Thank you for hiring amazing employees like Victoria and Jake. The previous owners were very jaded. It is so refreshing to come to my local Coastal postal shop and feel like family. Never going to UPS store again. THANKS FOR THE 5-STAR SERVICE read more

I've tried to use the mail services 3 times and all three times was turned away because "they are closing" yet someone is ALWAYS at the counter paying. You would think they would accommodate the business but I give up. Hours are posted but not followed. read more

Their website says notary always available. Went there this morning. Notary is NOT always available. You need to update your website with facts. read more

Jason helped me and my wife out with a notarization and making. I've been here before and everyone is helpful. Jason made sure I had the best making option and emailed the receipt. I highly recommend Coastal Postal. read more

Very helpful folks, willing to go the extra mile! More thoughtful things need to be said.

Came to ship an item during their normal, advertised business hours and they were closed.

I use for notary services. Always thorough and careful. Friendly too. My first choice.

I called and spoke with Victoria and Alex and discussed shipping my TV back to Pennsylvania. They grabbed Jake (manager) and he let me know that they would be able to help me out! Jake was awesome! He helped me to package and ship my Apple PC, 45 inch TV, and car parts! He went above and beyond to ensure that everything would arrive safely! Overall the value for everything was great! They truly exceeded the services I was expecting! New ownership took place in Oct. and you can tell that Jason (new business owner) has been doing great with the place! read more

Always quick and helpful. Received a fast cheap notary, without an appointment would highly recommend

The new owner, Jason, provides the best customer service. He and his staff are friendly, efficient, and charge reasonable fees. To get a document notarized only costs $15. I had 3 documents notarized and LiveScan fingerprints taken in 30 minutes! That's record time. I will be a customer for life. read more

As others have stated in the reviews, the location essentially doubles up on the rates you could get at a nearby FedEx or UPS store. I shipped a package with them and they doubled up on basically everything...the base rate, the adult signature rate and the insured value rate. When I came in there to ask them about it I was told that the rates I see online wouldn't in fact be the rates that I would get as I would need to have an account on FedEx. So I took them up on that and went online and got all the way to the payment area and I'm able to print a label right now for half the price I paid. The funny part is that the drop off location that the FedEx estimate shows is the coastal postal location. So that means I could have printed this at home and driven down there and still shipped it from their location at half the price. So if that's the case then what benefit do they provide aside from helping me fill out the FedEx form fields? Is that worth double the price? I'm all for supporting small businesses and I realize that everyone needs to make money but at what point is it just unfair? I wish there was just a little bit more transparency or at least some added convenience of they're going to markup the rates because I was also charged $6 to repackage my box as I was told it wasn't good enough as is if I was also declaring a value for insurance. read more

Coastal Postal - Receipt from location - Notaries Near Me - San Clemente, California

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Jason packed six large pieces of fine art for me. The items arrived safely and quickly. I was so impressed with the professionalism of packing valuable items for shipping. The people working there are so friendly and polite as well. There's no other place I'd rather go for shipping. They also have the best cards and stickers, so fun! read more

i have found that Jason, the new owner, and his staff are incredibly helpful and always welcoming. It is also quite obvious that Victoria and Jake enjoy their jobs. Coastal Postal is always clean and well organized, which is a real plus. MB read more

I've been going here for sometime now and I have always had nothing but a great experience using Costal Postal. They always help me pick the right packaging and have always been very cordial. Hands down best mailing service establishment I've been to in a long time. read more

NOT COVID SAFE! I needed to get a Live Scan done and am a high-risk person, so I called the store ahead of time to see if they were following the executive order issued by the California government that all businesses MUST wear masks. When I asked the person I spoke with if they were wearing masks, she said that she does, but that the owner doesn't and he doesn't make other employees wear masks (as if the owner is allowed to make this decision). This business is clearly not following the executive order and COVID recommendations and I will NOT do business with them, now or in the future! read more

Coastal Postal is the best. Mary Anne and Tony have always been both super positive and helpful. For instance, when I was traveling, they stored all my packages away and emailed me if something official-looking came in. If you need a private mailbox, you couldn't ask for a more convenient place. read more

The best mail place ever! Very friendly people, reasonably priced shipping, and a nice and efficient system for printing labels, storing addresses, etc, to make it super fast and easy. Best of all, they are extremely reliable and you can count on your item being shipped lightning fast and arriving safely and quickly. I love and trust this place so much that I drive from San Juan Capistrano to come here instead of go some place closer. read more

Best shipping/notary/whatelseyaneed store in all of Orange County. I had to make a number of trips here to work out some paperwork that required notarizing. Needless to say the company requiring the paperwork threw me multiple curveballs and we had to return to have the paperwork redone. They were so good to us and helped us through the process and even did it on the house (which was amazing and a total shock). Thank you Coastal Postal for knocking it out of the park and bailing us out in our time of need!! read more

They double the rates and it takes longer to get there! Do not go here when you can mail at UPS or USPS right around the corner for half.

