I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

Had a package delivered here since I wasn't going to be home; was notified it was delivered but…read morewhen I went to store they insisted it wasn't there. Finally, after much insistence, they found it filed under "Ship to" rather than my name Often machines are out of order but no signs on them.

I am appalled at the service or lack thereof service received from someone in a management…read moreposition. Aimee the assistant manager was argumentative and extremely combative because I advised her I did not want to use the self service kiosk and just wanted to be helped like everyone else. The entire store was full of customers and out of everyone in there she insisted I needed to use self service. Her staff member had to step in and finish helping me due to unprofessionalism.

They might not be speedy but they provide friendly service . I recommend this location.read more

I am so pleased with the experience, from when i called to see if they sold single stamps, to…read moreactually speak to a live person, and to find out when i had made a special trip there that it was the same friendly, helpful person, (Thomas S.) thank you so much for your above and beyond service throughout this day, from start to finish you made this simple, and in my life simple especially when you have to rely on someone else to actually be there to answer questions for you so you can have the right amount of money and not have to walk any additional places to mail something or come back with more money another day. thanks so much you really have no idea how valuable this experience was to me. greatly appreciate it.

HARD avoid this one, my fellow humans. Drive 15-20 miles out of your way, abandon all use of the…read moremails, use FedEx, but whatever you do, do not go here. Service does not reside here. Neither does pleasantness, kindness, or really anything that you might want. Went in today with a package to mail; couldn't find the QR code in my phone for the counter person to print the label, but I had a printed label. I asked her to weigh the package to make sure I had enough postage and, I kid you not, she would not do it. The Post Office would not weigh a package for me. She said they only do that "if it's really heavy or something." LOL. If we're going to guess at weight, I'll just do that from home. Also, she could not spare any tape for me to put the label on, which ok, but really? She told me I had to "purchase it myself." LOL. I left, feeling totally defeated and without mailing my package, so I guess that's a W for her. I shall never return, so she can enjoy torturing other "customers." Really, truly, in all sincerity, do not ever go here.

My packages always get lost at this facility. I only live a few hours away, yet my packages will…read moreend up in Oregon, South Dakota, Arizona, etc., before *maybe* making it's way back to me. And packages are *always* late. This is why government run facilities are atrocious and an absolute joke to society. What the heck is going on USPS. You stealing our packages over there?

it had been quite awhile since i had come here and was pleased with the improvements in the entire…read moreexperience. patrick was such a help, he went above and beyond to ensure that my service was complete. the place was so much cleaner, and less stressful in general. i was so pleased i had to make sure to review this since i know that this place has gotten a bad rap in the past. thanks so much for your kindness and care! much valued and appreciated.

Just came here to dry a few loads, as my apartment building's dryers are out of commission. First…read moreimpression: wait, laundromats can be this nice?! It's super clean, spacious, has ample (of what appear to be) top-of-the-line machines, and is priced well ($2 for my dry and $.25 for each 5-min. top-off.) Bonuses: TVs, vending machines, and gorgeous natural light let in by all the windows overlooking University Ave. I was annoyed about having to come here but, seriously, this place has put me in a better mood. I'll totally come back if the need arises. (Also, tip worth checking out: I saw something on their website about $1 off for washing on Wednesdays. The more you know!)

We had an uncrated sculpture that weighed 6000 lbs. at our home in Plymouth MN that needed to…read moredeliver to AZ with 8 pallets of other products. Freight Dynamics set up an exclusive truck to do 3 stops and delivered this under our budget an ahead of schedule! Very reliable personal service. Will use again.

From the owner: Freight Dynamics specializes in packaging, crating and shipping freight all over the world…read more We provide worldwide and international airfreight, freight shipping, freight packaging, Fulfillment and Assembly, Pick Pack Ship and crating services nationwide. We provide all modes of transportation solutions for worldwide domestic airfreight and international airfreight, trucking, full and less than truckload (FTL/LTL) logistics, ocean, specialized padded van line services as well as exclusive truckloads, ISPM Certified custom packaging and crating. We also offer national packing services domestically for both residential and commercial customers. We package and ship artwork, medical equipment, computers, electronic equipment, furniture, eBay freight shipping, fragile and high value materials.

I've visited George's with 3 of my leather shoes-- a broken zipper, a bad heal, and deep scratches…read moreinto my favorite pair of heels. The latter, they not only fixed the scratches, but matched the turquoise dye perfectly! *see pictures The other shoes were repaired brilliantly as well. The folks here are awesome and very straightforward with pricing. The price is reasonable. I don't know how they are with speed, as I've always told them to take as much time as needed. I like how they offer repair services outside of leather shoes, it's a great place to take any of your leather goods that need repair.

There's no better place than George's in the twin cities area! I only come here and recommend them…read moreto literally everyone who wants leather repair no matter the product

Every package out of this post office is delivered a day later than other post offices. If you…read morethink things will get there faster by driving out closer to the planes, you are wrong. It is criminal how bad it is there. I got positive proof of this today, although I had only suspected it before. Also, today I witness blatant discrimination at this location. Do not go there if you want a real Minnesota experience, at least from the 1980s. I'd say fire them all.

Is open later than the others in the area. Great for getting things into the mailstream later in…read morethe day.