I am not a customer yet, but I guarantee, I will be back! Called in to inquire about pricing and…read moreservices and was blown away by the owners kindness and willingness to work with us as we are a local non-profit just starting up! Pricing seems reasonable but since the service blew it out of the park, it's priceless. Thank you Jeremy, I'll be referring people over in the meantime.

I've had my box for over 20 years. I've dealt with the old owner Susan and now the newer and…read morecurrent owner Jeremy that took over in 2017? Owner Jeremy is a stand up Owner. He's ALWAYS been helpful and goes out of his way to let me know if a package has arrived for me or does something to make it easier on me. Just yesterday was an example how Jeremy went out of his way to take care of an issue. If anyone is in need of a mail box, this is definitely the place to go to. Jeremy has all the services that your local post office offers. If you want accuracy and convenience, Jeremy is your guy! You won't be disappointed. Nothing but EXCELLENCE and TRUE PROFESSIONALISM!

I have a box here. I have all my packages delivered here, my mail comes here. They are super…read morefriendly and super efficient. The service is top notch. I don't have to worry about "porch pirates " because they keep a sharp eye on everything! The price is insignificant compared to the convenience and security I get. They send me a picture when a package is delivered so I never waste my time. I recommend Mailbox Express. They do shipping as well!

They are the best! Have had a mailbox for many years. The owners are very knowledgeable on shipping…read morepricing

Tony is great!!! This is the only place I go for my mailing needs. Much better than going to the…read morepost office and dealing with government workers where you can tell they don't want to be there. Tony is always helpful and wonderful.

I went to drop off some pre-labeled packages, and what really upset me is that his shop has a sign…read moreclearly advertising "SHIP PACKAGES HERE." Yet when I came in to do exactly that, I was made to feel like I was doing something wrong. There was nothing on the sign indicating that pre-labeled packages weren't accepted or that he only wanted to handle packages that generated money for his business. The most upsetting part was the way he treated me. I wasn't trying to take advantage of his business or make things difficult for him. I specifically went there because I wanted to support his small business. I could have dropped my packages off somewhere else, but I chose his shop because I wanted to support him. Being spoken to and treated that way when I was genuinely trying to support him was extremely upsetting and honestly left a really bad impression on me.