I've been in there many times from my postage, FedEx, UPS, fingerprinting and notary needs and MaryAnne and Anthony are always extremely pleasant kind and responsive. I highly recommend. read more

The proprietors of Coastal Postal in San Clemente, Maryanne and Anthony, deserve their five stars. I called in several times with my questions in preparation of sending in an elderly member of the family. Yes they are even older than me. Having several customers in the store, Anthony managed to multi task several transactions very quickly, effectively, and above all else with a warm friendly demeanor. Thank you for your service. Using the infamous words of Arnold Schwarzenegger ... "I'll be back!". read more

Amazing little family-run business where they really care about their customers! Full of integrity, totally dependable and simply lovely to work with! I highly recommend them! read more

Having Coastal Postal nearby is like having a small town, community postal office. Family run, always friendly, helpful. They offer all the usuals, notary services too. read more

The biggest rip-off you will ever find. He harges 3x the amount of the normal UPS Store he claims to be affiliated with. He is not connected to Ups systems and cannot access your information or your customer list like all LEGITIMATE UPS stores do. What is normally a $10 charge to send a letter second day ground thru UPS, he charged me $37! 300% markup and doesn't tell you he is not part of the franchise until you notice how expensive it is to mail something through him and by that time it's usually too late to make it to a legitimate store His PO boxes are $400 a month! Yes, $400. Just an FYI before you line this con mans pockets or he lies trying to obtain your business. He is really a bad guy a total con man and a big liar. I reported him to UPS so there may be some big changes in his business very soon. As there should be he's a fraud read more

Old lady behind the counter was very rude. Didn't even look at me as I walked up and was very unhelpful and condescending.

The staff is incredibly professional and always friendly. Even when they are busy, they take the time to connect with their customers and build lasting relationships. I cannot recommend this business strongly enough. Always a positive experience! 5 star all the way!! read more

I'm so sad, this place is local to my company and we use them often for all sorts of stuff. However, we work with high risk populations (group homes, disabilities, children with autism, etc.). I went to have something notarized today and the woman behind the counter wasn't wearing a mask. I feel really bad for walking out and they are very friendly, but I can't take the risk for the people that I serve. read more

This place is a scam. Had a package that was supposed to be over-nighted. 1st they wanted an extra $125 for shipping, I paid that. Then he comes back and says he needs $230 extra, then says he's needs and extra $50 for the delay. Total scam...DO NOT USE THEIR SERVICE! read more

First time I ever write a review. Sent a package on the 30th of March and was told I'd be expecting it to be delivered within the week. It's now 2 weeks later and I've just got told by the FedEx representatives that my package is lost. I wouldn't be upset if it was something small and inexpensive but to pay $100+ for shipping cost and still have it lost due to them (the store) not printing a readable label, is unacceptable. read more

I have used Costal Postal for years and they are great! Especially for shipping and meeting your postal needs. They also provide notary services which is very useful! Best of all the staff is always very helpful, friendly and provide excellent customer service! read more

The lady owner was super kind and donated paper copies to me for my Make a Wish project!! Thank you!

It cost me $18 to print 4 single page prepaid shipping labels and 3 plain plastic bag mailers. That is insane. At my other mailing store, this would cost me $5 max. Customer service was fantastic- this is the only reason for 2 stars. Price alone deserves a 1 star rating. read more

Went in recently for fingerprinting. Anthony was super friendly and helpful, and the process was quick and easy. Given how hit-or-miss UPS is with these types of services, I'll definitely be back to support this family business. read more

Every time I've needed something - fingerprinting or shopping, their service has been awesome. Thank you!

If you need a new passport photo, don't waste your time going to CVS or any other "self service" photo service, go here, you won't be disappointed! read more

Super clean, updated store! CP is convenient and efficient with friendly service. They really know what they're doing where shipping is concerned and Live Scan and Notary is a BIG plus. Thank you! read more

By reading the reviews, it's clear the owner has many complaints against her about being rude and unprofessional. I experienced that today, in a big way. So, when you see her replies to comments that say: "customer service is important or please call and discuss", thats a flat-out load of dung. They gave me a FedEx quote of $324 to ship an overnight letter arriving Saturday morning, in New York. FedEx is responsible for the letter not arriving until Monday. FedEx also said it was not due to bad weather, airports, or accidents, just a logistical error. I called my credit card company so they could process the refund. I have been out of town for over a week, but today I stopped by coastal postal, purely as a common courtesy to advise them that I had requested a refund through the credit card company. The owner totally lost her cool and was rude to me and my wife. Its shocking anyone can treat customers this way and still be in business. Many people have made comments about her. After looking at the other comments, I checked FedEx and their rate for that same delivery it was $145 and coastal postal charged me $324. That is not just gouging, it's taking advantage of people. If FedEx had delivered as promised, I would never have found out that I had been cheated, but at least I would not have been exposed to this woman's vile & saddening behavior. There is another local company that offers the same services on Pico and La Plata, right next to Starbucks. read more

This review is really about service. I went in to fax two pages. I tried to pay with my credit card and the lady refused. Said it wasn't worth it since she was charged 1.70 on a 3.50 transaction. I said fine, charge me the 1.70 I need this faxed. She looked at me like she was doing long division in her head. Then said no, she's trying to keep costs down. How does that make sense? My wife scrounged up 3.50 from her purse and I got my fax. With so many options today, service is really the only thing anyone can standout with. I'll be at the UPS store from now on. read more

We've shipped a bunch here and they are always friendly with great service! So nice to have a place that makes shipping easy and efficient! read more

The staff is rude and very condescending. Wish the owner would hire some new employees.