I visit this post office regularly and have never had a bad experience. The main clerk Mark is very…read morefriendly and professional. Many times I've come to this location and didn't have a box to ship my item, I'll let him know and he goes to the back room where he has a few extra boxes to help customers out in this situation. Definitely recommend going to this post office!

Cute post office, friendly employees, don't mind coming here when I need to. Parking is a bit…read moretricky, but not complaining.

I've only had good experiences here and after today I thought I would spend my short waiting time…read moreto leave them a note. Here is why: -The staff is always super helpful and nice. -I got my passport here a few years ago with an appt. - super easy. - I walked in right at 5pm today and the doors weren't closed and they didn't turn me away. The manager was starting to close and asked how to help me with a weird shipping question. - this location takes debit and credit cards now! So happy that I was able to use this location again.

How is it that a business does not answer the phone all day long???? I've been calling throughout…read morethe day letting the phone ring and no one is answering the phone. That is a poor business practice. Whoever is managing this store you need to tell your workers that they need to answer the phone. I can see one time maybe being busy but me calling back throughout the day multiple times and no one's ever answering the phone that is unacceptable

I honestly feel like they're just understaffed, but it's really frustrating trying to pick up mail…read morehere. It seriously takes forever. I had a bad experience with an employee at this location a few years ago, but they've all been nice since then. Wish they'd just put a couple more people in the front for efficiency!!

I understand being short on change due to the holidays but at least check your till before turning…read moreaway a paying customer.

Love Julie and The Post Stop! Going to the post office and running an errand is usually a drag...I…read moreactually look forward to popping into to see Julie.

Although website says FedEx QR Code Accepted, shop owner rudely insisted she does not accept QR…read morecodes for returns. Friendliness and kindness was not given. Maybe she was having a bad day? She seemed extremely busy and overwhelmed

FIVE STARS! I had to…read moremail out some gifts to NY. A post office in Dana Point California means palm trees all around, a nice private parking lot with 12 spaces, a huge spotless lobby with plenty of counters to pack, repack and fill out forms, a great pets allowed policy allowing seniors to bring in their adorable puppies and the best employees including the stellar Desiree who was calm, quick, alert, thorough, polite and offered me all options (not just the most expensive ones) to mail the packages to New York. I needed padded mailers in two sizes and they had ample supplies plus funny greeting cards to make you smile and laugh as you wait. This was a great experience. Thank you USPO in Dana Point California. " I wish they all could be (Dana Point ) California .....".

I don't know what it is but this location specifically really smells like chemicals or plastic…read more Today I walked in and it hit me immediately as I walked in the door. This location has a pretty small parking area, but there's usually open spots. One thing I do really enjoy is that this location is pretty big and I love all the self service options.

Thank you for hiring amazing employees like Victoria and Jake. The previous owners were very jaded…read more It is so refreshing to come to my local Coastal postal shop and feel like family. Never going to UPS store again. THANKS FOR THE 5-STAR SERVICE

I've tried to use the mail services 3 times and all three times was turned away because "they are…read moreclosing" yet someone is ALWAYS at the counter paying. You would think they would accommodate the business but I give up. Hours are posted but not followed.

The people absolutely bend over backwards to provide smooth, efficient service. They are warm,…read morepleasant, and look for ways to be especially helpful. I always enjoy going in - everyone is greeted with respect, a smile, and beautiful humor.

Team members unwilling to offer any solutions. Was told their manager would call me to discuss case…read more- never happened. My package was never delivered and it was sent back to me. I simply requested a reimbursement. I got the runaround from every team member I had contact with. 30+ years UPS customer treated poorly. No repeat customer retention attempt or options. I would avoid going to this UPS Store if you need to ship anything. I imagine if someone from the store sees this, they will throw blame back on me. Bit the truth is, customer service at this location is poor. Superficially friendly staff, but kindness is strictly performance, not authentic. We are all just a number. Long term customer lost over 122$ rightfully owed to me.

Jeremy was absolutely awesome!!! He was so helpful, patient and professional! Excellent service!!!…read moreIt's a comfort to know he's at this location to help me deal with current technical issues. Bless you Jeremy!!!!

Convenient location with excellent & friendly service - every visit is productive, professional and…read morepersonable. This UPS store is always my first and favorite place for shipping, supplies and satisfaction ~ I recommend it highly!

Very efficient Business!!! I would come back again to send my International package. Just wanted…read moreto let All YOU, loving people out there know. Keep this thought in mind, this Pandemic has raised prices for international shipping and everything else. But, please do not worry, this manager/owner has got you covered. I am doing the Happy Dance now , sorry sir. I am foggy with your name. Ooooops... Let's just say this, I had a VIP package shipping to???, secret, LOL. Well, from that expert, knowledgeable, and directive nameless manager, the VIP package was delivered on time and in Prestine condition!!! Thank you, thank you, and thank you Sir, I am singing the thank you Song off key. Muah, muah, we shall meet again. BTW, the receiving Party was so thrilled at their end. In addition, it was my first time coming to this business. I will Be back, that saying From Arnold in one of his Movies.

Friendly employees, small store but has what you need. Love the convenience of proximity as wellread more

Love this location for Amazon drop offs! It's quick, easy to get to, and the staff is courteous…read more Plenty of free parking if needed in lot and on street. Across from public library. I came to get images printed awhile back but they were unable to guarantee the quality so I purchased online instead. Convenience spot for locals. Thank you!

I don't come to this location too often, but every time I have it's been a fantastic experience,…read moreand all due to their staff! They are always very friendly and helpful. I love the self service stations too. I came recently and needed to send a package to a loved one in the hospital. I wanted to get it there as quickly as possible. The employee gave me a tip that for whatever reason, they can get it there faster if I used one of their boxes versus my own box. I appreciated that he gave me that insight. See, very helpful! It was very appreciated!