Angela was extremely rude, abrupt, unprofessional and called me names. When I asked for the…read moresupervisor she recited to give it to me.

Why not double-down? As I wrote, nearly eight years ago, "Here's where I do something ridiculously…read morestupid and let the entire universe know that it's my secret place to go over the holidays because the lines are short to non-existent." Time for a pandemic-friendly update. As the general public adapted to our masked new reality, if there was one thing I could count on, it was that the crazies gathered at the post office. For whatever reason it was the post office where I witnessed the most brazen disregard for distancing, sanitizing and, well, just human decency. I feel especially sorry for postal employees, who've weathered this with reasonable calm. I'm going to double-down on my secret, this little nook of a post office in Old Town. I've driven well out of my way to come to this location, particularly during the holidays, because if there were lines, they were short and appropriately spaced. Only one customer allowed inside at a time. Very friendly, even personable help. This is the best location in the city, people, and no, it doesn't quite land five stars.

I visited on July 25,2025. I went mid morning and there was no waiting. I have had some confusion…read moreabout a recent change of address. There was one man who went to great lengths to research the issues, find out what all had been submitted, what the Postal Service had in hand. It was extremely helpful and put my mind at ease. This was in my estimation, Service that was above and beyond.

This is the worst post office I have ever been to. The employees at the window, processing…read morepassports, and sorting mail are rude and useless. Every encounter I have had with an employee at this location has been frustrating and unpleasant and I have witnessed these same employees become downright hostile with customers. For some reason this is the only USPS location in Albuquerque that does not have to answer phone calls. I've had to call other USPS locations in Albuquerque to help me reach someone at this main location. Nothing gets resolved here. If there is an issue with you mail, good luck! "It's your problem, not mine" is the attitude you'll get from any employee you ask for help. This location has been an issue for a long time and nothing has been done to improve anything. There is no standard of service and no accountability. I typically support funding the USPS but this location is a great argument for privatization. It makes me angry that tax dollars are being wasted on such a poorly run joke of a facility. Please send your complaints to: Office of Consumer Advocate 475 L'Enfant Plaza SW Washington DC 20260-2200 https://www.usa.gov/complaint-against-government

Zero stars! The young man who helped me was great. The rude older lady at the middle clerk spot was…read moreHORRIBLE! Not my usual location but I was in the area, will never go back! She was rude, unprofessional and was rudely talking to me over the nice young man who was helping me. So rude that another male customer apologized to me for her behavior. The young man helping me also apologized and seemed very embarrassed by her. Would have gotten her name but she walked away after GRABBING my package. She also clicked the "green" great service face on the screen before I could. I definitely would have not given her an ounce of recognition for great service. Can't get anyone to answer the phone as id like to get in touch with manager. I'd hate for her to ever help one of my family members and treat them that way

Totally incompetent from one end to another…read more My package was mailed in Haftselle Al and sent to Tucumcari NM. It had the correct address but a wrong label put on package which sent package to Fredrickburg, Virginia. That started on April 1. It is now May 29 and the package has not arrived. Postal employees have told me that it was stuck in a "loop". The package has traveled "back and forth" for months. One side of US to the other. I have talked to Tucumcari postal employees and Alabama employees and have been assured that everyone is aware of the error. There are apparently gobs of pics of mistake but still no package. Ive talked to the "hot line" who cant do anything. Now the tracking number says it enroute to the next location but no one can answer what location that is. Is it going to the persom I sent it to or back across the country again. Jim S

They don't answer their phone. Tried big downtown PO because Airport Facility won't answer their…read morephone. Didn't matter--neither place answers their phone. What the h.

I don't know why I am writing a Yelp for the USPS here in Albuquerque. The staff was friendly and…read moreit is located right near the convention center. Nice little post Office

This location is easy to access from both Central and Zuni. There is plenty of parking if you have…read morea need to go into the building to do business. The drop off area is easy to get to and convenient.

Be careful. Apparently this post office closes at lunchtime. You might not find out until after you…read morego through security at the federal building because there are no signs.

My fav post office to go to, they are always so quick and efficient. On top of offering great…read morecustomer service. I always love to buy unique stamps to mail my nephews cards and they have a variety. Thank you postal workers!

This place is slow, and they suck . Like what are you guys doing? There should not be a huge line…read moreand only 2 old ass people working the counter. Crazy stupid inefficient, get someone over here to help you ffs

Find another Post Office, the young woman that helped me was rude. Poor communication skills.read more

I have had nothing but positive experiences at this USPS Location. The service can be a little slow…read moresince they usually only have 1 person running it, as it a small location but i'm never in too much of a hurry to complain. They typically always have what I need with great customer service!

The employee greeted us right away and took care of us efficiently and quickly. If you are short…read moreon time and would like to send a gift this is a perfect one stop shop. You can purchase a greeting card, gift card and ship it from here.

Can't get ahold of anyone on the phone. I've called 4 times and it just times out and hangs up on…read moreyou.

The clerks are nice. BUT THEY DON'T ANSWER THEIR PHONE…read more EVER. Filed a change of address form they have ignored. BUT you can't call them to tell them that.

I live in this post office delivery area. I get informed delivery emails daily providing screen…read moreshots of that days mail. for three months now, my Morgan Stanley mail never gets delivered. it disappears between getting scanned for the email notice and the driver. which means there's an employee there stealing financial information. I've filed a police report and a report with the office of USPostal Inspector. do not go near that place and watch your mail