I love this location, but it has the potential to be better for efficiency. It's consistently busy,…read morehas multiple windows, but the line is always long. I wish there was a self-serve kiosk to send or drop off packages. Sometimes you have to plead with the staff even if you just want to drop off a package. I'm not sure if it's a funding issue, but a self-service kiosk for priority mail could be useful. On a positive note, the usps workers there are very knowledgeable, helpful, and nice.

If I could give 0 stars I would . My partner went in to ship a replacement device back to the…read morecompany we received it from that was June 13th . It is now July 15th and I called to check on the package and I'm being told it was lost on the 17th of June in transit and no one informed me . My package has been lost almost a whole month and I'm being asked to pay 800 dollars from the company for this post office mistake and they can only offer to compensate 100 dollars which is honestly absurd . Just shut the place down or get new staff this is absurd .

Gotta say the service here wasn't the best (locals would read the reviews for entertainment) but…read moreit's definitely gotten way better in the past year and has been great so... they deserve some stars. The woman who is there is super helpful. Yay for that.

The worker there is super nice, and gives you information if you need any. Overall, I have had good…read moreexperiences there everytime I go.

Oh no! Really, people? One star reviews? Every single postal worker I've encountered at the 14th…read moreStreet location has been friendly, cordial and polite, with a sweet sense of humor. Considering how overworked these folks sometimes are, it's amazing that they're not snapping at everyone. That's perhaps the only pitfall of this location... insufficient staffing. So when you go there, just be smart about timing and you'll be in and out. Honestly, some of these reviews have such an entitled tone to them. These writers will complain about this or that worker, but maybe the issue is the customer, perhaps?

I'm surprised by the negative reviews for this location. The employees here are really friendly and…read morehelpful...even when patrons are being difficult. I've only had positive experiences here, and I can't imagine how hectic it is for them during COVID/the holiday season. It's a small store but the line moves quickly. There are social distancing stickers on the floor and only a certain amount of people can be in the lobby at a time. When that number is exceeded, people wait outside. If you already have your package ready to go and don't need a receipt, you can just drop it in the front. There's usually a line mid-day around lunch time, so I normally try to go in the morning or closer to when they close for the day.

This office is horrible 26 people on line and only 1 window open. And teller is purposely moving…read moreslower and slower Where is the postal inspector

Worst post office ever. The most worst services I have ever encountered. Even the deliveries are…read morehorrible. I waited all day for my package to surprise my wife her gift and they didn't even ring my doorbell. They just left me a notice. And they always do that! And they never re deliver. Every time I call the person over the phone is always rude with an attitude and doesn't even have any single good customer services. Even in person they don't. The worst ever. I don't understand how they can let people like that work?

One of the smaller USPS locations but the guy there is fast and always willing to helpread more

This might be one of the worst post offices I ever experienced…read more There seems to be two kinds of customers. Those that don't come with convoluted, time consuming problems, and those that do. And of course I get stuck behind the one that does. Literally one before, of course he's in front, because that's how it goes. In his defense, this customer may have had a valid reason. He had about 15-20 parcels that needed to be weighed and stamped. So my issue is, there were two possible windows, and the one guy working was going slow as a turtle. So 2-4 minutes a package times all packages... meant about 30-40 minutes for this one guy. All while you know staff is in the back. Makes you wonder what's up. If there's at least one extra worker, hiding doing nothing, while a line is clogging up, then customers have every right to be furious about this. It's bad management because they have to know situations like this happen, yet they do nothing to adapt to it. As for the guy working the window, I couldn't believe it. As the line was pushing out the door, he had his phone at the counter, and he was having phone chit chat while dealing with customers. My advice: if you just need postage, consider buying stamps, and even if you overestimate by 1-2 stamps it might be worth it if it saves you the hassle. If you don't want to do that, only consider this place if it's closest, and you can visibly guage how long the other customers will take. Anything longer than 15 minutes, consider going to the Palisade one instead, I never had issues there.

Guava aka Guerave is very brave since the glass was between us. Because he talks a lot of shit…read morebehind that glass. He gave me issues two times I've been there! And I've been going there since 2016-2023. Why did they put this miserable fuck there? When you say hi to him he looks me like I got heads. He clearly doesn't like gay people's But certain people he was nice to aka regulars. First time was returning a package he gave me an issue about not being able to scan when it was completely scannable. Second time I have to go there. I received email stating I needed to go there to get my address updated confirmed: I went there with the list of other documents to bring and he literally was like no this isn't. Valid or this one or that one. But sir I brought exactly the documents requested before coming. Then he wants to get slick and start saying oh you want to put a show on? Like what my dude? I came in nicely said hiii too your rude ass twice and then you what do you want? Too me. Then my attitude switched I was like give me my paper work back and he paused with giving me my paper work back saying I can go else where and he doesn't have to update my address. Clearly he wasn't trying too. I also see on YELP many complaints about him! Why is he still there then?! The lady before him for years was amazing! Bring her back!

