Kenny, Please go back and read your customer's reviews. So…read moremany issues with poor customer service and inconsistent service. I took my fully sealed box to another UPS store and had no issue. They scanned the barcode from my email and print the label that simple. Attached is the review that they received from my visit right after I left your store. That's the difference. Take the feedback, make corrections, and move on. Listen to your customers.

This is a locally owned location and the manager said they are "not UPS employees" and do not…read moreaccept packages that require a signature for drop off even when those are generated off the UPS site. The manager was dismissive, condescending, and in no way helpful. Consider taking your package elsewhere.

It was a pleasure shopping at this open and clean, well-stocked shop. I found the exact t-shirt I…read morewanted in the size I needed. The graphics on the clothing, tote bags, postcards and bumper stickers are bold and expressive. They actually do the silkscreening right on the premises. It's local and the real deal. Bought a some upcoming birthday presents, too. Check it out.

Great products and staff. I was easily able to exchange a shirt I bought in the wrong size. The…read morestaff was friendly, welcome, chatty. I'm glad we stopped in.

Update: We were frustrated by the situation. Our thought was, if all the staff needed was to…read morecombine the boxes to one, they could've done it without forcing us to buy a tape on the spot. Or at least explain to us so we have options. We didn't know it'll be a problem as we were only given one label, and was told it's an easy drop off for return. I'll change the review from 1 stars to a 4, thanks for taking time to reply and explaining the situation. Original review: We ordered two boxes of diapers that arrived with the wrong size, as two boxes under a single order, so we have to return them, and we confirmed they were delivered by UPS. This UPS store refused to take two boxes for a single return of the order and required that they be combined as a single package. If UPS can deliver 2 separate containers for one order they should be able to accept two separate containers for one return label. Hope the $7 tape we had to buy to tape the boxes together was worth this review.

I opened a Mail Box at this UPS store on 3/22/26. As part of my contract, since I was travelling,…read moreI paid for mail forwarding. When I telephoned UPS an associate (I know the name) told me that my mailbox had been deactivated and someone else had the mailbox, regardless of the fact that I had paid for a full three months. After many calls I spoke to the Manager, Tracee, who assured me that my mailbox was still active and that she would promise to forward my mail to me. Eventually, I received my mail but I was too stressed out during that period which was completely unecessary.

This location has been here forever…read more Right across Central Ave from historic Old Town. Not as busy as many other locations, it is a great place to mail stuff.

A must stop when in old town!!!!! Hands down the best place to shop for any antique or unique…read morefinds. Right as I stepped foot into the store I was greeted by the most lovely woman named Connie. She graciously offered me some hot cider and was just lovely to chat with alongside her husband Cliff. Their passion for what they do shines through in the way they greet and treat everyone . Their collection is very eclectic and there's something for everyone. Truly a beautiful store filled with lots of gems.

Nice antique store in old town. Lot's of great items at a good price. Owner shared they have been…read morethere for years.

Even tho this location is busier than others, I will keep coming here instead of the one by my…read morehouse on coors and central inside the smiths. The people here are way nicer and more willing to help

Totally incompetent from one end to another…read more My package was mailed in Haftselle Al and sent to Tucumcari NM. It had the correct address but a wrong label put on package which sent package to Fredrickburg, Virginia. That started on April 1. It is now May 29 and the package has not arrived. Postal employees have told me that it was stuck in a "loop". The package has traveled "back and forth" for months. One side of US to the other. I have talked to Tucumcari postal employees and Alabama employees and have been assured that everyone is aware of the error. There are apparently gobs of pics of mistake but still no package. Ive talked to the "hot line" who cant do anything. Now the tracking number says it enroute to the next location but no one can answer what location that is. Is it going to the persom I sent it to or back across the country again. Jim S

They don't answer their phone. Tried big downtown PO because Airport Facility won't answer their…read morephone. Didn't matter--neither place answers their phone. What the h.

I don't know why I am writing a Yelp for the USPS here in Albuquerque. The staff was friendly and…read moreit is located right near the convention center. Nice little post Office