I called, they answered. First Star. I had a problem, they…read morehad a solution, Second Star Their solution had a problem, their solution to that problem was acceptable, Third Star The offered a discount for accepting their solution, Fourth Star My phone is now purple, Back to Three Stars. My phone is now flawlessly repaired, and I kinda like the purple. Five Stars.

I went here to have a charging issue with my iPad 10 diagnosed. Ryan at the Laguna Niguel store was…read morevery courteous and professional. He was able to determine the problem within minutes and gave me several remedy options. I was very appreciative of Ryan's no nonsense and zero pressure repair approach. I will definitely bring my devices here from now on.

These guys are the best! James has taken care of my tech issues for years. Super knowledgeable,…read morehappy to dumb things down if you don't know what you're doing, but can also keep up with you if you're savvy. Bought various new systems per his recommendations. And they were by far the most sensible options for me. All the other blokes that work there are fantastic and efficient too Cheers!

Had such a great experiencing working with Kyle at More Then A Fix…read more. Kyle was super professional but also very personable.. He worked on our ice maker, and as soon as our part came in he was on his way.. 5 Stars!!! Happy Customer, Jill Tucker

Great service! Hassan was upfront and transparent with what my cracked screen needed. Instead of…read morecompletely replacing the screen, I only needed to replace the screen protector which we saved me lots of $$. Highly recommended!

I had a great experience at Best Repair at The Shops at Mission Viejo. The staff was friendly,…read morehelped me right away, and their pricing was very good compared to all of the other quotes I received. I came in with a cracked iPhone 13 camera lens and they fixed it fast -- seriously faster than I expected. Their location right next to the food court is perfect because I grabbed something to eat, and by the time I finished, my phone was already done.

Abdullah at RX Tech Repair is the best! His customer service is impeccable, plus he is reasonably…read morepriced. He is very knowledgeable, skilled, smart and very fair. We highly recommend RX Tech Repair! Our laptop had been problematic for nearly a year. It was extremely slow and there were pop-ups interfering with a smooth log-in. We brought it to RX Tech Repair last November. Abdullah took a look at it and immediately diagnosed that the laptop was infested with malware. He also noticed immediately that the battery was bad. He has a keen eye. He pointed out to us a nearly imperceptible bulge in the area where the laptop battery is located. He opened the laptop and sure enough he was right! The battery was swollen and bulging. Abdullah quoted us a fair price to replace the battery. He offered to clean the malware off the laptop at no additional charge. He told us that it might be possible that our hard drive might also be faulty too, but he wouldn't know for sure until he performed the other work first. When we picked up our laptop it was working much better, but was still running slow. Abdullah told us that our hard drive was indeed faulty and might fail soon. He strongly recommended we replace the hard drive as soon as possible. We had some critical work to do using an obsolete program, so we took a risk and postponed our hard drive replacement. This March we brought our laptop back and Abdullah installed a new 1 Terabyte SSD. Again, his price was fair and very competitive. He also restored Windows 11 and MS360 along with some other software. Now the laptop runs great! It runs faster and better than when it was brand new! All during this laptop restoration process, we contacted Abdullah multiple times either by phone or text message asking him a myriad of questions on different technical matters. Abdullah always went above and beyond answering our questions and providing guidance and advice. He devoted so much of his valuable time and energy helping us without charging us. When we met with him in person he would also take the time to answer more questions and even demonstrate how to do things we were not familiar with. In the future, if we have issues with our computers, cell phones or other devices, we know where we will take them. Abdullah at RX Tech Repair is the best! Thank you Abdullah for great customer service.

Amazing work fast and super knowledgeable. My iPhone 11 battery was going bad and always needing a…read morechange. I read the reviews and decided to give them a try. I could not be happier.

I came in fully expecting to spend a fortune and lose half my day. Instead, he quickly diagnosed…read morethe issue, saved me from a $109 repair, and got it handled for about $20. I was in and out with zero hassle. Straightforward, honest service, and no upsell nonsense. This is how a repair business should run. Highly recommend.

