I really like this post office even though it's a bit funky and odd, because it truly feels like a…read moreneighborhood post office. Housed in an adorable white sided house in a residential area, this PO is quite small and cramped with an awkward parking lot in back. Sometimes there's a long line, sometimes there's nobody. Often the clerks are cheerful, every once in a while they're surly and/or slow. Even so, it's a nice feeling walking into this post office and not being a cold and sterile place where people could care less about you, which is how the larger post offices (like the one near Westfields) typically feel like.

It is always a pleasure to visit this post office. The postal workers who provide service at the…read morecounter are professional, kind and efficient. Even when there is a line, I don't stress because I have confidence that the people working there are doing their best to move the line along. I actually look forward to going there! Friendly faces and a small personal post office.

Passport office is extremely slow. Even with an appointment you have to wait over an hour. I saw…read moreone girl wait 3 hours and there were no water fountains so she was begging people to give her water. A kind postoffice man from the other end of the building did, but she was standing there in warm layers for hours. This is un-American. No communications, nothing. BEYOND unprofessional. Joe Smith was rude and unprofessional. verbatim said "I dont give a fuck" and threw my paperwork because i didn't have my birth certificate and i complained about waiting hours just to be informed that when the site does not say. disorganized, clutter workspace, poor attitude and disgusting customer service

I called the national office to get the number for this location. After calling 14 times I got…read moresomeone on the phone who transferred me to someone else. After being transferred 3 times and after 35 minutes I got a Derrick on the phone. Not only he didnt know how to help but he yelled at me and hung up. Now I have to take half day off from work to go there in person . Horrible service.

This is a clean and orderly establishment. There is a wait at times but it's never unreasonable…read more The employees know what they're doing and are orderly in their work. They're also friendly and knowledgeable about the way everything works. They're very happy to help.

Nice place not too crowded I don't waste too much time there…read more The service is amazing This is the only post office I go to I have a recommended to many people

Only 2 workers at the desk. I spent almost 30 minutes waiting to drop off a package that I needed a…read morereceipt for. There were only 6 customers before me. Slow service.

One of the only USPS locations opened and available after 5 PM (closes at 7 PM on weekdays)! This…read moreis so beneficial for anyone working a typical 9-5 PM shift and that needs to mail something but never gets the opportunity to. Expect to have however, incredibly long lines with only 1 or 2 employees service their customers. Parking is readily available with ample spaces in a private lot. Be careful as there are many cars coming in and leaving the facility so I've witnessed a few accidents in the parking lot.

This is an adorably quaint post office housed in a converted house in historic Glen Echo. It has…read morealmost a Norman Rockwell-esque feel to it (am I dating Ng myself) in that it literally morphs in your view to a watercolor postcard done in light wash, it's that perfect. It's tiny. If you go, more likely than not there will be a line. BUT the clerks are almost always wonderfully pleasant, patient and helpful, and most patrons are likewise. I love this post office and almost always go here to buy stamps or send packages just because it is so much more chill.

This unequivocally was the best post office experience I've ever had. The woman behind the counter…read morewas so customer service oriented, sweet, nice, and funny that I just can't wait to go back. She struck up a conversation about what I was sending out, we chatted about vintage crates, decor, and her mom (I believe it was) helping her decorate her apartment. She was saying how she doesn't really have the eye for that sort of stuff. I told her... always mix materials and old and new things. That will always add a nice warmth to a space. In any event, she was just so pleasant and friendly. I was headed to the airport and needed to use a restroom before I sat in traffic for like an hour on my way. I kinda was like... "hey... you guys don't have a public restroom in here do you?" I mean... I was 99 percent ready to hear a "no". And she said, hey yeah I can let you use our restroom as long you don't make a mess, kill anyone, or do drugs in there. She was joking obviously. I laughed heartily and she escorted me back. What a kind gesture to let me use their employee restroom. Anyways, I had no idea this post office was here. It's quite tucked into a neighborhood in Glen Echo. When the GPS told me to turn, I almost did not thinking that it must be the wrong street. It's like you're turning into a residential area, and there's a historic building with a post office in it. And how often do you get a friendly post office employee btw? I'm sorry, I don't like to generalize, but I think that might be a first. In fact, my next review might be of the post office behind the home depot across from Montgomery Mall where the post worker yelled at me when I asked him if that was "really the cheapest way to send my post." Le sigh. Might have to make a trip out of my way to get to this B.

This post office's package drop off has been out of order for a good year and the one functioning…read morepackage drop off is behind the LOCKED area after hours. Especially with the holidays I would think they'd want to get this fixed. And why have the function of paying for post for your package if you can't drop it off at the same location? What's the point of having the ability to drop off packages at your nearby post office if it's never working?!?

West McLean post office is filthy The door leading into the…read moreoffice has been broke for over six months with an old "use other door " sign that is curling and falling off the scotch tape ... the windows are filthy with all dust and all fingerprints from months and months of use. I don't think they've been washed for over a year .. people are not friendly at all and the line is always long with not enough help. It's really sad. What's happening at that office... I tried to find the postmaster to no avail and every number you call is just a recording... very sad state of affairs. Trust me go elsewhere.!!!!

Over the years this has become my go to place for Federal identity verification and other related…read morework requirements. The post office is easy to get to - right off the main roads. There is decent amount of parking and I have been able find a parking spot every time. The staff is friendly as well and prompt is helping me at the time of the appointment. The process was also done in reasonable time.

Once every several weeks when in Reston I drop by this office to register documents. I was lucky as…read moreI was ahead of a crowd and there was just 1 employee serving customers until she requested back-up. Pleasant however the Sterling location is really the best for me.

Eric is the most helpful, kind, and efficient postal worker I've ever encountered! I love going to…read morethis location because it's always a pleasant experience.

My latest visit reminded me why I usually avoid this post office. This location seems understaffed…read morefor the high volume of customer traffic. I came to drop off some prepaid packages. Parking was challenging and treacherous--every spot was full despite it being a weekday morning, and people were pulling out from in front of the store right into the lane for drive-thru letter drop off. Once I got inside, the box for prepaid mail was locked, presumably because it was full. There was a line of almost 10 customers waiting, with only two busy employees doing their best to handle the queue. I left my boxes in a pile on the front counter with other prepaid mail. But I honestly considered leaving and going to another post office, because everything here seemed so disorganized.

This is a decent location for USPS. This location is one of the 2 locations convenient to me but I…read moreprefer the other over this due to a few reasons: 1 Parking - it is ALWAYS a pain to find parking here. It seems like the parking lot is used by non post office visitors as it is always filled close to capacity! This makes accessing this location a chore to visit 2. Traffic - the traffic due to its big neighbor, Home Depot, and other businesses around it, make it a challenge to get to the post office. 3. The building is old and sad looking and needs some TLC to freshen up the look 4. The staff working here provide a just okay level of service and the line moves at a Sunday afternoon pace.

I had lost my mailbox key and was instructed to order one through the post office. I did as I was…read moreinstructed and paid $40 for the replacement. I was told it would be 2-3 weeks. That was December 8 and I went in today January 13th asking about the status. I was instructed to hire a locksmith and come back with receipt to get a refund. When I ask to speak to a manager they said the manager would not speak to me. So I pretty much donate my money to the postal service.