This is another location that would benefit from hiring a few more people. Nearly every time I come…read morehere there's quite the line and the service seems slow. I know they handle a lot and I'm sure there's a great deal going on behind the scenes too, which is why I try to remain patient. I appreciate that they have passport services at this location. I also like that if you don't need tracking for a package, you can set it on the counter (without waiting in line) or use the drop box in the lobby, as long as your package is under a certain weight. One last thing is that this parking lot is very cramped. I've seen many fender benders, so be careful!

If this was a private enterprise, they would be out of business. Could not properly process my…read moreautopay (after several attempts and using various credit cards), which resulted in the closing of my post office box. I opened one at the UPS store (which has more convenient hours and better customer service) and put in a change of address -- handing it directly to the postal clerk. That change of address has not been processed 10 days later. This is one business that would benefit from either using robots or hiring trained monkeys because they definitely would do a better job!

This USPS location has horrible service and the mailing stamping and lebeling equipment is always…read morebreaking down. The men that work the front desk obviously dislike their jobs and it shows with disrespectful and insulting customer service.

Mail deposited into interior collection box at San Clemente Post Office,…read morestolen, and check cashed. Not sure at what point after deposit of mail it was stolen but I was made aware of large quanties of mail being stolen from loading docs, just sitting unattended by staff.

I understand being short on change due to the holidays but at least check your till before turning…read moreaway a paying customer.

The WORST service in every way. The people working here definitely act like they're doing you a…read morefavor by mailing your stuff. They're put out and unfriendly. Usually there is only one person behind the counter helping customers with 1-3 people hanging out in the back of the counter not helping. One male postal worker in particular (long shaggy brown hair-you know who you are) is unpleasant at best. Curt, unfriendly and unhelpful. Not all of the workers are this way but something needs to change-this location sucks. I wouldn't normally write a review of any kind-but after more than a few years of experiencing this poor service-I've had enough. I am currently writing this review in this post office... there are 24 people in line and only 1 person behind the counter. Its 4:22pm and this is inexcusable. I've just watched one worker look at the line and tell M he'll be back later.

Great customer service. Went in and they boxed everything for me. Super happy with what they…read moreprovided!

Julie is the awesome owner and this is a full service shipping and mailing center. It's…read moreconveniently located in San Clemente with easy parking. She has a lot of cute greeting cards!! She's also a notary and you can reach her anytime

FIVE STARS! I had to…read moremail out some gifts to NY. A post office in Dana Point California means palm trees all around, a nice private parking lot with 12 spaces, a huge spotless lobby with plenty of counters to pack, repack and fill out forms, a great pets allowed policy allowing seniors to bring in their adorable puppies and the best employees including the stellar Desiree who was calm, quick, alert, thorough, polite and offered me all options (not just the most expensive ones) to mail the packages to New York. I needed padded mailers in two sizes and they had ample supplies plus funny greeting cards to make you smile and laugh as you wait. This was a great experience. Thank you USPO in Dana Point California. " I wish they all could be (Dana Point ) California .....".

Rudest experience ever. Went in to drop off a package but wanted to hand it to somebody to make…read moresure I was had everything correct as I rarely ship. I was first in line and one other gentlemen behind me. Finally a postal worker came out, mumbled something, messed around with a stapler and a couple other things.. almost like he purposely did not want any interaction with us, then disappeared and never came back.

Thank you for hiring amazing employees like Victoria and Jake. The previous owners were very jaded…read more It is so refreshing to come to my local Coastal postal shop and feel like family. Never going to UPS store again. THANKS FOR THE 5-STAR SERVICE

Their website says notary always available. Went there this morning. Notary is NOT always…read moreavailable. You need to update your website with facts.

This is by far my favorite UPS store in San Clemente. All the employees are super nice and very…read morehelpful and extremely efficient. I have found that I've not had a long wait most visits which also makes it very convenient.

My go to store for shipping back Amazon packages and other items. Quick service, friendly staff,…read moregood hours, and easy to find parking. I recommend.

Convenient location with excellent & friendly service - every visit is productive, professional and…read morepersonable. This UPS store is always my first and favorite place for shipping, supplies and satisfaction ~ I recommend it highly!

I went in to take a box for shipment the girl working was super helpful but than I got some mean…read moreguy who was trying to tell me my box was going to bust fine that was nice of them but than he threw a box at me to pack it than instead of saying you can do it in here after me spending $400 to ship out he made me go outside like a was some kind of peasant it was not a welcoming feeling at all. 0/0 would not recommend I would like to mention I went to another UPS store after for my other boxes in Newport Beach wow they were so nice!! What a night and day difference!! They even helped with a little extra bubble wrap helped me pick up the box and were so kind they also said my original box was fine and it help up to 70pounds.

Friendly employees, small store but has what you need. Love the convenience of proximity as wellread more

This UPS location is a bit small, and maybe even a little cramped. But, all the staff are very nice…read moreand you can tell they have a whole organizational system going on. It's like a production. There's a lot of boxes stacked, nearly everywhere, but it seems to be organized. They're typically quick, but just note that this is often a relatively busy location.

I don't come to this location too often, but every time I have it's been a fantastic experience,…read moreand all due to their staff! They are always very friendly and helpful. I love the self service stations too. I came recently and needed to send a package to a loved one in the hospital. I wanted to get it there as quickly as possible. The employee gave me a tip that for whatever reason, they can get it there faster if I used one of their boxes versus my own box. I appreciated that he gave me that insight. See, very helpful! It was very appreciated!

Just don't even bother, you're gonna get upset. They are very unaccommodating you go to these…read moreplaces to get help or mail something out. They do not assist you with anything they don't even have Wi-Fi their suggestion to me was just go home. Use your Wi-Fi and then send it to this email address then when you come back, you could print it. Thank God I live very close so I have the ability to walk, but what about the other people that drove and then they gotta drive back home. And then drive back there to pick their copies up if they even received your email because keep in mind they don't have Wi-Fi. They don't have Wi-Fi connection? This is a FedEx store. What is going on? How do you run a business and B shipping, packing, printer, scanner, and don't have Wi-Fi. And then offer no assistance what so ever you are definitely on your own. looking to go print something and you think it's just going to be so easy. You go in you're thinking you're gonna get assistance however you don't know their machines , you're not gonna get any help !!now you get carded ,They want to see your ID to even mail something. It's just a shit show , you're better off going to the library. They are so sweet. You can print whatever you want , You can get on their computer. They have printers. And way willing to show you how to use it It's way well worth it. Who needs that drama and stress. You guys stink in customer service bad