This location gets a 5 star review because of their attitude and continued attempts to help me get…read moremy license. Due to a DUI in So Cal almost 9 years ago there were many "glitches" with communication to and from Santa Fe. The DUI process is very difficult here. It was good to have an independent company on my side with all. As we didn't have an option of a private company at CA DMV it's refreshing to be able to go to a nice clean office with very short waits. If you want to understand the difference watch the Big Bang episode where Sheldon goes to DMV. A big thank you to the staff even when I was let's just say NOT happy.

This location is rarely busy and the staff is always helpful! We always come to this location for…read moreall our registration, license and MVD needs. If you give them a call they will even set up an appointment for you and double check you have everything you need before you go!! So worth any incidental fees to avoid having to go to the traditional MVD and waste an afternoon in their lobby!

Usually not too busy, but they take a really inconvenient lunch hour between 1-2. Would be better…read moreif there was more than one person working here so it didn't close down in the middle of the day.

This location has been here forever…read more Right across Central Ave from historic Old Town. Not as busy as many other locations, it is a great place to mail stuff.

Thanks to these guys, my wallet is $20 lighter. I was just getting acclimated to the high altitude…read moreof Albuquerque, taken aback by the beauty of the Land of Enchantment, excited for green chile and sopapillas, and was so enchanted that I didn't see that there was a parking meter along the street, which I (allegedly) never fed, (supposedly) breaking some law about violating their precious parking spot, resulting in a ticket. On the ticket, there's a website where you can type in your infraction number, and get the (supposed) evidence against you, such as photos. When I clicked through to see for myself the evidence of my crimes against the people of Bernalillo County that the prosecution had brought against me, the links didn't work. 404 Error. The evidence was missing! I should've been let off right then. However, Bernalillo County doubles (Yes! Doubles!) the price of justice every two weeks, ultimately resulting in incarceration if you don't get a speedy trial or pay up. Since I was a (harshly treated) guest in the town, I was forced to pay up for my (alleged) infraction over the internet, which saved me from having to visit this beautiful building. I drove by the courthouse (in a safe and controlled manner) to shake my fist at this courthouse, and their scheme to ticket out of state drivers who are too enchanted to notice parking meters. If they'd cover them in turquoise or dress them up like a Katchina doll, I'd take notice of them. The courthouse is a nice looking building that I was thankful that I didn't have to visit.

Ok, how you feel about this place undoubtedly depends on why you're here. I was here for jury…read moreduty, so my experience was a pretty good one. If I was here as a defendant, I think I might give it a few less stars... Objectively, the building is very pretty and the security staff are amazingly nice. There is even a little cafe here. On to jury duty. I've done jury duty in several states. This one was by far, hands down, the best... No contest. The staff treat the jurors with such amazing respect. You really feel like they value our time and effort. The staff explain what's going on, even the judges will come down and address the whole group (all 150 of us or so) and let us know the schedule. They provide free drinks too. The most amazing thing was that they let you bring in your electronics! They even have free wifi. Yes, as long as you turn off your phone when you go into the courtroom, you can have it all with you. Wow, so cool and makes the time pass much more pleasantly. I got put on a trial (Judge Flores) and the good treatment continued. Sure, there was snacks and drinks. But this was the first time, ever, that everyone in the court stood up in respect when the jury entered or exited. Even the judge. Wow. And, when the case got dismissed, the judge came in to explain what happened, why, answer questions, etc. Holy crap. Then she asked the prosecution and defense lawyers to come in and explain everything to us. Finally, the judge gave us all signed certificates of appreciation, thanked us by name, and said bye. I was blown away. It may sound weird, but I will not mind at all when I am called back for jury duty.

