First time visiting this location in a weekday afternoon. Parking space is limited but manageable. When I walked in, there was only one female staff who can speak English and Vietnamese working in the front. I wanted to get the certified mail so she gave me a certified mail receipt to write and asked me to also write the sender and receiver on my envelope directly. When I was done and then she was gone in the back storage room or something so the other male staff came to pick up the work she left. He asked me what was in the envelope and if anything I should not put in the envelope. To total was $8.58 which is way cheaper than UPS . However, UPS staff will print the delivery information to make sure no mistakes so I guess if you want to get the extra careful delivery service, paying more might make sense. read more

Us Post Office - Post Offices Near Me - Westminster, California

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Large post office with a lot of post offices boxes for rent with its own parking lot. On Saturdays they close at 3pm while post offices close at 12. read more

I had one of the most unprofessional and downright rude experiences at this post office, thanks entirely to an employee named Trang. I came in to drop off a pre-paid package. Instead of just doing her job, Trang felt it was appropriate to interrogate me about the contents, specifically asking if it was a "SHEIN return" and making a snide comment about people returning too many clothes. The contents of my package are none of her business, and it was incredibly judgmental and uncalled for. To make matters worse, she then refused to accept my package because the tape wasn't "Scotch brand." Since when is there a brand-specific tape requirement for pre-paid packages? It's clear Trang was on a power trip, more interested in judging customers and enforcing arbitrary, non-existent rules than in doing her job. The post office is a federal agency, and her behavior is unacceptable. This is a serious customer service issue that management needs to address. read more

What is going on with this post office? In recent months they have been opening late, closing early and even taking random lunch breaks with no warning or business hour updates. I was here last week at 1:45pm and they were closed. Packages were left outside by the door and at least 4 customers left. I looked for a sign, but couldn't find one but luckily when I was about to leave an old Asian lady opened the doors. That was 2:05pm. Today to play it safe I decided to go at 2:20 pm and once again the post office was closed. This time there was a hand scribbled note that said that they were on lunch and would reopen at 2:45 pm. Ridiculous!! At least have the decency to update your business page, yelp and Google of intended breaks or change of business hours. Everyone is busy and it really is an inconvenience read more

Us Post Office - Packages left by the door because they were closed - Post Offices Near Me - Westminster, California

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The bald guy with glasses is so rude!! As a woman I don't feel comfortable going to that post office by myself unless I go with my bf I feel like the time I've gone alone he's been very rude to me and when I went with my bf not alone he wasn't as rude, I try to avoid this usps location as much as I can read more

If I can give zero start I will but there's no option like this. This is a federal facility and it's illegal to close even 1 minute than it should be. I came to mail out a letter, and the posted closing time was 5:30 PM. I arrived at 5:25 PM, only to find the door already locked. When the staff member unlocked it, instead of allowing me in, he told me they were already closed. Excuse me? It was 5:25. The sweet excuse the staff gave me was "I haven't taken any break yet" SIR IT IS YOUR JOB AND ITS NOT A PRIVATE BUSINESS YOU OWN! This is unacceptable. USPS is a government service -- you don't get to "decide" to close early like you own the place. The public relies on those hours. People show up on time and are still turned away? AGAIN THIS IS A FEDERAL FACILITY IT CANNOT BE CLOSED EARLY AS IF YOU OWN THIS PLACE. I will be filing a formal complaint with USPS as well. This location needs to be held accountable. 0 value to whoever work today and whoever decided to hire them. read more

This location is only available for one post office clerk working in the front. Uncommunicative with greetings and appreciation towards the customers. Rude front desk workers. He or she taking their own time slow-moving by killing time for their 8-hour shift. Their big paycheck is coming from hard-working people who are paid taxes. I wish all the services in the post office were served by ROBOTS and Kiosk machines. Save the government money I'm not recommended for anyone read more

I am here right now and they are closed. Do you guys even have set hours anymore or is it whenever you feel like opening? So many upset customers outside complaining about the same thing. To top it of the drop box is tiny and my packages do not fit. read more

