I was looking for tracking in my package and the customer service rep was very helpful and…read moreexplained everything to me really well

It all started bad as soon as I entered the post office. I asked the same gentleman J.T. as the…read morelast yelp post mentioned where I should go for the passport renewal? About 40 years ago I remember going in another area for this service and that why I was asking. I remember that being in the south east end of the building not inside the general post office. He rudely said get in line for questions. He was sitting alone at the desk and we made eye contact. He could have said yes, get in line for that, but the shortness was not needed of his reply he said it twice like I was an idiot. lol, then I got in line where he motioned me to go and it turns out that was the front of the line and I was at the back of the line when I first asked him. After I walked back and forth in the Post office and finally got to the correct place in line making a scene because he wasn't quite about anything so neither was I. The same guy J.T. Called my name out for the passport renewal. I just laughed and said it was my lucky day and that was me! He didn't need to make it so difficult and rude. This carried out during the entire process of the paperwork. He had to leave for a second to make a copy and the other poster worker next to him was having a lovely conversation about Boston with a family. I wish I got him. The postal manager of this branch should put Someone else in charge of this service. Most people are excited to get this process done because it means they are going out of the country for most times something fun. JT shouldn't be the guy doing this service because he just can't keep his mouth shut and goes into his personal political beliefs.

First time here. There's no signs on the outside to tell you which side is mailboxes and which side…read moreis the post office service. Once inside though, plenty of stock in mailing envelopes. Good signs explaining Priority Mail vs Priority Mail Express. Helpful staff to explain how to fill labels out. This location opens at 9am and only a couple customers came in while I was there. I will definitely use this location again.

Tired of having to talk to an AI. My package has been sitting there for over a week and they failed…read moreto contact me regarding my address being verified. I try to call to verify and get the runaround. USPS Is shit I would never recommend them (I have gotten the same order from the same company before and it got delivered no issue, but this time using the same address it's an issue)

Definitely don't understand why this place gets such bad ratings. Just shipped a package out and…read morethe clerk was so nice. Receipt doesn't have name unfortunately it just says clerk 19 lol it's an older Asian lady with glasses but I could hear the younger Asian lady with glasses two windows down asking how someone's day is going. Sure, my tiny package was $17 to ship out so value is still cheaper than sending via UPS or FedEx. All in all still the most affordable way to send things through the mail.

I have no idea what Nhu's problem is. I've come to this usps multiple times and never encountered…read moreher luckily but seriously I understand why so many people have such issues and have left bad reviews I came in today with only one individual in front of me in line. My purpose was dropping off some military care packages overseas for the "FIRST TIME". I had my custom forms already printed, and just needed to attach them which she prompted me to do. One thing I had noticed was how curt she was with our interaction but that wasn't an issue, I understand we're all busy. But after her directing me to attach the customs forms, as I was working on that in the office I noticed when other customers asked her questions or asked for assistance, she rolled her eyes and would just say "oh my god". Rude af. Whatever- so I go back to her to drop off the packages after attaching the customs form and she takes my packages and just prints me out a tracking. I leave but as I'm walking out I realize that I hadn't had to pay postage which confused me since I I never paid online with the customs form- it just gave me an estimate based on my package info and weight . I didn't want to risk having the shipment sent back or destroyed because of unpaid postage so I go back inside and ask her about it. That's when she gives me the nastiest attitude and says "why didn't you tell me that first" and I said "that's why I'm asking you and double checking right now?" And she just proceeds to roll her eyes and basically scold me for not letting her know- but isn't it your job to make sure these packages are paid for (?) I'm generally patient as someone who also works in a customer facing job, but this was extremely frustrating and I tell her "like I had prefaced I had the customs forms printed, but in no way did I ever say I prepaid for my labels? Also I also said this was my first time sending packages overseas to a military member and you would think you would care to double check since this is your job?" Mind you up to this point I had been nice with our interactions and genuinely just curious and wanting to take the correct steps but Nhu was just extremely judgmental and acting like she didn't want to help. Only until I had asked for her name, and a huge line of people started to form behind me did she finally switch her attitude. Unfortunately at the end of this I wasn't even able to ship my packages because of a zip code issue. I ended up going to a different usps afterwards for better help with this issue. So thanks for nothing nhu.

If I could I'd give this spot a negative 8. Been coming here for over 10 years and always the same…read moreattitude and service. IF YOU TRY AND SEND A BOX AFTERHOURS DO NOT GO HERE!!! The box is always broken.