The woman who works here is friendly and efficient. Unlike…read morethe man who is a nightmare at the Grand St. Post Office.

Not the best USPS, but definitely not the worst I have been to. This USPS office is tiny. So,…read morenaturally one would expect it to have long waits - and that it did. With only about 3 people on the line, I waited about 15 minutes for service. The saving grace here is that even though the staff is light, they work quickly. My attending clerk had the standard "I'm just here to punch the clock and leave" attitude that most desk postal workers have. I've been to other locations where clerks were downright rude and would take about around 15+ minutes for each customer, hung on up even the most basic requests. So, this was overall a neutral experience. The bottomline is, there are far better offices in town. But, if you want the convenience of using this neighborhood post office and can arrive during an off peak time, then you should be golden. If you decide to go here when it's busy, bring a seat, you'll need it!

Unfortunately, almost every time I've been the woman working behind the counter has been extremely…read morerude and unhelpful.

Procrastination usually doesn't win out, but thank goodness for a USPS office open until 7pm on…read moreSundays, even during the holiday season! In fact, the only station in the city open on Sundays and a lifesaver for those who started writing holiday cards on the Friday before Christmas. Peering into the "envelopes" mail slot, thousands of pieces of mail were visibly overflowing the sacks, requiring some gingerly wedging of my small booklet-worth of correspondence in between others. Fingers crossed all made it out ok! Shoutout to one of two staff working the two open counters at 5pm on Sunday December 21, you were friendly, prompt and helpful and put your best foot forward for terrific customer service. Only 2 counters were open and the line was about a dozen people long, steadily moving. For service--a solid 5 stars. Facilities are as expected a bit on the older side, being built in 1912 as part of the original Penn Station complex, though the modern conveniences of tap-to-pay technology and self-service weigh/postage stations are available. Waiting in line, the details on the ceiling caught my attention. Maybe because the darker evening outside accentuated the brighter interior, the simultaneously ornamental, scrolling flourishes fitted in repeating geometric patterns stood out in ways I hadn't noticed before. Come to find after some googling the ceiling is decorated with the country seals of 11 countries including the US, the countries part of the universal postal union at the time of construction, an administrative body now under the purview of the United Nations that handles international shipping policies. Not very fun facts: designated a national historic landmark in 1973 and re-named after James Farley, 53rd U.S. Postmaster General in 1982. Previously generically named the General Post Office. Slightly more fun fact: atop the facade along 8th Avenue the inscription reads, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." Some may confuse this to be the creed of the U.S. Postal Service, but it's actually not. Rather, it's tied to the tribute that building architect William Mitchell Kendall paid to major historical figures credited with postal advancements. This is an excerpt out of Herodotus's 'Histories', which described the messenger system established in Persia by Cyrus the Great.

The majestic main hall of the James A Farley customer post office that has been Manhattan's main…read morepost office, formerly with access 24 hours a day with Automated Postal and window service 7 days a week, has had a real decline in services. As someone who has regularly used this post office for years given its easy availability, including with a P.O. Box there, it amazes me what has developed, especially since the building now also includes Penn Station's Moynihan Hall. Yes, they do have window service every day, but 98% of the time they're slow as molasses long lines because less than optimal staffing levels. Hey, USPS, this is the city that never sleeps, yet P.O. Boxes and self-serve Automatic Centers are now closed off to the public at night!!! Why? (Note - This is despite the faster than inflation, year-after-year increase in this location's P.O. Box rental rates.) Why is the only ADA access, as far as I could find it, on the almost the. complete opposite side of the building towards 9th Avenue inside Moynihan Hall?

Only one PO staffer working the window but cleared the line reasonably quickly as I was the last…read moreguy in line. Not much of a conversation outside of getting the transaction done so they could handle the rest of the line and that cleared out folks. They have a machine for some package and mail services, and a lot of PO Boxes here. Close to the PATH. All the basic services, and stamps were mostly available though holiday stamps weren't out yet when I visited. Open Mon-Fri 8-4:30p and Sat 9-12p, a bit shorter than the one north in Hoboken.

The best post office with the best postal worker, Dianne!!! I moved to the area a month ago and…read moreneeded to mail something. I'm so happy to discover Dianne and the Hoboken PO. She's so kind and so positive. It's a joy to come here!!! Thanks for always adding joy and kindness to my day, Dianne. A++++

i just started a po box service from them and already they returning my packages. i pay service so…read moreyou can hate return my packages?

IN and OUT in a blink of an eye! Later hours than other post offices. My go to post office…read more Friendly staff at this location.