Been going there for years and years! Always pleasant and friendly service. My go-to notary service.read more

Is there a new owner? I use to go without issues. Awful…read more $18 UPCHARGE on a roll of 100 stamps?!?! WOW that is a crime. I was in a hurry and didn't see til I left. Also did a notary and she was very nosey asking me questions about my personal documents. Will never go back there again.

This location is fantastic! I don't go in often but when I do , the service is always great and…read morefast! I have gone in for notary services, passport photos, and package shipping. The staff is fully trained in all of it and very professional and friendly. On busy days, parking lot can get busy but that's just the shopping center it is in,. I am happy to have a local UPS store with great service!

Came in to ship a package today around 11:20am, The employee, self described as RAITT, F. noticed…read moremy T-shirt and immediately made a sarcastic political comment: "What tribe are you from?" (note, I've never been profiled as an American Indian in my life) When I answered that I'm American, he kept pushing the topic. I had to tell him to please leave his politics out of the workplace and just do the transaction. I've been coming to this UPS Store for years and have never had an employee insert their personal political views (especially in a snarky way) while I'm trying to pay for a service. It was uncomfortable and completely unnecessary. Everyone's entitled to their opinion, but customers shouldn't be subjected to sarcastic and snarky politically motivated jabs over a T-shirt. The actual shipping part was fine and fast, but the attitude spoiled the visit. I'll probably drive to the next location unless I hear this kind of thing doesn't happen again. Changed rating from 2 stars to 1 as owner ignored my concerns but responded to a positive review 3 days ago.

They are not as experience as they tell you over a call. As a company advertising as one the…read moreleading passport photo requirement, we ended up in LA with wrong photos for our EU passport. We paid for 2 sets of photos for almost $60 that had to be tossed out.

You will receive expert and sincere service here! Needed to send a very important legal document…read morequickly and found here. The woman helping me couldn't have been more kind and efficient. I will drive farther to frequent this establishment because of her kind professionalism. Additionally, it's a full service location with PO Boxes for rent, a cute area for last minute gifts or cards and of course packing/shipping/mail. Don't hesitate to use this business for your mailing/faxing needs!

4/6/2026 What a fantastic store and personnel. Always…read moreconsistent in delivering stellar customer service, products and information. Today I had one Amazon return, one package to ship and one letter to mail. This store is a one stop shop and also offers supplies and miscellaneous items. Simply amazingly kind staff committed to excellence. Highly recommended

Wonderful service. Professional, friendly, and kind staff…read more Thank you for your work. Highly recommended.

Being my local UPS store and preferred Amazon return method, I frequent this location often. My…read moremost recent reason for visiting, was I needed a live scan, for a job I was eager to start. The company that hired me offered two other live scan companies as options. Both were closed on Sundays... And the one that was open on Saturdays, closed at 1pm. (I learned at 1230pm on Saturday) Knowing UPS offers live scans, I called to see if they hopefully had any appointments available. Melika answered the phone when I called. I appreciated her professionalism and her patience and answering all of my questions as well as setting my appointment with Sean for services same day. Upon entering the store, I was greeted by Samuel, who was helping another customer at the cash register. From start to finish I was impressed by the staff, as well as the price, I appreciated that there were . So if you need a live scan, notary, P.O. Box, Amazon returns, or anything of the like, check out the ups in Foothill Ranch.

I always have an exceptional experience at the Foothill Ranch UPS Store. I use them daily for…read morebusiness shipping. Sean and his team are the definition of knowledgeable, efficient, and customer-focused. Every visit is quick, smooth, and handled with real professionalism. Whether I'm shipping something important, or need help with packaging, they always go above and beyond to make sure everything is done right the first time. You can tell they take pride in their work and genuinely care about their customers. Thank you, Sean, and the entire team for consistently delivering top-tier service. This is my go to UPS Store! Best, L&R

Manager went above and beyond for me on a project I was working on for my boyfriend. Staff was very…read morenice. Every time I've been in there they've been able to help me with what I need.

I actually frequent this UPS Store location often. Whether I'm shipping items, or returning Amazon…read moreitems, this is my go to place for everything shipping. The people here are always super friendly, super helpful and I'm always greeted with a smile. The parking is great, the store is always clean and tidy, and the service is top notch. If you have to ship anything or return an Amazon item, make this your go to location! Oh and by the way, I've also used this location for Notary Services and it was quick and painless!

Was such a pleasant and easy process to set up a mailbox with them! Def recommend to anyone looking…read morefor any package/mail related business!

I visited this business last week and I'm sorry to report that the Girl at front counter was…read moreextremely rude. And she spent about 20 minutes on her cell phone speaking in a foreign language. Didn't seem like she was conducting business- just social. Lady doing prints and photos, etc was very friendly and polite! I would rate her 5 stars.

Both Patel owners are amazing and michael at the front counter is top notch. I have my business…read moremail handled by them and they are super professional. Can't recommend them any higher.

I walked in and was greeted immediately. I was happy to come across this location for FedEx package…read moredrop off because the only other location I am aware of is located in San Juan Capistrano. Additionally, this location accepts regular mail. Another trip saver! Lastly, copy service is available here as well. Staff member who greeted me was both courteous and knowledgeable and provided excellent service! There are other services available here as well such as PO boxes, passport photos, etc. but I cannot comment on them as I did not use those services.

I was about to write a review for this UPS store when I came across another review describing an…read moreincident that I personally witnessed while standing in line as the next customer. I normally do not read other people's opinions, but I felt this review was unfair and did not present the full situation. I witnessed and heard the entire conversation because I was directly behind the customer in line, waiting while he spent a long time arguing over a small return charge. The customer was upset about being charged for an Amazon return through UPS, while the same return could have been free through Walmart or Whole Foods. The manager calmly tried several times to explain that the charge was related to Amazon's return policy, not the UPS store itself. Unfortunately, the customer was unwilling to listen, became very disrespectful, used inappropriate language, and left angrily. What surprised me most was seeing such a negative review afterward without including the full context. I have personally used this UPS store for years and have always received excellent, professional, and helpful service from the staff. It is disappointing to see them unfairly criticized.

This is a great location! Everyone is always super friendly and nice! Very easy parking…read more Accommodating. Making it a very easy UPS store for your needs.