Beware: I bought a used postal van from this location which sells those through eBay (Seller:…read moreusps-al-pmsc ). Coming to pick it up I found an undisclosed accident on the car, missing parts and damaged mechanisms and was threatened to buy it as-is or be evicted by police. That was only the beginning.... ----- I described the whole manipulative & humiliating experience on an eBay guide, to help other potential buyers stay safe: http://reviews.ebay.com/How-to-buy-USPS-used-Ford-Windstar-postal-service-van?ugid=10000000176074044

Hector was great! It…read morewas my first time shipping out a package both internationally and for military. I had tried to fill out the customs forms ahead of time but mistakenly chosen the wrong kind for my box, so I ended up refilling the forms out in person! Hector was super knowledgeable and patient with everything though and made the process smoother for me! Thank you, and now I'm better prepared for next time!

First time visiting this location in a weekday afternoon…read more Parking space is limited but manageable. When I walked in, there was only one female staff who can speak English and Vietnamese working in the front. I wanted to get the certified mail so she gave me a certified mail receipt to write and asked me to also write the sender and receiver on my envelope directly. When I was done and then she was gone in the back storage room or something so the other male staff came to pick up the work she left. He asked me what was in the envelope and if anything I should not put in the envelope. To total was $8.58 which is way cheaper than UPS . However, UPS staff will print the delivery information to make sure no mistakes so I guess if you want to get the extra careful delivery service, paying more might make sense.

Great little post office servicing about 100 homes with no home delivery. Gated community that will…read morelet you in to go to post office.

This is a VERY small post office located inside the mall. Park near the entrance of the picture I…read moretook. Once you go in, it's about the third store to the right. There is only one person working so if there's a line I'm sure it can be a while. I've only been here once and my experience was decent. The guy was short with me and didn't really say much, but nonetheless he helped me get in and out quickly. They did have a lady off to the side sorting and labeling a cart full of packages. I was very thankful that I was helped before she got back in line. I'll continue coming back here, because it's so close to my house in Huntington Beach. I will continue to take my chances and hope there's no line. I don't think many people know about this post office because it's inside the mall.

They advertise as USPS but after dealing with the guy who operates this place it doesn't feel like…read moreyou're dealing with a real federal employee. This guys barely speaks coherent English. He shorted me on change by 10 cents. It's not much but I felt nickle and dimed. He tried to upsell me on priority mail when all I had was a simple piece of mail that just needed a basic stamp. The priority mail quote was $6.70, and I had planned to send my mail for less than a dollar. When I asked if I can get first class mail since what I'm sending is not urgent, he said he couldn't give me tracking. WTF. All the other times I have been to a USPS branch, they will let you send your mail first class with tracking. Not this location. For some reason he said first class has no tracking and if I want tracking I need to upgrade to priority mail. This is false information. Avoid at all costs.

I will ALWAYS use this AIM center from now on. There is no need to go to the awful UPS store on…read moreEdinger. This AIM center does it all. Does it with a smile Helped me with my cumbersome UPS Amazon return package (where the UPS corporate place did nothing, but try to upcharge me There's nothing like a place that takes pride in being good at what they do. Here we are able to get so much more done. I am glad to have found them --- I know my women's group uses their post office box services. A great local resource that will always be my GO TO place from now on. THANK YOU!!!

Used to be five star they sold it. The workers are still nice but they now price gouge customers.read more

Joe and Ting are Great! Even when the last line is long they treat everyone like it was their…read morefirst. Definitely worth coming to!

I can't believe I'm leaving a review for a post office, but here goes!…read more I don't come in here often, but when I do, Joe is behind the counter. He's always in a great mood. He goes out of his way to help people that look like they may need a helping hand. His sense of humor and love of his job are two things I wish more employees had! The post office itself is small, but tidy. There is a container of candy for those who need a sweet treat. Customer service here is second to none. No one looks forward to going to the post office, but Joe makes it a pleasant experience. And, shipping internationally through USPS is easy, and cheaper than all the other carriers I researched.

Friendly service very clean and conveniently located at Heil and Bolsa Chica. Owner Tony is…read moregreat and they have very affordable PO boxes-overall a very good value and pleasant experience. Pls, it's a few steps to a really good Japanese Restaurant!

This little USPS store is very quick for service, usually no waiting and the guy is so very…read moreefficient and nice! He keeps a container near his counter where you can just drop your outgoing mail inside it, without worrying about mail theft at the outside mailbox.