Absolutely the best!!! Fast, efficient and knowledgeable. Highly recommend. They won't ignore you or treat you like you're interrupting their lunch. read more

Always reliable and helpful, especially sending breakable ceramic works of art, framed pictures and fragile but sentimental items that are irreplaceable. I can always count on the able team at Lex Pack and Ship. Not inexpensive, but always worth the investment. read more

Do all packing and shipping businesses provide the same services? If you think the answer is yes, then my guess is that you haven't had very positive experiences at any of those places. From my own experiences over the last fifty plus years, i can only state, emphatically that Lex Pack & Ship provides the most AMAZING services when it comes to buying boxes , shipping and offering the kind of help and guidance that comes from over two decades in business! If you need to pack to move somewhere or ship some stuff, it can become a hassle but Bob and Irma, the owners can take the stress out the experience. While the name of their store " Lex Pack & Ship" is having a little fun with " Lexington Avenue " by making you think " Let's Pack & Ship", the reality is that Bob & Irma really make the experience a joyous one! read more

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Very knowledgeable and friendly staff - my go to. Very clean and tidy . Worth the $ if you need to send anything read more

We recently used them to pick up a delicate piece at a local gallery, pack and ship to Florida. They picked up exactly when they said they would, packed it securely (vintage glass piece) and shipped as promised the next day. The piece arrived in perfect condition and the staff at Lex Pack and Ship were extremely professional and helpful. We will definitely use them again. read more

I have used Lex Pack & Ship for years and they have always been extremely good and very professional. But I am writing this review today because of a truly fantastic job they just did helping me ship some family heirloom silver pieces cross country. I was extremely nervous about shipping these pieces but Irma assured me about the process and how they would handle the shipment. She handled everything from wrapping the pieces, packing them in the box, making sure I had the right insurance and speed of delivery, etc. Everything was perfect. The package and the family silver arrived in beautiful condition. Irma and her team did a wonderful, professional job again! read more

He team is courteous, polite, helpful and great overrall! I went there for the first time as an international person looking to ship something and they were responsive. read more

They helped me pick up a vase from an auction house and ship it across the border to Canada. The vase was securely wrapped and packed and arrived intact. A big shout out to Thomas who really made it happen. read more

They are the absolute best ! All of them are very attentive and Kind, thoughtful and very professional... and quick!

I needed my passport photo taken properly so I called ahead and asked if they knew what was required. They told me to come right in. I had already had one passport photo disaster, so I willingly walked 25 minutes for a much better experience. Everyone at Lex Pack and Ship is so friendly and kind. Although a lot was going on in the small shop when I arrived, within minutes a background screen from the ceiling was drawn and an excellent picture resulted. 2 perfect photos were given to me and I was on my way. I highly recommend Lex Pack and Ship for their efficiency and knowledge about obtaining passports. I am an artist and intend on shipping my paintings with them in the future due to their diligent service. read more

The number of UPS stores and other shipping companies that were slow, rejected picking up, or didn't respond was alarming. Lex Pack & Ship took the job and did it without fuss or difficulty. They were a little more expensive, but it was completely worth having a hassle-free shipping partner to take care of auction pickup, packing, and shipping. read more

They are polite here, but their good manners comes with an extra cost, because they charge an exorbitant amount! They even add on a surcharge for dropping off UPS parcels and a big 20% or so add-on to USPS and other shipments. I highly recommend you go directly to the US Post Office a block away or Fedex or UPS itself. However, if you ask the store staff how much surcharge there is compared to going to your regular FedEx/ US Post office, they will answer you honestly. You can go to this store if you have lots of money to throw away but I suppose you get good service! read more

I had to drop off two packages and the gentleman working was extremely nice and helpful. I will be back!

I highly recommend this facility for sending and receiving mail, sending and receiving packages and passports. But most importantly, for the FABULOUS SERVICE given by Irma and her team. The staff is excellent, thorough, friendly and fun! So, if you need a place to get your mail for business or personal reasons, I highly recommend LEX PACK AND SHIP!!! Thanks Irma and team for all you do!!! read more

Always a great experience. The team is always kind, friendly, and helpful. We have been their loyal customers for quite a while now and will continue to be so. read more

I used this company's services for the first time this week and decided to write this review solely based on the exceptional customer service Pedro provided me. His customer service "style" felt as if I walked into the Nordstrom of delivery companies. Pedro went above and beyond to cover every single detail, handled my belongings with such care and his New York personality made me smile from ear to ear; which lasted on my face even as I walked out of the front door. I truly hope this message reaches the rightful owner of this company because someone needs to put that man in charge! read more