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They don't even deserve a one star. I've been here numerous times, always a bad experience, but this one today tops it off. Came at 2:50PM, the doors were locked. I waited a few minutes for the guy at the counter to open the door just so he can say "I can't help you". Even when the doors aren't supposed to be closed until 3PM. Why has hours from 10-3PM if you wouldn't honor it? I understand this is a government agency ran, but at least take the job a bit more serious. People have busy lives and I had literally 30 minutes to rush to the post office just to be denied service js ridiculous. Not to mention I had labels and everything printed, he just had to scan it. read more

I'm a business owner so I have to ship things on time. The box to deliver things was stuck, so I went to the lady inside, and she was annoying. She confirmed that my package was going to be shipped, then she put it to the side. This happened in the noon today. I check my package tracking online and it says it still hasn't been shipped...it's currently 10 pm. It should've been shipped. Please fire the Vietnamese asian lady she's really disrespectful and doesn't care for the packages. read more

they have closed off the self check machine for 2 months now PLEASE fix it . The reason I use it is to AVOID The guy who works at the front desk. Bald with glasses he's SO RUDE! He's always looking to pick a fight with someone and ME . Everytime I take a package he always finds something to say like why are you telling me things I don't know you!! Even people before me he's soo mean to them . GET ANOTHER JOB IF YOU HATE IT HERE ! Fix the self check machine please too omg read more

10 ppl in line and only one employee! Been waiting in line for 15 min as the first person in line, but 3 to 4 other people finishing up their packaging info and going up before the rest. Staff more ppl, this is ridiculous! it's 330 in the afternoon. No consideration for people's time. read more

Sounds like a lot of people have had poor experiences here. Thankfully, mine wasn't too bad, but it could have been much better. There were only 9 people ahead of me, but many of them didn't properly package their items. This wasted around 10 mins of the employees' time showing them how to properly wrap a package. Some of these were easy to do, such as sending in a fixed rate priority mail box. There were only two postal workers manning the front, so you can do the math of how long it took altogether. It would have been more efficient if the postal workers told the unprepared customers to step aside so the next customer could send their package, instead of holding up the line. Eventually, it was my turn and it took 2 mins since I came prepared. FYI, it costs only $1.15 to send a lettered envelope to France. The postal worker was nice and apologized for the wait. It wasn't their fault, but I can see this location being frequented by unprepared customers who bring their mailing items and expecting the postal workers to help them properly package them. read more

Us Post Office - Shipping rates - Post Offices Near Me - Westminster, California

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They need to replace Trang with someone who knows what they're doing. I came to post office last minute before my vacation and she didn't take my package because she didn't like the way it was taped up. Never had this problem at any other location. I thought you were allowed to use foil tape. read more

The service is always good here but the only gripe I have is the lack of workers. Everytime I could here the line is out the door but only 1 worker read more

Us Post Office - Line is always long - Post Offices Near Me - Westminster, California

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Nick is very nice but he needs to lower his voice. We don't need to know every customer's business or what they're shipping or doing.

Born and raised in Westminster over 30 years. I live close to here but I still avoid this location. It used to be great like 5+ years ago but it's gone downhill.. 1 person working almost every time and the lines are long. They need at least two people at the front desk at all times or it'll get backed up quick. I've waited over 30 minutes before it's ridiculous.. Save yourself the time and Go to the one on Bolsa read more

I completely understand why people hate the post office. And for me it's not really about the customer service it's the absolute BS of a cost for a package that is half the size of when it was sent to me to cost double the amount. That's absolutely ridiculous. Something that weighed double the amount when it was sent cost $16 to ship it here. But for me to return only half the amount back it's $24. The post office is an absolute rip off. My box was smaller then Their medium shipping box, but be cause it was about an inch longer they charged $10 more then the medium box. Like I said. I understand why people hate the post office. Because all they wanna do is well over charge you and not use common sense. This is why I will work hard to never have to send anything thru the post office again. read more

Going to be honest, went there on Monday had to mail something out. It was a nice experience, got there picked up a priority mail envelope. There was only one mail person working at the counter which is fine. At the time I came, there was only 2 people ahead of me in line. Once it was my turn, I was helped by a super friendly mail person. I got my transaction completed. But let me tell you when i was in line...the line got super long! Apparently it always comes in waves! Will I be coming back? Of course! Also, my package/envelope was delivered safely! read more

