I give it 3 stars because the people there were really nice. But I'd like to give ups zero stars…read morefor their delivery service and policies. They only deliver during the week while I'm at work, they won't leave the package and always require a signature even if I don't ask for it, they don't deliver to any of the "drop off centers" in my area mentioned on the website, they didn't allow me to switch the drop off location AND their pick location is only opened during the week WHEN I'M AT WORK. I had to take 1/2 a day off from work just to pick up a package. The website is inefficient and I received a dozen emails from them and most contained incorrect info. I would rather use USPS or Fed Ex. The staff was nice and professional. I went in the morning so there was no wait. They check your photo ID and compare it to info on the package you request. While the process was quick it was very inconvenient.

I wish I can post the image of the worker sitting an empty box that he took my shoes from and then…read morewalking up the stairs ON CAMERA with my uggs under his left arm and then walking back down with them leaving me WITH THE EMPTY... I've called 2 times and they let me know someone will call within an hour AND THE CALL NEVER HAPPENED how is it that we are suppose to trust facilities that deliver and they are the man ones taking??? ( this delivery was done in IRVINGTON NJ)

Debbie at the meadowlands seacacus knows how to say a lot of words and saying nothing while not…read moremaking sense at all. Two of my packages got lost in New Jersey and have not been found. It's like they disappearance a thin air. It's always in the same Secaucus Meadowlands facility that they get lost. So this is the main hub in New Jersey and I got the phone number from UPS, corporate offices and the call Center and she's wondering how I'm getting in touch with her mind. It's very simple. They do a terrible job and her Customer Service is absolutely horrendous and she's telling me that she is the supervisor but she's hung up on me. I gave up on the first package, but then they lost a second one within a month time. So I had to call back. I'm asking her what happens to my packages and she makes up certain scenarios. She acts like she's helping and she's getting Security involved, but you never hear back from her and every time you call back she has something new to say without saying anything.. She's telling me that you're not allowed to ship juice or soda or any liquid without a special certificate or permit but then when I go on the UPS website, it shows that you are indeed allowed to ship it as long as you properly seal it. Then she says that UPS store is not UPS store it's a franchise and I'm like well. It's not McDonald's or Burger King so it's still under UPS. She says that they will not talk to us so I need to talk to the store that shits my product even though that store is in New York, but the last scan is saying New Jersey. Then she states that what I'm seeing with the last scans is not accurate . " she is stating that it's logical which I have no idea what that means as a consumer but she's basically saying that what I'm saying is not true and I need to talk to the store that I sent it from. She apparently sees things on her end that are not actually there because I'm seeing different stuff on my end . I keep on asking her. What is the resolution? Where is my stuff and if anyone could try to locate it because I don't necessarily want to claim money and she says again, a lot of nothing. She's condescending but tries to do it in a professional way and I could see that she's probably very overwhelmed as I hear this is the biggest hub. We're most international deliveries and packages go through, but doesn't give them a right to lose my package. I ship about 5 to 10 shipments a week and now I'm gonna have to use FedEx because this is completely unacceptable . I've asked her multiple times how I could speak to someone higher up because of how unacceptable this is and that the directors of operations need to know that they're constantly losing packages and now they're gonna lose money so I would love for someone to reach out to me to discuss this because unfortunately Debbie the supervisor in Meadowlands, New Jersey has no idea what's going on . She has told me to reach out to Corprate and tell them her name. Mine knew these people are from all different countries and have no idea what's going on either. I do understand that there's hundreds of thousands of packages that go out every week but we shouldn't be treated like just a number. I'm looking for someone to contact me to help resolve these issues with two of my missing packages .

I occasionally need to go here to ship out packages for my side-gig and one of the workers (Mark)…read morethere asked for my number on June 15 and asked me out. i tried to give it a go by going on the date he asked me on and things ended badly on September 24. Now it's hard and awkward to go to the store to ship things whenever I need or process my returns. Be careful from this happening to you as it's extremely unprofessional and if he asks you out keep in mind I went down that path and it was the biggest mistake of my life. The one guy (Dion) who works there is a completely big sweetheart who's professional and respectful so i recommend him always. He's also an extremely good and fast helper.

A joke like company. No one speaks proper English, they don't take calls and they lie to you…read moreconstantly. Never work with this company if you are serious about your business.

I have had to interact with this company on two occasions both interactions have been very time…read moreconsuming and each representative that I interacted with oozed incompetence. In summary they will frustrated you to no end I would be happy to not recommend their company and provide my past experiences to save you a headache please email me if you want the chain of lengthy emails that speak for themselves rpettorsson@gmail.com

If I could give this FedEx location zero stars I would. For one, the parking situation is a total…read moresh*tshow. Good luck finding street parking. The staff themselves are not the friendliest, they all have the same "I'm just here to get paid and dip out" energy. I came to drop off an iPhone that needed to be sent to Apple as a replacement. When I dropped the iPhone off the CSR did not label or tape my package in front of me. But I assumed positive intent that he would do his job and not potentially go through my package. Long story short, I got a message from Apple stating that they received an empty box with no iPhone inside to return. So at some point between me dropping it off and it being in-transit to the return center someone pocketed my iPhone. Thankfully Apple was willing to work with me and the situation was rectified rather quickly but the fact I had to deal with that BS. It already sucks we only have two FedEx Shipping Centers in the Hoboken/Jersey City area. The location at Exchange Place is probably better but the parking is just as bad. Be cautious when dropping off your packages and always ask for a receipt.

Service Requested (3/5): The team member was a bit curt initially because the way they asked us to…read morecome up was by saying what do you need. However they ended up helping us and getting the service processed. They were initially confused by the label but we were able to figure it out. Good thing I stayed to watch them pack it though because they almost put it in an incorrect container and we had to adjust. Quality (4/5): This store has a nice interior and seems spacious. There is a lot of supplies and equipment available. Value (NA): Processing an item for adjustment so the company doing this adjustment paid for the transaction.

I've used them three times and they only got my bag to me one of the three times. They have been no…read morehelp in resolving or honoring the claim against their insurance that I paid for. Avoid them.

The worst service I have ever had the misfortune to experience…read more I had arranged for pickup on 8/9/25 and no one turned up despite waiting in the ENTIRE day. Arranged pickup the next day....no show!! Had to make alternative arrangements at great expense and now, despite the contractual agreement, I am out of pocket. These people are absolute thieves and will not reimburse me for even the initial cost. You pay your money and don't get a service.....completely outrageous!!!

Friendly & helpful staff. Reasonable prices for their services. Nice to deal with, popular placeread more

I just used their notary service. I highly recommend these guys, they are super professional and…read morenice. Thank you !!!!

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

This store is GOAT! Jomana is so kind and eager to help. Even though the store is really small but…read moreI guess never judge a book by its cover.

From the owner: The UPS Store #7101 in Jersey City offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Vitalis Pharmacy.

Shipped my porsche from Miami to the hamptons. These guys were excellent on every level. Def…read morerecommend them everytime.

Excellent service, great value and knowledgeable staff. Strongly recommend for all your shipping…read moreneeds

Very friendly staff, I used them to help me send out my paintings and they always arrive in great…read moreshape. I use them for all my canvas paintings shipments and packing now.

These folks are literally gold. I've had to have a number of documents notarized that needed to be…read moredone the traditional way for a state form. Every time I've been in, they have been kind, attentive, and super to deal with. We're lucky to have them in the neighborhood doing what they do. And the price for doing this is still better than the e-services. I'm impressed - keep up the great work and thank you for everything you're doing.