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    US Post Office

    1.7 (69 reviews)
    Open 8:00 am - 4:30 pm

    Services - US Post Office

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    10 days ago

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    6 months ago

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    4 months ago

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    5 months ago

    Tameka is amazing! She helped me out and showed me how to make my own shipping labels. Very helpful and sweet.

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    2 years ago

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    2 years ago

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    2 years ago

    Customer service was rude as fuck. Y'all need to hire some new employees. You also don't open on time.

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    3 years ago

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    5 years ago

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    2 years ago

    I'm missing mail that was supposed to be delivered and the worker was rude and unhelpful.

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    7 years ago

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    5 years ago

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    12 years ago

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    8 years ago

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    9 years ago

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    14 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    4 years ago

    Sent out a package and everyone was helpful despite the negative stereotypes of postal workers. Quick and easy

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    6 years ago

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    13 years ago

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    7 years ago

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    11 years ago

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    9 years ago

    The woman names Imelda yelled at me. For whatever situations, you should not yell at customer. Very rude.

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    9 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    Tameka was extremely helpful and informative when I was applying for my passport!

    Mentioned in 2 reviews

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    US Post Office - Looking up at one of the circular ceiling designs

    US Post Office

    (223 reviews)

    Chelsea, Midtown West

    Procrastination usually doesn't win out, but thank goodness for a USPS office open until 7pm on…read moreSundays, even during the holiday season! In fact, the only station in the city open on Sundays and a lifesaver for those who started writing holiday cards on the Friday before Christmas. Peering into the "envelopes" mail slot, thousands of pieces of mail were visibly overflowing the sacks, requiring some gingerly wedging of my small booklet-worth of correspondence in between others. Fingers crossed all made it out ok! Shoutout to one of two staff working the two open counters at 5pm on Sunday December 21, you were friendly, prompt and helpful and put your best foot forward for terrific customer service. Only 2 counters were open and the line was about a dozen people long, steadily moving. For service--a solid 5 stars. Facilities are as expected a bit on the older side, being built in 1912 as part of the original Penn Station complex, though the modern conveniences of tap-to-pay technology and self-service weigh/postage stations are available. Waiting in line, the details on the ceiling caught my attention. Maybe because the darker evening outside accentuated the brighter interior, the simultaneously ornamental, scrolling flourishes fitted in repeating geometric patterns stood out in ways I hadn't noticed before. Come to find after some googling the ceiling is decorated with the country seals of 11 countries including the US, the countries part of the universal postal union at the time of construction, an administrative body now under the purview of the United Nations that handles international shipping policies. Not very fun facts: designated a national historic landmark in 1973 and re-named after James Farley, 53rd U.S. Postmaster General in 1982. Previously generically named the General Post Office. Slightly more fun fact: atop the facade along 8th Avenue the inscription reads, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." Some may confuse this to be the creed of the U.S. Postal Service, but it's actually not. Rather, it's tied to the tribute that building architect William Mitchell Kendall paid to major historical figures credited with postal advancements. This is an excerpt out of Herodotus's 'Histories', which described the messenger system established in Persia by Cyrus the Great.

    The majestic main hall of the James A Farley customer post office that has been Manhattan's main…read morepost office, formerly with access 24 hours a day with Automated Postal and window service 7 days a week, has had a real decline in services. As someone who has regularly used this post office for years given its easy availability, including with a P.O. Box there, it amazes me what has developed, especially since the building now also includes Penn Station's Moynihan Hall. Yes, they do have window service every day, but 98% of the time they're slow as molasses long lines because less than optimal staffing levels. Hey, USPS, this is the city that never sleeps, yet P.O. Boxes and self-serve Automatic Centers are now closed off to the public at night!!! Why? (Note - This is despite the faster than inflation, year-after-year increase in this location's P.O. Box rental rates.) Why is the only ADA access, as far as I could find it, on the almost the. complete opposite side of the building towards 9th Avenue inside Moynihan Hall?

    US Post Office

    US Post Office

    (105 reviews)

    TriBeCa

    I wanted to mail my package out and thought since this location open up early at 9, I drop by at…read more9:20 on a Wednesday morning and It was empty in the morning no one waited in line to mail out their item so I thought great no line. I headed to the clerk. Lady behind the counter closed her window and acted like there is no customers waiting for services. Took no initiative to service either. Upon giving her the package I couldn't even see her face as the window was so closed up. This is not covid period anymore and I don't see her wearing a mask either, please give some customer service. She was also very rude to others waiting in line afterwards. I will not come to this location again. Out of all the manhattan post office. This is the worst location with bad customer service. Other location's clerk was quick and superior with their customers service.

    Canal Street Post Office is a gem, it's the embodiment of change in the neighborhood and the world…read moreat large. Most noticeably the racial mix of the personel from white and black to black and Asian, sometimes the transition appeared to be bumpy. one thing remains consistent, it's always a surprise not to get yelled at. Recently I went to pick up the mail and watched this young blackman, a custodian and clearly resentful at the job, acting extremely aggressively bordering violent towards one of his Chinese colleagues behind the window, in front of the customers. It was quite alarming. Having read about the uncertain fate of this post office, this adds more feeling of doom and chaos to the possible end of an era.

    US Post Office - postoffices - Updated May 2026

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