Best price if you need to buy a box, everyone friendly, attentive. Love going here…read more Great hours too especially after post office is closed

Well stocked, friendly & helpful. Following COVID masking guidelines too…read more Even offered to help carry my purchase to the car.

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

I like this UPS store. I like the location (easy for me to get to), and I appreciate that if I have…read morean Amazon return, they take the item whether or not I have a box for the return. I dropped an item off for return to Amazon today, and they scanned my return code and took the item so quickly and efficiently. It felt like I was in and out of the store in the blink of an eye. There were 3 staff working, and they were all the picture of courtesy and efficency. Thank you for making a chore less painful, UPS!

I often come here to drop off my Amazon returns and Nespresso capsules. This location is always…read morebusy no matter the time of day I stop in, however, staff always handle the busyness well. All of my encounters have been seamless and quick. I'm always amazed how friendly everyone is. This location isn't super big, but lots of services are offered. I always see people mailing packages, copies, buying supplies, and dropping off Amazon packages. If you don't know the best route to go, ask staff, and they are willing to help. Shipping prices seem reasonable and comparable to other places around. Location is very convenient for me, so I'll continue to come back.

This is meant for the store at 1855 Suburban. I visited on…read moreApril 10th between 9 am and 12 pm. This store was immaculately clean. The gal that works at that location is very nice and does a top notch job!!@

I've been coming to this laundromat about once or twice a month for the past year. The main reasons…read morebeing it's close to where I live and it has a dog washing area. My routine when doing laundry here is always the same: I park on the side, go in to exchange $20 for quarters, then head back out to grab my laundry. Today, while finishing up at the change machine, the woman sweeping the floor not only hovered nearby but actually bumped into my feet with her broom. I didn't say anything at that point, as that is minor and could have been an accident. I walked toward the side door to get my things from the car. A couple of steps after I passed her, she loudly announced that the quarters were for laundromat use only and that the coin machines had signs indicating this. The assumption behind her comment and the way she delivered it caught me off guard. If she had simply asked whether I'd be doing laundry, I would've answered yes without issue and she'd have seen me bringing all my things in. But after hoovering, physically bumping into me with the broom and then speaking to me with that rude tone, it felt unnecessarily confrontational. I defended myself, making it clear that I was going to bring my dirty laundry in and that I did not appreciate her tone or accusation. They really push customers to use their app to pay for things and while that might be their preference, I have had bad experiences with laundry pay apps in the past and choose to keep it coin based. If they don't want people using quarters (or I guess potentially taking quarters?) then they should eliminate that option. I've supported this business but being treated with suspicion and discourtesy has made me seriously reconsider whether I want to continue coming here. Today I couldn't get past what happened and choose to take the quarters and leave rather than fester in my anger while waiting for my laundry to wash and dry.

What a wonderful company K-N is. I have been with several forwarders and…read moreK-N has been the best so far. In todays market you need a fast and flexible company and K-N fits the bill for me.

From the owner: Freight Forwarding Company…read more Air Freight Sea Freight Customs Brokerage Overland

I took three things to this store . The two packages I got to the destination, and I had a…read moretracking receipt for those which it showed that it was scanned several times. But the third package was a iPhone trade and I got a tracking number for that . No updates no other scans never made . I'm sure they all know what was in that box so nice I hope the enjoy their stolen phone. I'm sure stolen there or on the truck. Yeah let's tell the person they just forgot to scan it . If that were the case it would have at least gotten scanned at some point. And how did my other two packages same time I got scanned and tracked along the way same day . So there goes my money . Do not send $$ items ups . Shit I don't even know if I can trust fed ex but I've used fed ex more . Oh and don't bother trying to do claim . I tried like 4 times online didn't work and calling doesn't work either .

Terrible knowledge and service. I tried sending a package for delivery within 5 days, they put it…read morein the wrong envelope and it came back to me. Then I had to pay more for 2 day delivery and it was delivered 7 days later! They wouldn't compensate me for a mistake that was theirs AND my delivery was late, which is another problem I have to deal with. I will never go back to this store.

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

Had a package delivered here since I wasn't going to be home; was notified it was delivered but…read morewhen I went to store they insisted it wasn't there. Finally, after much insistence, they found it filed under "Ship to" rather than my name Often machines are out of order but no signs on them.

I am appalled at the service or lack thereof service received from someone in a management…read moreposition. Aimee the assistant manager was argumentative and extremely combative because I advised her I did not want to use the self service kiosk and just wanted to be helped like everyone else. The entire store was full of customers and out of everyone in there she insisted I needed to use self service. Her staff member had to step in and finish helping me due to unprofessionalism.

I ran in to mail a package, early afternoon on a Tuesday, and there was only 1 other person in…read morefront of me. The staffer helping us out was quick and friendly. I was in and out in 5 minutes. As far as USPS trips go, this was a success! Bonus fun: looking at the new stamps! They have a new PTSD awareness stamp that's pretty cool. And a moon landing series, and a gold shiny lunar new year stamp (year of the rat!).

Bumping it up to a 5. Stopped in to mail some packages. The lady helping me out was so helpful,…read morepatient and friendly. I don't know why they get such a bad wrap for customer service considering they deal with the public. I mailed 2 packages out priority. One was in a box that was way too big for what I was mailing. She went and found two different boxes packaged and redid them times two to save me some money. How nice was that? She didn't have to. I've always had really good service here and the workers are friendly and get me in and out.