearby Amazon Fresh store in FV closed now. My usual Amazon locker was full, and AIM Mail Center popped up as a Amazon Counter. Cool! Once I received my package-ready-for-pickup email from Amazon, I made my way over the following morning to get my package. The store opens at 8am sharp - and the guy was on-time. He was friendly, prompt, scanned my email barcode and started to sort through the pile of packages behind the counter. No lines. No wait. I was in and out in a matter of minutes. In addition to Amazon package pickup services, there's a few walls of PMB (private mailboxes) - which are sorta like PO Boxes, except they can prob accept Fedex/UPS packages for you in that the USPS can't. Assortment of greeting cards, display signs, mailing supplies, copy machine services - you can even get your keys cut here. Not sure about the prices, but I imagine the value is that you can avoid the crowd at the post office if you ship here. Plenty of parking upfront depending on time and day - it's in the busy Albertson's shopping center with like 7 Kei Concepts restaurants.

I used to come in here all the time to get my fingerprints for licenses that I need for my job and…read morethey're very very nice. I must've hit a bad day because this time the owner manager was very gruff and impatient. I felt really bad so I just finished up part of what I had to do and left that really nice young man that was in there isn't in there anymore

This is my favorite post office to the point that I moved and I still drive here to drop stuff off!…read moreThis is the only post office I've been where the workers actually care. Keith is my numero uno helping me with packages all the time and Tina, the supervisor, was so helpful when I had an issue with a package not being forwarded and I thought lost forever, she took my number and said she would call. I held out hope, but also I know people get busy and it was a holiday weekend, but lo and behold, she called first thing when usps opened again. The other workers there have always been friendly and kind and I just appreciate them a lot!

Genuinely the worst customer service I have ever had. I had a package be sent here and the…read moresupervisor was unable to find it so she took my number to call me once it was found. After 4 times returning in person to check on package over two weeks they were unable to find it. I had called USPS numerous times and they kept telling me it's at this location. Supervisor never called me. Laziest person and place you could possibly go to. She should not have this job.

I always look forward , knowing Robert will always be helpful. The quality of service is always…read morehigh . Thank you Robert

Terrible service from Brian today (9/4). He should not be working a job where he deals with…read morecustomers. When I walked up to the counter and presented my packages that I needed to ship, he stared off over my shoulder and let out a big sigh. I was shocked and speechless. He then continued to pout the entire time he scanned my packages. He was incredibly rude. At some point it seemed that he realized how his attitude was coming across and tried to make small talk, but then reverted to being incredibly rude. Sad to see tax payer dollars to someone who likely makes people feel guilty for using the Postal Service on the daily.

Hector was great! It…read morewas my first time shipping out a package both internationally and for military. I had tried to fill out the customs forms ahead of time but mistakenly chosen the wrong kind for my box, so I ended up refilling the forms out in person! Hector was super knowledgeable and patient with everything though and made the process smoother for me! Thank you, and now I'm better prepared for next time!

I really enjoy this post office ! Very clean and the workers are fast. I just can't understand the…read moreolder Vietnamese lady's accent.