This location deserves no star if there is an option to choose. Horrible place to serve customers for passport. Passport location must be shut down because they cant seem to read the guidelines of documents required for passport, they make up their own guidelines. There is no point of scheduling the appt because they are behind 1-2 hrs on appt time. Go to other location. read more

Fast efficient friendly Close by too.... Never have issues there & this is my last post since Yelp doesn't let u post unless it's lengthy read more

Had the most pleasant experience applying for a passport with David. He was efficient and had a positive attitude throughout, despite having to wait for me to go back home to grab my passport book. He was very thorough-- even suggested I change my emergency contact to someone who I wasn't going to be traveling with. One of the best customer services I have ever come across! read more

Worst post office. Come here if u wanna spend your day here. Guaranteed u will be waiting 30 mons or more. Dont believe me? Come find out. 1 person to attend about 30 people all the time read more

I'm selling on eBay so ship a lot of packages. Anything sold Friday must be shipped on Saturday! This is the closest place to me to ship that's open on Saturday, so it was my choice, but read reviews anyway. Better to know before hand what you're walking into. Did not see panhandlers or homeless people. Parking was plentiful on Saturday. Nick helped me with my packages everything was quick, line was only 2-3 people. But the guy in front if me just had no clue!! USPO as a rule doesn't get free tape even for priority mailboxes. But the priority mailboxes are for free! Hey, it's a big system so it's looking please everybody all the time still play waiting time was very short my experience was pleasant. Well recommended. read more

Us Post Office - Front view, strip mall store next door. - Post Offices Near Me - Westminster, California

Bad service, especially in the passport services. He is rude and doesn't care if you have an appointment or not . It seemed to be that he is only care for Nhu, female coworker . Lol! Thumbs down! read more

Me calling in: "Hi I would like to open a P.O. box what do I need to bring?" Me thinking like Proof of address? Or water bill? Worker: ummm money Me: well no shit sis lol read more

It's sad that most people only write reviews about these kinds of services when they run into issues. It was my first time at this location and I had a brief but good experience. Nick was very efficient, nice, and helpful! Thank you again! read more

I've come here twice, always for a basic postage purchase on a package. I've found the tellers to be friendly enough and helpful. The location is a bit dated and no super clean, but hey, it's a post office. I'd go again for a basic postage type transaction. There is plenty of parking, so you can run in and out - assuming there is no line. read more

I usually go to this location for any returns on online purchases. Always fast & easy. Nick was nice and had great customer service.

So I came in last night to check my p.o. box & this is what I find, a homeless man sleeping right by where my p.o. box is. I feel sympathy for the homeless, as much as I wish them to have a safe place to sleep, the post office isn't it! There's been issues here with other homeless people finding their way inside which they shouldn't, after all there's a code to get in after hours for those of us with p.o. boxes, can't help bit think someone has given out the code for them to find their way inside. They've pissed, shit, & Lord knows what else inside. The staff here is nice so no issues there. Please correct this problem, change the code & write a letter for everyone with p.o. boxes to NOT give out the code. If you're the person giving out the code for wanting them to have a place to sleep then take them home with you or have a blanket & pillow in the trunk for them to sleep comfortable outside & maybe snacks too for them to have something in their stomach. There are people that only have time to check their mail at night & you're making it an unsafe/ unsanitary environment by allowing homeless to sleep inside the post office. read more

Us Post Office - Homeless man sleeping inside post office - Post Offices Near Me - Westminster, California

MANAGER HUNG UP ON ME If I could give this place a zero star, I would have. I called to check on the status of my package because when I put it online to print out the label, it said a guaranteed delivery date of the 17th. The manager told me no, I was wrong. I then told the manager not to tell me no because he didn't see what the system said. When I tried to get his name, I asked several times and he then hung up on me. I then tried to call back and he kept putting me on hold. So I had my husband call to see if they were just busy and he got through right away- the manger was screening my phone calls! Is this who the USPS employ? People who handle my mail hang up on people instead of trying to solve the issue? NEVER AGAIN WILL I GO HERE. read more