I contacted Alex this weekend regarding replacing my wife's cracked cellphone glass. Alex was…read moreinformative and provided 3 options and once I decided on which option was best Alex ordered the part. I made an appointment for Monday at 11 a.m. and Alex explained the work would take approximately 2 hrs. Alex is the ultimate professional and his shop is clean, organized and conveniently located in Laguna Niguel. Alex also offered to pick up the phone and bring it to the house when it was completed which is a terrific service. I just happened to be out running errands so I dropped it off and sure enough Alex was done with the task in 2 hrs. This is definently the go to shop for cellphone repair and Alex's stellar service and positive attitude made it a pleasure. Highly recommended

Imagine my shock when I turned on my computer this morning and it wouldn't boot up. As a small…read morebusiness owner for 33 years, I have my entire business on my laptop and freaked out immediately! After a quick Google search on my phone, I found Kevin's Computer Service and they had amazing reviews so I didn't think twice and went to their Laguna Niguel location. Steve is a modern-day hero and had my laptop up and running the same day at a fair and reasonable price! I was ready to go out and buy a new laptop but he talked to me off the ledge and told me my existing laptop was fine and he installed a top notch antivirus security software. Disaster averted and I'm back home cranking out computer work and it's not even the end of the day.

From the moment I walked in with my computer, Sterling helped answer all my questions. He is very…read moreknowledgeable and I appreciate his work ethic. I consider him to be my go to computer guy! Thank you Sterling and Steve. Claire F.

Great service at a reasonable price A must when you need phone repair. Convenient locationread more

Dishonest, Unprofessional, and a Complete Bait-and-Switch Experience…read more I don't usually write negative reviews, but my experience with Pros Phone Repair was so frustrating and dishonest that I feel the need to warn others. When my daughter and I first walked in, we were quoted what seemed like a fair and reasonable price to fix her phone. She had saved her own money and was so happy to finally get it repaired. The employee clearly stated the price multiple times, and we left feeling good about the decision. We dropped the phone off and came back later to pick it up. The repair was done, but when it came time to pay, the price was suddenly much higher than what we were quoted. There was no prior call, no explanation, and no attempt to honor the original quote. I immediately questioned it and asked to see the video footage of our initial visit -- with sound -- to verify whether the price had been my misunderstanding or theirs. I made it clear that if the video proved it was my mistake, I was more than willing to pay the difference. Instead, I was given an excuse that it "takes time" to access the video from their Ring camera system. Days passed, and despite me calling multiple times to follow up, no one ever returned my calls or provided the footage. It became obvious they had no intention of resolving the issue or being transparent. To make things worse, we later discovered that the phone's camera stopped working after their repair. I called again to try and address both problems -- the price discrepancy and the new camera issue -- but no one ever answered or got back to me. At this point, it's clear this business operates with zero accountability. It felt like a classic bait-and-switch tactic: quote one price to get the customer in the door, then change it afterward and dodge responsibility when questioned. Adding to the concern, many of the so-called "positive" reviews for this store look suspiciously fake -- vague wording, no details, and profiles with no other review history. After my experience, it's easy to see why they might feel the need to pad their ratings. If you value honesty, integrity, and basic professionalism, stay far away from Pros Phone Repair. There are plenty of honest, reliable repair shops that stand behind their word -- this is not one of them.

Great service and Adan was excellent, heard about this place from a colleague and i will be…read morerecommending this business to all my friends

Adam is fabulous! Fast efficient kind!! Helped me with my IPhone 13. I'll be back. Thank you !!read more

Smartfix came to my house in about 15 minutes and fixed my phone. My screen would turn on, but it…read morewould not register any inputs. Price was fair, and he explained every step to me. Phone is working again. Thank you.

Got back to me quickly and explained all the questions i had before I even asked them…read more Got back to me quickly and explained all the questions i had before I even asked them.

More Than a Fix got my phone charging port cleaned out and functioning. Service was fast, quality…read morewas high, value was excellent. Jacob did an excellent job explaining what he was going to do and the price was great. Far below some of the other quotes I got, where they were basically going to replace the whole port rather than just clean it out.

I dropped my wife's iPhone 12 and it was completely destroyed - front glass, back glass, damaged…read moreboard. My main concern was getting the photos off (she had lost all her photos before so this was extremely important that these got recovered). Jack was so helpful and had great customer service. He provided me with a realistic outcome and gave me options and cost. I believe the cost is fair for the type of work they provided. It took a few days, but they were able to Frankenstein the phone back together enough to extract the data and place it onto an iCloud backup. They were great about providing updates and always answered when I called in for a follow up. They were very nice each and every time. To More Than a Fix team, you have no idea how much I appreciate your help. Thank you. I will absolutely be a return customer.