Always helpful and knowledgeable. Based on their shipping recommendations, we were able to get a…read morebetter shipping rate with a faster delivery time.

I went to the UPS store to ship my ebay package. My visit was a little strange. I used a QR code to…read moreget the label, but she told me I needed to go to a UPS store. I thought this was UPS so I printed the label instead. While I was waiting for everything she apparently lost another customers package or something so I got nervous if she'd lose mine. Everything seemed to go through ok. Hopefully my package does get sent out. The lady wjo helped me seemed to have low energy so not sure where she's at but kinda weird experience.

Incredible service. I've had nothing but quality prints and service each time! Everyone is so nice…read moreand helpful.

Stopped in to FedEx today to ship some legal docs out. Rob was welcoming, professional, kind and…read moreknowledgeable. I appreciated Rob's stellar customer service and through processing of my order. I also inquired as to some packing materials and Rob provided assistance in that area as well. Very clean and well organized store and a good value for the quality services that FedEx provides. Highly recommended

This location is fantastic! I don't go in often but when I do , the service is always great and…read morefast! I have gone in for notary services, passport photos, and package shipping. The staff is fully trained in all of it and very professional and friendly. On busy days, parking lot can get busy but that's just the shopping center it is in,. I am happy to have a local UPS store with great service!

Came in to ship a package today around 11:20am, The employee, self described as RAITT, F. noticed…read moremy T-shirt and immediately made a sarcastic political comment: "What tribe are you from?" (note, I've never been profiled as an American Indian in my life) When I answered that I'm American, he kept pushing the topic. I had to tell him to please leave his politics out of the workplace and just do the transaction. I've been coming to this UPS Store for years and have never had an employee insert their personal political views (especially in a snarky way) while I'm trying to pay for a service. It was uncomfortable and completely unnecessary. Everyone's entitled to their opinion, but customers shouldn't be subjected to sarcastic and snarky politically motivated jabs over a T-shirt. The actual shipping part was fine and fast, but the attitude spoiled the visit. I'll probably drive to the next location unless I hear this kind of thing doesn't happen again. Changed rating from 2 stars to 1 as owner ignored my concerns but responded to a positive review 3 days ago.

Been going there for years and years! Always pleasant and friendly service. My go-to notary service.read more

Is there a new owner? I use to go without issues. Awful…read more $18 UPCHARGE on a roll of 100 stamps?!?! WOW that is a crime. I was in a hurry and didn't see til I left. Also did a notary and she was very nosey asking me questions about my personal documents. Will never go back there again.

Experienced excellent customer support from Thomas when we were purchasing two office chairs. He…read morewas very knowledgeable and helpful with product selection and customer care. Every interaction he had with multiple customers was positive and helpful. I usually try to avoid shopping at stores due to poor customer service and the lack of product knowledge. Thomas was a professional and very friendly. Kudos to Thomas.

I have been looking everywhere for the Speck Clear iPhone 14 Pro Max case, which they had in stock…read morehere at Staples. While perusing the store I looked up a similar item online, and found it on another site for less. When I went to check out my case a very nice employee by the name of Gary helped me. He offered me a price match guarantee for the item saving me some bucks! I was extremely happy by this, and I love the item I purchased. Thanks Gary!

Super helpful and friendly crew! Tyler helped me get my…read morepassport today. He was professional, friendly and helped me with a smile. I think everyone there is great! I recommend this location highly.

I wish I could give a negative figure instead of one star, because this place does not even deserve…read moreone star. My first time here and for sure the last time. Made an appointment for passport service at 9am, came here around 8:50am noticing that only one girl was working there. She seems to be friendly assisting all the customers on the mailing services. When I told her I had an appointment at 9am for passport service, she looked SHOCKED which made me feel like they have no idea about my appointment, the look on her face also assured me that there's no one in the office at this moment to help me. She asked me to sit and wait, but I left around 9:15am cause I know the staff for the passport service was not there yet. It's very disorganized, and not respective of customers' time. As I am writing this review, I've realized that this is not something new about USPS that is known for its inefficiency, let alone its customer service.

They are not as experience as they tell you over a call. As a company advertising as one the…read moreleading passport photo requirement, we ended up in LA with wrong photos for our EU passport. We paid for 2 sets of photos for almost $60 that had to be tossed out.

You will receive expert and sincere service here! Needed to send a very important legal document…read morequickly and found here. The woman helping me couldn't have been more kind and efficient. I will drive farther to frequent this establishment because of her kind professionalism. Additionally, it's a full service location with PO Boxes for rent, a cute area for last minute gifts or cards and of course packing/shipping/mail. Don't hesitate to use this business for your mailing/faxing needs!

Not only was Tyler accommodating to my last second request is good energy completely turned around…read morethe rough start to my day Appreciate him and the service!!

Went to get my passport this lady Bobbie was extremely rude I asked her a question and she gave me…read morea document and told me to go outside and read it otherwise I won't talk to you. I read the document I tell her I'm done and she told me I had to wait until she is finished with her other appointments. 1 hour later she calls me in then complains about my handwriting and told me I will be responsible if it gets rejected then I write her a check and she told me to rewrite it. She talks so fast with her poor English I overheard her complaining about everyone she had an appointment with this one lady asked her what she should put in one of the questions and she told her take it home and find someone to help you full it out. Never met anyone this rude. She's a government employee so she couldn't get fired if she tried she expects you to know everything about passport filing and gets irritated when you dont instead of being helpful and at the end she acted like she did you a favor. My taxes are paying for this? Look at all the negative reviews against her I'm reporting her i hope others will too https://postalpro.usps.com/ppro-tools/consumer-affairs.

Being my local UPS store and preferred Amazon return method, I frequent this location often. My…read moremost recent reason for visiting, was I needed a live scan, for a job I was eager to start. The company that hired me offered two other live scan companies as options. Both were closed on Sundays... And the one that was open on Saturdays, closed at 1pm. (I learned at 1230pm on Saturday) Knowing UPS offers live scans, I called to see if they hopefully had any appointments available. Melika answered the phone when I called. I appreciated her professionalism and her patience and answering all of my questions as well as setting my appointment with Sean for services same day. Upon entering the store, I was greeted by Samuel, who was helping another customer at the cash register. From start to finish I was impressed by the staff, as well as the price, I appreciated that there were . So if you need a live scan, notary, P.O. Box, Amazon returns, or anything of the like, check out the ups in Foothill Ranch.

I always have an exceptional experience at the Foothill Ranch UPS Store. I use them daily for…read morebusiness shipping. Sean and his team are the definition of knowledgeable, efficient, and customer-focused. Every visit is quick, smooth, and handled with real professionalism. Whether I'm shipping something important, or need help with packaging, they always go above and beyond to make sure everything is done right the first time. You can tell they take pride in their work and genuinely care about their customers. Thank you, Sean, and the entire team for consistently delivering top-tier service. This is my go to UPS Store! Best, L&R

4/6/2026 What a fantastic store and personnel. Always…read moreconsistent in delivering stellar customer service, products and information. Today I had one Amazon return, one package to ship and one letter to mail. This store is a one stop shop and also offers supplies and miscellaneous items. Simply amazingly kind staff committed to excellence. Highly recommended

Wonderful service. Professional, friendly, and kind staff…read more Thank you for your work. Highly recommended.