I was taken aback as to how rude an employee could be to a customer. The old Asian lady who works here, Tien or Hien (don't exactly remember her name) was extremely rude when I asked her a simple question. Not sure if other customers will agree with me on this, but it was hard to make sense of what she was saying through her HEAVY Vietnamese accent. And yet she treated me like an idiot for not understanding her. Perhaps your experience would be better if you speak Vietnamese. While this place deserves 1 star for horrible customer service, the other employee (again, I don't recall her name but she wasn't Asian) was really helpful and knowledgeable. She's the reason why I gave 2 stars and I would only come back on days that she works (unfortunately I don't know which days) but if I were you, I would go somewhere else where you can be decently treated like a customer. read more

This location doesn't even deserve a star. The two ladies working at the counter this morning at 9am, 2/27/2023 were super RUDE. They even made fun of the customers after they left read more

I come here about twice a week and have always had a pleasant experience. Everyone is usually nice and helpful and I've never encountered a problem read more

It's Monday and the post office was very busy at 12:11pm, the tiny post office is so backed up with customers; only two slow workers doing check ins or intake of packages. Customers feel uneasy about the long lines and wait, some people cutting in line, the post office should Not be a place you dread or are afraid to go to, it shouldn't be a place you have to set aside one whole hour for. The teenager behind me in line told me to work here if You don't like the service but with a rude woman working The front and four empty desks next to her it doesn't look like that will happen. The woman working here then started rudely shouting at me to stay 6feet back which made no sense since everyone was crowded and the line was backed up in this tiny little office. Why is this busy post office so outdated? There's more money and more people but this place is inefficient and a waste of time. There's no drive thru drop off box, no automated stamp machine, no place for you to weigh and print out your own shipping sticker. This experience was a hellish nightmare that I don't understand why anyone would stand in line at the mercy of one rude worker. I'd rather take my money else where because I'm not sure what it is I'm paying for at this location. read more

I hate hate hate hate hate hate this location so much! Ugh I don't even know where to begin. I only come here because it's close to my house which makes it convenient to drop off packages and what not. But I don't like the older Asian lady that works here. She's super super grumpy and rude to everyone. As I was in line today, a customer actually told her she should smile more often because she was giving attitude. There was also another time when that old grumpy lady blew up on a customer because that customer thought this location of usps was ups. She was yelling at her and saying it's her fault for coming to the wrong place. RELAX.. it's not that big of a freakin deal. UPS is in the same plaza a few doors down.. I just don't appreciate the way these people talk to their freakin customers. UNACCEPTABLE! read more

If you have any idea on how to address an envelope, fill out a certified form, or just buy stamps, you can really move right through the line. But when those of us who have visited post offices before are stuck waiting in line for people who don't know the difference between to and from, it gets quite frustrating. However Nick and Veronica are super friendly, very knowledgeable, and they don't carry on 20 minute personal conversations in different languages while people are waiting in line like a couple other "clerks". This is a very clean post office compared to some I've seen, and as I said if you know what you're doing you're in and out, if you don't know what you're doing..... go to the post office on Valleyview!! read more

Avoid using this location. 1) Limited Parking 2) Hang out for homeless, and beggars 3) Doesn't use a number system. Wait in line instead. 4) Postal workers are chatty with customers, making wait time longer. 5) Not the main Post Office - main Post Office for Westminster is the one listed in my previous review. read more

I prefer this location because packages tend to ship faster than compared to my local post office. Faster shipping means happier Etsy customers! Thanks for making the drop off process so much easier and faster. read more

I suppose you have to know a few secrets to avoid terrible parking and long lines at the post office, such as Don't Try To Cram In There At The Same Time Everybody Else is Likely to Be There, aka, Rush Hour. What is there to say, it's a post office. Brought to you by your friendly Federal Government. They sell such standard things as stamps, packing supplies, arrange passports and money transfers. No variations allowed. One extra star for the tall blonde lady -- she takes the time to ensure you have everything you need. You rock, blonde lady! read more