DON'T WASTE YOUR TIME! There are so many other post offices around and this one is the worst one…read more If you come here you will wait in a long line, you will have bad customer service, and they will not have a working drop box or a bin to drop off your packages. They don't even open on time. I always walk in and leave and go to the Rio Rancho one. Expect all of this every time you go.

The lady working the front her name is Kim please do not go with her she is unfair and has no place…read moreworking there. Went there yesterday and she refused my service even though I got there on time then a person came after the closing time and he got to do what he needed to. Kim then helped another customer that did not have a taped package and told her " in the future have it taped" yet yesterday she refused service because mine was not taped. Kim should not be working if she doesn't treat all customers the same.

Usually not too busy, but they take a really inconvenient lunch hour between 1-2. Would be better…read moreif there was more than one person working here so it didn't close down in the middle of the day.

I hate going to the post office for the same reasons I hate going to MVD to renew my license. I…read morehate waiting and the employees seem unhappy working there. However my experience today was wonderful. The service was quick and friendly. The postal worker greeted me as I walked in and was cheerful as he assisted all of us in line. I will definitely be back to this location.

This post office is the best one I've been to in New Mexico!…read more Service is super friendly and efficient, so basically you feel like you're anywhere but a post office! It's usually the same gentleman behind the counter, and he answers questions with patience and a smile. The building is very small so there may be a few services this location doesn't do but so far everything we've needed (including sending registered mail) has been a breeze, and they do have P.O. Boxes. The building is actually on 4th Street so its easy access and parking is along the North side, as well as in the lot behind. Note they're closed for lunch from 11:30-12.

So grateful to have our small, friendly, personable and…read moreknowledgeable USPS clerks who recognize you when you come in and help you send and receive mail day in and day out. So very glad you're here

I was able to get ForEver envelopes i had know idea about them until I visited Virginia you do not…read moreneed a stamp for them just mail them out but they are pricey than a regular envelopes I do not care though it takes the hassle out of needing stamps.....

They're always really friendly. I drop off packages daily and they are always welcomingread more

An 1 is 1 star too many. Thought I had given this place a review the last time I was there. Been…read morethere 2 times this year. Same RUDE OBNOXIOUS NASTY employee. Asking a question or for service is obviously annoying not what he wants to do. You almost think he goes out of his way to be rude if I hadn't had him the last time I was there. Attempted to talk to the manager...actually not much better.....and then, unfortunately, I went to their level. I have lived in this village for 33 years... we use to have wonderful people there. I will NEVER ago back into that obnoxious rude place again. Time to get rid of the US postal service employees..private business will handle it better and be helpful and respectful...and make money at it.

I was unaware that my package that was being delivered required a signature and I was at work so I…read moremissed the delivery. They left a slip on my door which I then used the link provided to reschedule to be redelivered on a day I would be home. Not only did I waste my whole day waiting for a package that was never redelivered, I filed a complaint online. Someone reached out to me via email and phone call telling me to come to the post office to pick it up. I drove to the post office where they said my package was not there and asked me to provide my contact information so that they could call me if the carriers found my package. A week went by with no phone call. I then checked my tracking number again and it said it was being sent to the original sender... I called customer service and told them that I was never contacted that my package was found, and they told me to drive back to the USPS office to see if it hasn't been shipped off yet. I went to the USPS office and once again they said they couldn't locate it and that it was probably already shipped back to the sender. I contacted the sender and she said she could ship it back to me but that I would have to pay for shipping, it was $60 since it was from out of the country... I continued to contact customer service and ask if they would be able to reimburse but to have my package shipped back to me again. They said there was nothing they could do since it was already shipped back. I already paid $60 to have it shipped the first time and will now have to pay another $60 for it be shipped again... who knows if i'll even get the package once it's delivered for the second time. The package is worth over $300. This place sucks do not recommend.

United States Post Office, Rio Rancho, NM - employee John B deserves the strongest, and most…read moreappreciated kudos and thanks of all time. After mailing a very important package to China, paying a high postage amount, then losing the receipt 5 minutes later, I returned to the Post Ofc searching the grounds to see if I dropped it. What a disaster because the package was extremely important and had to be tracked. After speaking with Supervisor Mel (rude, impersonal and uncaring), who finally directed me back to Mr. Brown who searched the computer and reprinted the receipt. Thank you Mr. Brown - you saved me from what could have been a horrible experience had the package not made it to China. You are a wonderful shining star!

This is going to be super quick. Went to get keys for the house we moved into. Super super quick…read more very friendly staff, and had no issues. Easy peasy. Easy identification used and was in and out (like 10 minutes). Probably one of the shortest trips to a post office I have ever had. First one ever in New Mexico.

OK, so it's time to renew my passport, and the Bernalillo post office is one of the locations that…read morecan help facilitate this process. I just called to confirm, and the young lady that I spoke with could not have been more helpful! She told me the correct website to go to and download my PS82 form...she went over everything I needed to bring to Renew my passport... and she answered all the other silly little questions that I thought were important... She was patient, courteous and professional... What the hell else can you ask for!?! Well worthy of a five-star review in my opinion!! Thank you.

This location has been here forever…read more Right across Central Ave from historic Old Town. Not as busy as many other locations, it is a great place to mail stuff.

Why would there be a post office location on Google maps Apple Maps all that stuff to go out of…read moreyour way to send something out but this location doesn't mail anything out and I'm not even sure why place like this would exist. What are your services? What do you do there's nobody working here that I can mail a package off

Stevens the best! He went out of his way to help me get my package when I couldn't be home to sign…read morefor it.

I have been using this UPS for years and it only gets better and better. The service is great…read more Every time I walk in I am greeted with a smile everyone in there smiles says they'll be right with me. I never know what I'm doing whether it's with Amazon returning something or trying to get something off my phone to make a copy and return it they always are so helpful and make sure things are done right for me! Thank you to all the employees for being there for me and helping me get my things done.!

Horrible experience. awful customer service. treated me like a criminal. would never go hereread more