I waited until my final day of mailbox service to post this review because I was genuinely…read moreconcerned that raising additional concerns beforehand could negatively affect my ability to access my mail. After more than 10 years as a customer, my mailbox was terminated within hours of sending a professional email simply asking what was going on, how long I should reasonably wait, & trying to understand why employees repeatedly failed to open during posted business hours. During an in person discussion the following day, before hearing my explanation, the owner immediately asked me to hand over my phone, which I declined because it is my personal property. I was not rude. I was trying to access a service I pay for. The timing of that decision speaks for itself. Ironically, the employee later apologized & said he would speak with the owner on my behalf. I have been a mailbox customer for over a decade. Under prior ownership, service was reliable & professional. Since the ownership change, there has been a decline in consistency, communication, professionalism & frequent staff turnover. I gradually found myself coming in less often, grabbing my mail & leaving quickly to avoid unnecessary interaction. Here is my experience: April 14 Arrived at approximately 9:00 AM, their posted opening time. The employee did not arrive until around 9:20 to 9:25 AM. I gave grace. He said he had been involved in an altercation before arriving. April 18 Arrived at opening. Gates were still down. No staff present & customers were waiting. I had to get to work, so I left. Unable to access my mailbox again. April 20 Called to confirm that someone would be present at 9:00 AM the following morning. I was told yes. April 21 Arrived at 9:00 AM, the posted opening time, & waited until 9:45 AM. No one ever showed up. During that time, I watched multiple customers come to the door only to find the business closed. I called & emailed because I needed access to my packages & had planned my morning around their posted hours before work. I was trying to find out how long to wait. The initial email response I received that morning was apologetic. Later that same day, without any further communication from me, the tone shifted completely & I was told to come pick up my mail because my mailbox service was being terminated. April 22 I returned to speak with the owner in person. I approached calmly at 9:00 AM & asked if she had a moment because I wanted to discuss her email from the night before informing me that my mailbox would be closed. I explained that I felt it was unfair because I had simply pointed out that employees were not there & was trying to understand how long I should wait after waiting 45 minutes the day before. Before I could fully explain the situation, the first thing she said was, "Give me your phone." I declined because it is my personal property. During the conversation, I was repeatedly interrupted & not allowed to fully speak. I attempted to provide proof that the employee was not there, but she refused to hear it & continued cutting me off. I was told they can open & close whenever they want, families have emergencies & things happen, I should just keep coming back to check whether they were open, & that I was "harassing employees" for trying to confirm whether someone would be there. For clarity, I have never had any direct exchange with the employee she referenced, nor have I engaged in behavior that could reasonably be considered harassment. My communication was limited to calling & emailing because I did not want to continue waiting outside a closed business without knowing if anyone was coming. When I asked how I should have handled it differently, I was told to keep coming back & check whether they were open. As a paying mailbox customer, that is not a reasonable expectation. Customers rely on posted hours to access their mail. Repeatedly being unable to do so raises serious concerns about reliability & whether the service being provided aligns with what is being advertised. After over 10 years as a customer, I was given a limited period to retrieve & transfer my mail despite being in the middle of a move, receiving packages, traveling & not realistically being able to change all of my mailing information within 30 days. I explained my circumstances & after a long conversation was given 60 days instead. There was also a prior issue in 2024 where my mailbox access was restricted over a late payment. I resolved that payment immediately once I became aware of it, but the handling of that situation also felt unfair. Taken together, these incidents left me feeling that mailbox access can be restricted or terminated very quickly if concerns are raised. This reflects a pattern of unreliable access, inconsistent communication & dismissive handling of customer concerns. If you need dependable access to your mail, especially for anything time sensitive, I would strongly reconsider using this location.

Came to HB Ship & Mail to notarize some documents, and the experience was so quick and easy! We…read morewere in and out in no time, and the lady assisting us was super nice. Highly recommend for fast service!

Ok, this really isn't a Post Office for a particular zip code. 90740 Post Office is really only…read moreabout half a mile away. This is an annex for that Post Office, but it is located inside Leisure World, an adult community. It is a small, large kiosk type of place, but has all the amenities of a regular Post Office. You can't get a passport processed here or get a P.O. Box, but you can do everything else. How cool is it that this annex is established just for the members of Leisure World. Walking distance for me, so it's all good. So far, no long lines or competing for a parking spot. I plan to use this one often.

+ Grateful for its free parking lots, particularly on Surf City Marathon day where sponsored buses…read morealso pick you up there and drop you off near the race starting line. - Despite its farther proximity from the starting line compared to closer lots like Pacific City mall, many still came here, so it was super crowded. + However, nearby residential street parking is also free that day. - Unfortunately, what SCM neglected to preinform us that the shuttle back doesn't go straight from the dropoff point back to the Civic Center. It detours to drop some runners off at Edison HS, which basically adds 10min to the bus ride. . Had I known, I'd prob have sought nearer parking for the SCM and just bike the rest of the way. . Somewhat peaceful ambience, albeit loud neighborhood.

This review is solely for the 911 memorial. Everyone has a story of where they were on that tragic…read moreday. I was here in Long Beach watching the news and getting ready for school when I watched as the second plane hit the 2nd tower. That memory has been with me since. While on a weekend trip to san diego we visited the air and space museum and were surprised to see a cruiser on display that was actually at ground zero! When I got back I thought to myself "I wonder if there's other artifacts that I can see around town". A quick search showed that there were pieces of steel from the towers here. So on 9/11 of last year, we drove out here to see the memorial and have a moment of silence for the victims. The memorial is located at the bottom of the staircase in a pentagon shaped base and honors all lost in the towers, flights as well as first responders. In the center stands a steel beam that was part of WTC donated by NYC Fire and Police. It's quite surreal seeing an object from that dark day in history.