The rudest service. I was in this location 5pm 9/14 and sought to get my mail, the person working, a gentleman with a pony tail said "it's your mail not our business" when I asked him about a lost package. I asked him to check and the package was atop a shelf. He said "oh well you are lucky" - this location is usually so thoughtful - the tall man and the lady are great - however this rude person could use some lessons in customer service read more

Can't tell you how much I appreciate the professionalism and resourcefulness of the team at LPS. I work with artists and they saved the day when my art shipper fell through on a pickup for the biggest annual art fair. I sent my client to LPS four days before she needed to get her large canvases to Miami, and LPS not only packaged it all up at a great rate - quickly!! - they also helped us make it fit into the correct dimensions that would save us hundreds of dollars with FedEx. LPS is the best and they'll always be my first call in Manhattan. read more

Fantastic! We shipped artwork from NY to CA and it arrived on time and in perfect condition. It was very carefully packed! Impressive customer service! Great customer service! Would use them again! read more

Best place in the neighborhood to send out packages and mail. You basically show up, hand them whatever & they take it all from there. I did this with all my Thank You cards for my wedding (they even sorted the ones that needed extra postage) and my Christmas returns - I basically just handed them the product. BEST PART - They ALWAYS make me laugh and are super real, which is sometimes hard to find in this zip code. read more

Friendly, prompt, and attentive service. Best place in town for shipping your packages!

You guys make the hassle of bi coastal living SO easy. Whenever I've needed to ship anything post-haste, everyone here has been very knowledgeable about getting my packages to the other side of the country for a song. Thanks so much!! read more

I needed to ship a box Prestige S3 (35 macarons) from Laduree to Georgia, overnight. The employee was very helpful. He busted out the measuring tape and measured the gift bag and Laduree box, then suggested the best packaging box. He went on to package everything for me including placing air bags to protect the macarons and taped it very well (he had asked if it was fragile and surprisingly didn't know what macarons were). All I had to do was write the recipient address and pay. Great service. Would definitely do business with again. If you're wondering, my total was $89.22 for FedEx Standard Overnight which included the packaging service ($7). All this for macarons. Sheesh! :p read more

Best place. Professional fast polite. Tons of personal attention. Fed Ex lost my package. They found it. Very special place . You can call them and they will pick up your packages for you. The poster child for private mail service!! MAD read more

This place is the best. Very friendly, polite and helpful staff. They always know exactly what I need. I ship to several different addresses regularly and the staff all know the addresses by heart. I am greeted with a smile every time and I am often in a rush so they always make sure and take care of my needs right away. read more

I have been going to them for a few years and they always take the stress out of whatever I what. they serve you well even if the transaction is not for a lot of money. Very Friendly Richard- local resident read more

Really quick and easy. Just dropped off my stuff and they packaged and shipped for me. Nice and professional.

Great service, really helpful, friendly staff, highly recommend if you need to ship anything.

I have used the services of Mailbox Etc. for 10 years or so, and love the team and services they offer. Irma, who runs the place is the best, as are the rest of the staff. Since I live in a townhouse and have no doorman, I send all my mail and deliveries here. I also use their packing and shipping services every week, and on occasion, their shredding machine. Their customer service is fantastic, (including getting automated emails when packages arrive for me), and they always make a point of helping me find the best and least expensive way to ship packages. The staff here feel like family and I highly recommend this company. read more

We recently moved apartments and there continues to be a ton of paperwork/copying/printing/mailing that goes with that. The folks at LEX PACK & SHIP made all of that seem easy. They were helpful and capable and kind -- a winning combination. I can't imagine using anyone else. read more

Absurdly over-priced. The staff was unfriendly, bothered that I was giving them business, and completely unhelpful. I would rather stand in line at the post office over this 'convenience'. It sounds like a great idea but alas it is not. With five people standing around this tiny store you think someone could help out but they were too busy chatting with one another. read more

Best shipping company in NYC! Picked up my items from auction house, got them perfectly packed and shipped them from NYC to Germany. Thank you for this professional job! Will definetely work together with you again when I have something to be shipped from NYC! read more

Super Service!!! Efficient and helpful. Bring Anything in and they know how to get it Anywhere. They care. Nice People! I like doing business with them. read more