NM DOJ Technician: Gina Ray…read moreI contacted NM DOJ because of a financial dispute I am having with an Albuquerque business. I filed an online complaint with the DOJ website. Their policy concerning disputes says: "NMDOJ's Advocacy and Intervention Division offers informal complaint resolution services, that are free of charge for the public. However, our complaint resolution program relies on the voluntary cooperation of both parties to reach a mutually satisfying resolution. The NMDOJ can never guarantee a particular outcome". Ms. Ray contacted the business I have the dispute with and I suppose explained my position to them. They replied back to her and said that I had no basis for my complaint, and have a nice day. I contacted Ms. Ray again to tell her that as for my part in this, I wanted the NM DOJ to use their resolution services to settle this. I also asked her if she would contact the company I am having the difficulty with and to ask what their intentions are concerning using DOJ to resolve. I asked this several times. Her answer was always the same: "It would not be appropriate for this office to provide legal advice to you". I was not asking for legal advice, I was asking what the intentions were of the other party. What did NMDOJ do for me? Nothing. I did not expect them to represent me, however I did expect them to contact both parties and to let us know how, or if, to proceed. I am at a loss to understand what utility NM DOJ has for the common citizen of NM. Why bother filing a complaint? All the other party has to do is explain away the complaint or ignore it, and the process dies there. Is it possible to not give any stars? I did not get any service.

After Midas in Albuquerque ripped off my wife ($700 for a car battery), I complained to the NM…read moreAttorney General's office. I was contacted a short time later by a nice attorney with the office, who actually seemed to care. He contacted the business, and checked back with me a few weeks later to see if anything had happened. (Unfortunately, the answer was no.) Although I didn't get so much as an apology from Midas, let alone a refund, I can tell you that the AG in New Mexico is far more interested in helping consumers than the AG in my own state of Colorado, where all you get is a form letter telling you to contact the Better Business Bureau.

I was new to Albuquerque a couple months ago and only had a few weeks to register to vote in the…read morenext local election. Since I have family here and have lived here before, I was anxious to get registered and become part of my new community . . . but I was worried. Registering is never as easy as they say it will be and I'd heard rumors that Bernalillo County Government had some questionable practices in the past. So, I quickly went online - which was a snap. Easy to find what I was looking for with simple instructions on how to register to vote. The office immediately mailed me all the information I needed to register, including a ballot for the upcoming election. I gathered the documents needed to prove that I was now a resident, did some additional research on the local candidates, and completed my ballot. Rather than put it in the mail (time was of the essence), I carried it down to the County Clerk's Office and hand delivered it. They looked at my documents and carefully placed my sealed ballot in the locked voting box. Whew! I did it . . . or so I thought. And with days to spare. A few days later I received a phone call from the Bureau of Elections saying they were not going to be able to count my ballot because I hadn't submitted documents to prove I was now a resident. I explained that, yes, I had hand-carried them into the elections office with my ballot. Because the person who took my ballot had not kept the proving residency document, my ballot was not to be counted unless I submitted (again) a document that proved my residency. I asked if I could mail it in. She said "no" that there wasn't enough time before the deadline. BUT . . . my ballot was the last one she was attempting to get registration verification documents for and, since I only lived a few blocks from the office, she would be happy to pick the document up. Well, let me tell you . . . I nearly dropped the phone! And that is just what the Tech from the Bureau of Elections, Bernalillo County Clerk's Office did. She was here within 20 minutes. I have never been so impressed with Customer Service from any business, let alone a State or County Government office. They may have had problems a few years ago, but they are definitely on top of their game today. My ballot was counted and I had a vote in the county of my new residence. Thank you Bridget Trujillo. Your service to Bernalillo County was Outstanding! P.S. If you have the opportunity to go down to the 6th Floor of the County Bldg, One Civic Plaza NW, be sure you take some time to see the wonderful historic New Mexico photos that line the hallways. They are delightful.

Lance helped me with my property valuation Freeze paperwork…read more He gave me a ballpoint pen That is a cat pen. Great customer service. Professional And friendly. There was not too long of a wait. The building is beautiful.